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Autologic workshop compilation of daunting car issues :Diagnosis and fix - Autos (8) - Nairaland

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Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by NanaF: 12:42pm On Dec 30, 2017
NgcoboP:

Sorry I missed the story... What happened?

I took my mums car to him months ago. The check engine light was on for oxygen sensor and we felt the car was not responding well when accelerating and making a light revving sound while driving. He charged us for diagnosis, 10k I think. More like charged us for trial and error.

At first he said the catalyst needed to be removed and that there was a problem with the exhaust system. Later he said the exhaust was ok. For the light revving sound he said he thinks it’s a hole in rubber hose close to the radiator, even I am not a mechanic and I know that sounds impossible.

He said there was nothing wrong with the oxygen sensor. That he had done tests and the fuel pump needed replacement. He said it was the fuel pump that was causing the oxygen sensor code.

Later I realized his work ended at giving ‘diagnosis’, other people would later do the work in his absence.

The fuel pump was changed in my presence and he was not there to do this so called test to see if this new fuel pump was ok.

According to him, we are to leave the car for days after work has been done for proper follow up checks. We brought a car to you not a sick patient please.

After the fuel pump was changed, the oxygen sensor code remained contrary to his diagnosis. The car performance issue didn’t change really. So we basically wasted money and time and nothing changed.

We filled the tank this past weekend and fuel started overflowing from under the tank. Apparently, the fuel pump that was fixed by ‘his’ mechanics failed and now the car is parked down. Meaning nothing was wrong with the old fuel pump that was taken out.

I don’t expect anything from you Autologic but I hope anyone who searches your name will see this review and stay far far away from you.

3 Likes

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by effectsmo: 1:04pm On Dec 30, 2017
can I drop my own car issue here? it's a vw sharan
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by NanaF: 7:10pm On Dec 30, 2017
Message from Autologic

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 7:36pm On Dec 30, 2017
NanaF:


I took my mums car to him months ago. The check engine light was on for oxygen sensor and we felt the car was not responding well when accelerating and making a light revving sound while driving. He charged us for diagnosis, 10k I think. More like charged us for trial and error.

At first he said the catalyst needed to be removed and that there was a problem with the exhaust system. Later he said the exhaust was ok. For the light revving sound he said he thinks it’s a hole in rubber hose close to the radiator, even I am not a mechanic and I know that sounds impossible.

He said there was nothing wrong with the oxygen sensor. That he had done tests and the fuel pump needed replacement. He said it was the fuel pump that was causing the oxygen sensor code.

Later I realized his work ended at giving ‘diagnosis’, other people would later do the work in his absence.

The fuel pump was changed in my presence and he was not there to do this so called test to see if this new fuel pump was ok.

According to him, we are to leave the car for days after work has been done for proper follow up checks. We brought a car to you not a sick patient please.

After the fuel pump was changed, the oxygen sensor code remained contrary to his diagnosis. The car performance issue didn’t change really. So we basically wasted money and time and nothing changed.

We filled the tank this past weekend and fuel started overflowing from under the tank. Apparently, the fuel pump that was fixed by ‘his’ mechanics failed and now the car is parked down. Meaning nothing was wrong with the old fuel pump that was taken out.

I don’t expect anything from you Autologic but I hope anyone who searches your name will see this review and stay far far away from you.
Another case study ! grin
Let me address this and set the record straight
The car is Nissan quest 2008 and the complaint was bad performance issue and odd exhaust noise .
Car has been taking to other mechanics before for fix to no avail !
Scan result reveal O2 sensor issue ,system running lean !
We first did a drive test and we found out that car cannot barely move beyond 60km/hr and based on data before us ,our initially primary diagnosis test is to check for exhaust restrictions ,fuel pressure and intake and exhaust leak with diagnostics tool dedicated for such test .
Test reveal that the fuel pressure is very low below spec as depicted in the message below .
The manufacturer spec should be 50psi but the result indicates 40psi !Bad fuel pump .
To confirm further that it is truly due to faulty pump and we further check for further voltage drop that might arise due to resistance issue at the fuel pump terminal and also check for fuel line restrictions.All these test prove OK which indicate low fuel pressure is due to bad fuel pump .
Test for exhaust restriction and intake and exhaust leak prove ok

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 8:06pm On Dec 30, 2017
All these procedure was done and shown to the customer mother(cos it was the mother that actually brought the car ) as she always insisting on seeing everything that was going on .(apart from the car issue we actually have to manage the mother overbearing bossy attitude )
She was making the work very difficult( Even the odd exhaust noise that she complain about ,her mother didn't allow the panel to check the exhaust) !as she always standing in the way and insisting that we show her everything we are doing as she claim that she doesn't trust anybody .it even got to a point that I have to pull a call to the customer (daughter ) and make complain about her mother attitude for her to curtail her excesses or else we will drop the job .I even need to tell her in the conversation below not come come with her again .
Despite all these we were still able to manage her and go ahead with the one she allow us to touch grin
All these slow down the pace of the job .

