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Alcatel Authorized Service Center - Phones - Nairaland

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Alcatel Authorized Service Center by KanfixAlcatel: 8:16am On Jul 06, 2017
We are the Authorized Warranty service provider for all Alcatel Phones.

Alcatel phone issues that meet warranty conditions would be repaired free of charge. You would need to bring proof of purchase to confirm.

For out of warranty Alcatel phones/tabs or phones of other brands, we would use this platform to resolve issues.


Feel free to post your phone issues

Re: Alcatel Authorized Service Center by Hodhalor(m): 5:08pm On Jul 08, 2017
How much is the screen of Alcatel OneTouch Popstar... (os mine got broken
Re: Alcatel Authorized Service Center by KanfixAlcatel: 8:32pm On Jul 08, 2017
Hodhalor:
How much is the screen of Alcatel OneTouch Popstar... (os mine got broken

Is your Alcatel Phone still under warranty? and are u in Lagos?......

You could call the customer care lines provided or visit the service center to confirm pricing of phone parts.

The center sorts parts directly from the Original Equipment Manufacturers (OEMs) like Alcatel and not the ones got from china in the market today.
Re: Alcatel Authorized Service Center by KanfixAlcatel: 8:37pm On Jul 08, 2017
Post any other phone issue that could be resolved through this platform so the center engineers could respond.
Re: Alcatel Authorized Service Center by Blazinraj01(f): 10:04am On Jul 09, 2017
I have a an Alcatel OneTouch Popstar with a broken screen and it's no longer under warranty. How much is the screen?
Re: Alcatel Authorized Service Center by Hodhalor(m): 11:31am On Jul 09, 2017
KanfixAlcatel:


Is your Alcatel Phone still under warranty? and are u in Lagos?......

You could call the customer care lines provided or visit the service center to confirm pricing of phone parts.

The center sorts parts directly from the Original Equipment Manufacturers (OEMs) like Alcatel and not the ones got from china in the market today.


Its still Under warranty.... and am in lagos...
Re: Alcatel Authorized Service Center by NCP: 2:47pm On Jul 09, 2017
KanfixAlcatel:
Post any other phone issue that could be resolved through this platform so the center engineers could respond.


Please, are you selling 7inch tabs? How Much?
Re: Alcatel Authorized Service Center by KanfixAlcatel: 8:41pm On Jul 09, 2017
Blazinraj01:
I have a an Alcatel OneTouch Popstar with a broken screen and it's no longer under warranty. How much is the screen?

are u in Lagos?.....and what area?
Re: Alcatel Authorized Service Center by KanfixAlcatel: 8:46pm On Jul 09, 2017
Hodhalor:

Its still Under warranty.... and am in lagos...

what area in Lagos are you?
Re: Alcatel Authorized Service Center by Blazinraj01(f): 9:32pm On Jul 09, 2017
KanfixAlcatel:


are u in Lagos?.....and what area?
No I'm not in Lagos. I'm in Ibadan.
Re: Alcatel Authorized Service Center by KanfixAlcatel: 9:46pm On Jul 09, 2017
Blazinraj01:
No I'm not in Lagos. I'm in Ibadan.

Call the customer care lines tomorrow and enquire......
Re: Alcatel Authorized Service Center by megasamuel(m): 11:03pm On Jul 09, 2017
How can the android version of the popstar be updated
Re: Alcatel Authorized Service Center by Blazinraj01(f): 4:22am On Jul 10, 2017
KanfixAlcatel:


Call the customer care lines tomorrow and enquire......
Okay
Re: Alcatel Authorized Service Center by KanfixAlcatel: 1:37pm On Jul 10, 2017
megasamuel:
How can the android version of the popstar be updated

Make sure you are connected to a wireless device. On your phone, 1. go to apps, 2. Select settings, 3. scroll and select "About Phone", 4. Select "Wireless Update", 5. Select "Check for Updates" .

If your phone is up to date "Your system is currently up to date" would be seen

else your phone should be updated.


Please reply with feedback
Re: Alcatel Authorized Service Center by Hodhalor(m): 2:48pm On Jul 10, 2017
KanfixAlcatel:


what area in Lagos are you?
Ikorodu
Re: Alcatel Authorized Service Center by KanfixAlcatel: 3:39pm On Jul 10, 2017
Note to all

Phones with physical damage are not covered by warranty.
Re: Alcatel Authorized Service Center by kanfixcare: 4:18pm On Jul 10, 2017
Blazinraj01:
No I'm not in Lagos. I'm in Ibadan.

call customer care on 08093582090, 09027726129
Re: Alcatel Authorized Service Center by megasamuel(m): 12:59am On Jul 11, 2017
KanfixAlcatel:


Make sure you are connected to a wireless device. On your phone, 1. go to apps, 2. Select settings, 3. scroll and select "About Phone", 4. Select "Wireless Update", 5. Select "Check for Updates" .

