₦airaland Forum

I'm on the Mtn Beta Talk plan I load #1200 two days ago and I was giving bonus upto almost 3k. I then subscribe for my monthly data of 1k for 1.5g but to my very surprise I just discovered this mawn that all my bonus is gone overnight. I browsed all night but unknowingly to me MTN deducted my bonus instead of the data I subscribe for and it's really annoying because right now my bal is zero I called their customer care they didn't have anything tangible to say. THE FEAR OF MTN IS THE BEGINNING OF WISDOM

Abeg, make we hear word, that's their policy, they always use the 1st for anything you're doing, you weren't cheated, you just didn't know that's how it works.

iamadedotun:
I'm on the Mtn Beta Talk plan I load #1200 two days ago and I was giving bonus upto almost 3k. I then subscribe for my monthly data of 1k for 1.5g but to my very surprise I just discovered this mawn that all my bonus is gone overnight. I browsed all night but unknowingly to me MTN deducted my bonus instead of the data I subscribe for and it's really annoying because right now my bal is zero I called their customer care they didn't have anything tangible to say. THE FEAR OF MTN IS THE BEGINNING OF WISDOM

Hello iamadedotun, I am so sorry about the deduction. Please be informed that whenever you browse while having a bonus credit, your bonus credit will be deducted first even if you have an active data bundle as it takes first priority. I apologize for the inconvenience. Thank you.

Thank you but obviously it doesn't bring back my bonus but all the same thanks for the head-up