Mtn has Refunded the 10k removed - Phones - Nairaland
Nairaland Forum › Science/Technology › Phones › Mtn has Refunded the 10k removed (843 Views)
| Mtn has Refunded the 10k removed by StreamerBlogger(op): 8:54am On Dec 31, 2016*. Modified: 9:16am On Jan 03, 2017 |
I switched from airtel to mtn cos of airtels stupid data zapping... Bought an mtn sim Monday loaded 2k on it to sub for Internet.. Got a that I was given 5k airtime for loading 1k making total if 10k gonna last 7days.. . Was so happy... Subed for d Internet thinking they would double the data as they do for other mtn lines have Subed for.. Only for me to get a message that I got 1.7gig left after like 9hrs of usage... I was surprised called customer care they said it's just for randomly selected numbers.. I was so pissed.. like what's d difference.. Airtels 2k still last more than 2days...i ignore and load anoda 2k they said they gave 10k m bonus for 7days but it did not reflect... I ignored it.. I plan on using it last night to call one babe like dah... Only for me to hear you have got 1 minute remaining only like 45sec into the call... I was mad...i called customer service he said I should call back imagine... They removed 10k bonus airtime within hours... What kind of country are we in with no customer protection... It's so sad. I feel I just went from frying pan to direct fire. |
| Re: Mtn has Refunded the 10k removed by StreamerBlogger(op): 8:59am On Dec 31, 2016 |
If there's any mtn representative here please rectify this... 09068322162 is the number affected... Am so pissed I feel duped..
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| Re: Mtn has Refunded the 10k removed by JideSM: 12:17pm On Jan 02, 2017*. Modified: 3:02pm On Jan 16, 2017 |
StreamerBlogger:Hi StreamerBlogger, i'm truly sorry about this experience. I'll provide feedback on this. I wish to also inform you that I currently run a thread: https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this can be referred to for assistance. Regards |
| Re: Mtn has Refunded the 10k removed by JideSM: 8:27am On Jan 03, 2017 |
StreamerBlogger:Hi StreamerBlogger, please be informed that your line has been refunded accordingly. Kindly follow this thread https://www.nairaland.com/1379574/mtn-customer-care-thread |
| Re: Mtn has Refunded the 10k removed by StreamerBlogger(op): 9:05am On Jan 03, 2017 |
JideSM:Oga Jide thanks so much it has been rectified |
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