If your phone is up to date "Your system is currently up to date" would be seen

else your phone should be updated.


Please reply with feedback
Yes..says Phone is up to date, any other way to update android version
Re: Alcatel Authorized Service Center by KanfixAlcatel: 9:20am On Jul 11, 2017
megasamuel:

Yes..says Phone is up to date, any other way to update android version

is there any issue with the phone?
Re: Alcatel Authorized Service Center by KanfixAlcatel: 5:41pm On Jul 11, 2017
Note to all

There are two versions of most spare parts, the authentic one directly from the OEM (Original Equipment Manufacturer) and the common one in the market usually from china

Please be careful of where you get your valuable devices repaired!!!
Re: Alcatel Authorized Service Center by jdula: 12:01am On Jul 12, 2017
Please I need screen replacement for Alcatel OneTouch popstar, I'm in Cross River, how do I get it.
Re: Alcatel Authorized Service Center by KanfixAlcatel: 4:14pm On Jul 12, 2017
jdula:
Please I need screen replacement for Alcatel OneTouch popstar, I'm in Cross River, how do I get it.

We have collection points in every zone of the country. call customer care on 08093582090, 09027726129
Re: Alcatel Authorized Service Center by Joel3(m): 7:20am On Aug 02, 2017
KanfixAlcatel:


We have collection points in every zone of the country. call customer care on 08093582090, 09027726129
how much is currently Alcatel pop4+ ?
Re: Alcatel Authorized Service Center by Donnellie(m): 5:34am On Oct 19, 2017
Please, my Alcatel one touch pixi 4 (5010x)
it has a broken screen. how do I fix it please??
Re: Alcatel Authorized Service Center by Jonwesley(m): 7:15am On Oct 31, 2017
KanfixAlcatel:
Note to all

There are two versions of most spare parts, the authentic one directly from the OEM (Original Equipment Manufacturer) and the common one in the market usually from china

Please be careful of where you get your valuable devices repaired!!!

Can I get a spare battery for my Alcatel popstar? I'm in Abuja. My battery hardly lasts me for an hour even after a full charge, except I don't browse with it or WhatsApp at all. Please help me with information on how to manage this wahala.
Re: Alcatel Authorized Service Center by washminister: 2:48pm On Dec 19, 2017
Please how can i fix my alcatel idol3 4.7 touch pad, i'm based on lagos island. Thanks
Re: Alcatel Authorized Service Center by ifyboy2012(m): 12:31am On Dec 21, 2017
Please if i insert SD card in my tablet ALCATEL ONETOUCH PIXI 3(7)3g an want to receive file from another source via xender it keeps telling me"couldn't write no permission "this happens anytime i want to charge the storage to SD card, please what should I do?
Re: Alcatel Authorized Service Center by Nobody: 9:51pm On Jan 05, 2018
Hi my Alcatel Idol 3 5.5 inch screen cracked and I can't really use it well and my phone is unbearably slow like it just hangs all of a sudden
Im in lagos
Re: Alcatel Authorized Service Center by ojelvia(m): 8:20am On Jan 12, 2018
my Alcatel pixi 4 stop charging after I changed the battery terminal, I was using desktop to charge the battery but now it has refused to come on
Re: Alcatel Authorized Service Center by Loraous(f): 5:34pm On Feb 02, 2018
Need to replace my Alcatel idol 3 touch pad. A small part only works after it fell and cracked. I'm in lagos
Re: Alcatel Authorized Service Center by busyfem2018: 4:46pm On Mar 06, 2018
[quote author=KanfixAlcatel post=58172384]We are the Authorized Warranty service provider for all Alcatel Phones.

Alcatel phone issues that meet warranty c

Please help me , my android Alcatel 5056N could not detect sim card after a device update to Fierce4 . kindly help me
Re: Alcatel Authorized Service Center by skino4united(m): 1:15pm On Apr 23, 2018
KanfixAlcatel:
We are the Authorized Warranty service provider for all Alcatel Phones.

Alcatel phone issues that meet warranty conditions would be repaired free of charge. You would need to bring proof of purchase to confirm.

For out of warranty Alcatel phones/tabs or phones of other brands, we would use this platform to resolve issues.


Feel free to post your phone issues

Imagine what the service centre is telling me. I called them just now to have my Alcatel pixi 4 (5 inch) touch pad replaced and the representative told me #9500. How much be the phone sef wey dem go change only touch pad for #9500. Mcheeeeeeew.
I'd rather sell the phone as scrap than to repair it with #9500

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