We are the Authorized Warranty service provider for all Alcatel Phones.

Alcatel phone issues that meet warranty conditions would be repaired free of charge. You would need to bring proof of purchase to confirm.

For out of warranty Alcatel phones/tabs or phones of other brands, we would use this platform to resolve issues.


Feel free to post your phone issues

How much is the screen of Alcatel OneTouch Popstar... (os mine got broken

Hodhalor:
How much is the screen of Alcatel OneTouch Popstar... (os mine got broken

Is your Alcatel Phone still under warranty? and are u in Lagos?......

You could call the customer care lines provided or visit the service center to confirm pricing of phone parts.

The center sorts parts directly from the Original Equipment Manufacturers (OEMs) like Alcatel and not the ones got from china in the market today.

Post any other phone issue that could be resolved through this platform so the center engineers could respond.

I have a an Alcatel OneTouch Popstar with a broken screen and it's no longer under warranty. How much is the screen?

KanfixAlcatel:


Is your Alcatel Phone still under warranty? and are u in Lagos?......

You could call the customer care lines provided or visit the service center to confirm pricing of phone parts.

The center sorts parts directly from the Original Equipment Manufacturers (OEMs) like Alcatel and not the ones got from china in the market today.

Its still Under warranty.... and am in lagos...

KanfixAlcatel:
Post any other phone issue that could be resolved through this platform so the center engineers could respond.

Please, are you selling 7inch tabs? How Much?

Blazinraj01:
I have a an Alcatel OneTouch Popstar with a broken screen and it's no longer under warranty. How much is the screen?

are u in Lagos?.....and what area?

Hodhalor:

Its still Under warranty.... and am in lagos...

what area in Lagos are you?

KanfixAlcatel:


are u in Lagos?.....and what area?

No I'm not in Lagos. I'm in Ibadan.

Blazinraj01:
No I'm not in Lagos. I'm in Ibadan.

Call the customer care lines tomorrow and enquire......

How can the android version of the popstar be updated

KanfixAlcatel:


Call the customer care lines tomorrow and enquire......

Okay

megasamuel:
How can the android version of the popstar be updated

Make sure you are connected to a wireless device. On your phone, 1. go to apps, 2. Select settings, 3. scroll and select "About Phone", 4. Select "Wireless Update", 5. Select "Check for Updates" .

If your phone is up to date "Your system is currently up to date" would be seen

else your phone should be updated.


Please reply with feedback

KanfixAlcatel:


what area in Lagos are you?

Ikorodu

Note to all

Phones with physical damage are not covered by warranty.

Blazinraj01:
No I'm not in Lagos. I'm in Ibadan.

call customer care on 08093582090, 09027726129

KanfixAlcatel:


Make sure you are connected to a wireless device. On your phone, 1. go to apps, 2. Select settings, 3. scroll and select "About Phone", 4. Select "Wireless Update", 5. Select "Check for Updates" .

If your phone is up to date "Your system is currently up to date" would be seen

else your phone should be updated.


Please reply with feedback

Yes..says Phone is up to date, any other way to update android version

megasamuel:

Yes..says Phone is up to date, any other way to update android version

is there any issue with the phone?

jdula:
Please I need screen replacement for Alcatel OneTouch popstar, I'm in Cross River, how do I get it.

We have collection points in every zone of the country. call customer care on 08093582090, 09027726129

KanfixAlcatel:


We have collection points in every zone of the country. call customer care on 08093582090, 09027726129

how much is currently Alcatel pop4+ ?

Please, my Alcatel one touch pixi 4 (5010x)
it has a broken screen. how do I fix it please??

KanfixAlcatel:
Note to all

There are two versions of most spare parts, the authentic one directly from the OEM (Original Equipment Manufacturer) and the common one in the market usually from china

Please be careful of where you get your valuable devices repaired!!!

Can I get a spare battery for my Alcatel popstar? I'm in Abuja. My battery hardly lasts me for an hour even after a full charge, except I don't browse with it or WhatsApp at all. Please help me with information on how to manage this wahala.

Please how can i fix my alcatel idol3 4.7 touch pad, i'm based on lagos island. Thanks

Please if i insert SD card in my tablet ALCATEL ONETOUCH PIXI 3(7)3g an want to receive file from another source via xender it keeps telling me"couldn't write no permission "this happens anytime i want to charge the storage to SD card, please what should I do?

Hi my Alcatel Idol 3 5.5 inch screen cracked and I can't really use it well and my phone is unbearably slow like it just hangs all of a sudden
Im in lagos

my Alcatel pixi 4 stop charging after I changed the battery terminal, I was using desktop to charge the battery but now it has refused to come on

Need to replace my Alcatel idol 3 touch pad. A small part only works after it fell and cracked. I'm in lagos

[quote author=KanfixAlcatel post=58172384]We are the Authorized Warranty service provider for all Alcatel Phones.

Alcatel phone issues that meet warranty c

Please help me , my android Alcatel 5056N could not detect sim card after a device update to Fierce4 . kindly help me

KanfixAlcatel:
We are the Authorized Warranty service provider for all Alcatel Phones.

Alcatel phone issues that meet warranty conditions would be repaired free of charge. You would need to bring proof of purchase to confirm.

For out of warranty Alcatel phones/tabs or phones of other brands, we would use this platform to resolve issues.


Feel free to post your phone issues

Imagine what the service centre is telling me. I called them just now to have my Alcatel pixi 4 (5 inch) touch pad replaced and the representative told me #9500. How much be the phone sef wey dem go change only touch pad for #9500. Mcheeeeeeew.
I'd rather sell the phone as scrap than to repair it with #9500