Imagine the funny part of this episode ,when the mother initially brought the car and we ask her to state the issue with the car ,she refuse saying that our diagnoses should be able to tell us everything without her telling us grin(for her mind we are car soothsayer )

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by obekediamondfuto(m): 8:15pm On Dec 30, 2017
may day, may day
I repeat.... mayday

the eagle has has either landed or is it... the eagle has been taken down?
calling all demeanors to the fore

cc gazuzz, chukel, nurey, diportivo, lejeun3, kingreign, lexusgs430, inception, readonee35l and all other demeanors too many to mention

1 Like 1 Share

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by mayor2013: 8:23pm On Dec 30, 2017
No comments following bumper to bumper

1 Like

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 8:28pm On Dec 30, 2017
From our finding ,we concluded to change the fuel pump and also part of our work culture of quality assurance is to monitor and crosscheck the car for further issue after repair for some periods depending on what we are dealing with .
However ,after the fuel pump has been changed, the customer was eager to take the car and insisted to take the car and monitor the car herself and feedback if there is further issue .
Her feedback after she has taken and driven the car is depicted below !
She admitted herself that the car performance is now better than before except occasional pulling to side which I even apologize and told her to bring the car for further check .
I have yet to hear anything about the car since then except this escalation I am getting on naira land now .

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 8:50pm On Dec 30, 2017
Part of her accusations :

"We filled the tank this past weekend and fuel started overflowing from under the tank. Apparently, the fuel pump that was fixed by ‘his’ mechanics failed and now the car is parked down. Meaning nothing was wrong with the old fuel pump that was taken out."

This doesn't make sense to me at all ,we changed fuel pump 7 months ago and fuel was leaking last week .So that means the car tank has been without fuel for 7 months untill week .
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 9:47pm On Dec 30, 2017
@NanaF
My door is still open for you to bring your car for further test and I have told u to send your account number to refund your diagnosis fee if you still not feeling satisfied even after 7 month ,warrante has elapsed ,and you even admitted that the car is better !
I will check your car for u again and even give u back the diagnosis fee cos is part of our culture to refund if you if you feel u don't get value for your money!
SHALOM cool

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by LeJeun3: 10:15pm On Dec 30, 2017
autologic:
@NanaF
My door is still open for you to bring your car for further test and I have told u to send your account number to refund your diagnosis fee if you still not feeling satisfied even after 7 month ,warrante has elapsed ,and you even admitted that the car is better !
I will check your car for u again and even give u back the diagnosis fee !
SHALOM cool




I don't think her grouse is the diagnosis fee...... I might be wrong tho.

Still observing...

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by Readonee35L(m): 10:42pm On Dec 30, 2017
obekediamondfuto:
may day, may day
I repeat.... mayday

the eagle has has either landed or is it... the eagle has been taken down?
calling all demeanors to the fore

cc gazuzz, chukel, nurey, diportivo, lejeun3, kingreign, lexusgs430, inception, readonee35l and all other demeanors too many to mention
Chai I dn miss o.
I just they enter house since morin. Make I rush clean up .
Come back read this thread
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 10:44pm On Dec 30, 2017
LeJeun3:





I don't think her grouse is the diagnosis fee...... I might be wrong tho.

Still observing...

What will you do to appease a non complaint customer but ready to escalate at any opportunity.
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by NanaF: 3:13am On Dec 31, 2017
autologic:

Another case study ! grin
Let me address this and set the record straight
The car is Nissan quest 2008 and the complaint was bad performance issue and odd exhaust noise .
Car has been taking to other mechanics before for fix to no avail !
Scan result reveal O2 sensor issue ,system running lean !
We first did a drive test and we found out that car cannot barely move beyond 60km/hr and based on data before us ,our initially primary diagnosis test is to check for exhaust restrictions ,fuel pressure and intake and exhaust leak with diagnostics tool dedicated for such test .
Test reveal that the fuel pressure is very low below spec as depicted in the message below .
The manufacturer spec should be 50psi but the result indicates 40psi !Bad fuel pump .
To confirm further that it is truly due to faulty pump and we further check for further voltage drop that might arise due to resistance issue at the fuel pump terminal and also check for fuel line restrictions.All these test prove OK which indicate low fuel pressure is due to bad fuel pump .
Test for exhaust restriction and intake and exhaust leak prove ok


Lol. The car was moving well beyond 60km/hr. You must think this a joke. Are you kidding? This is a no.1 sign that you are a liar, you don’t know your work and you lack integrity.

I’m sure you know we spent more than the diagnostic fee based on your quack advice.

Like I said, this is just a warning to anyone who would want to use you. Refunding the diagnostic fee would do nothing for me.

You changed a perfectly good fuel pump that didn’t solve the problem like you claimed and months after it has failed. You should cover your face in shame and not come here to be typing all these.
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by NanaF: 3:17am On Dec 31, 2017
autologic:
@NanaF
My door is still open for you to bring your car for further test and I have told u to send your account number to refund your diagnosis fee if you still not feeling satisfied even after 7 month ,warrante has elapsed ,and you even admitted that the car is better !
I will check your car for u again and even give u back the diagnosis fee cos is part of our culture to refund if you if you feel u don't get value for your money!
SHALOM cool

We felt the car was ‘dragging’ but there was certainly no issue with speed. When you kept asking me I said it was better than before but nothing changed really, I remember telling you I am not the one who drives the car.

You ended up changing a perfectly good fuel pump that didn’t remove the oxygen sensor error code like you claimed it will. Is it the diagnostic fee that’s the issue here? Is that all the money I spent?

Don’t come on nairaland to be using internet knowledge to claim guru. Better learn work first before you spoil more cars
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by NanaF: 3:20am On Dec 31, 2017
autologic:
Part of her accusations :

"We filled the tank this past weekend and fuel started overflowing from under the tank. Apparently, the fuel pump that was fixed by ‘his’ mechanics failed and now the car is parked down. Meaning nothing was wrong with the old fuel pump that was taken out."

This doesn't make sense to me at all ,we changed fuel pump 7 months ago and fuel was leaking last week .So that means the car tank has been without fuel for 7 months untill week .


You still have mouth to talk here.

We have never filled the tank to it’s capacity. Due to the recent fuel scarcity, we were forced to.

1 Like

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by obekediamondfuto(m): 4:36am On Dec 31, 2017
autologic:

What will you do to appease a non complaint customer but ready to escalate at any opportunity.

that's a real daunting challenge, but what about the O2 sensor code, can anything be done about it?

4 Likes

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 6:26am On Dec 31, 2017
NanaF:


You still have mouth to talk here.

We have never filled the tank to it’s capacity. Due to the recent fuel scarcity, we were forced to.
If a pin drop from that car after you have use the car for 10 years ,i am sure you will claim it autologic that cause it . grin
This is a typical daunting issue for real -not the car this time but unreasonable and abusive customer
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 6:42am On Dec 31, 2017
NanaF:


Lol. The car was moving well beyond 60km/hr. You must think this a joke. Are you kidding? This is a no.1 sign that you are a liar, you don’t know your work and you lack integrity.

I’m sure you know we spent more than the diagnostic fee based on your quack advice.

Like I said, this is just a warning to anyone who would want to use you. Refunding the diagnostic fee would do nothing for me.

You changed a perfectly good fuel pump that didn’t solve the problem like you claimed and months after it has failed. You should cover your face in shame and not come here to be typing all these.
Why talking from both side of your mouth ,after we fixed the fuel pump ,it inside your WhatsApp message record there in which you admitted the car has improved except occasionally pulling to side and you promise to bring it back for further check and which you didn't show up has promised .who I still take responsibility for anything that happen afterward ?
You claim the car was moving well ,we drove test it in presence of your mum and with her issue of trusting nobody with her car she couldn't even take the car back as she wanted to cos the performance was too poor . imagine the mother even have to snap the fuel level ,the car interior etc before she can agree to leave the car grin(me self I dey boil inside with all these attitude but still I still need to maintain my cool cos customer is king ) I don't have anything to say about your issue cos your claim lack substance .
You have insulted my personality' but I am too mature to call u names cos I have manage worst .
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by diportivo: 6:54am On Dec 31, 2017
its seven months


we don't know what oda stuff had gone wrong with the car during that period

in all iv read,iv not seen where the supposed replacement fuel pump has failed...... as fuel is leaking and not that the car wldnt start

I like how "baba daunting" has defended this scenario grin

if the lady had taken the car back for further checks as agreed,then this issue for get head

not taking the car back for more checks seems to me like the car was performing well.....as in,who visits a mecho when car is working well

autologic has said to bring the car in.....do that

difference is that,this time demeanors are aware and will even follow up ur daunting issue on ur behalf once the car is in his workshop

5 Likes

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 7:18am On Dec 31, 2017
NanaF:


You still have mouth to talk here.

We have never filled the tank to it’s capacity. Due to the recent fuel scarcity, we were forced to.
grin

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by empron(m): 7:44am On Dec 31, 2017
diportivo:
its seven months


we don't know what oda stuff had gone wrong with the car during that period

in all iv read,iv not seen where the supposed replacement fuel pump has failed...... as fuel is leaking and not that the car wldnt start

I like how "baba daunting" has defended this scenario grin

if the lady had taken the car back for further checks as agreed,then this issue for get head

not taking the car back for more checks seems to me like the car was performing well.....as in,who visits a mecho when car is working well

autologic has said to bring the car in.....do that

difference is that,this time demeanors are aware and will even follow up ur daunting issue on ur behalf once the car is in his workshop
well said bro
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by obekediamondfuto(m): 8:43am On Dec 31, 2017
diportivo:
its seven months


we don't know what oda stuff had gone wrong with the car during that period

in all iv read,iv not seen where the supposed replacement fuel pump has failed...... as fuel is leaking and not that the car wldnt start

I like how "baba daunting" has defended this scenario grin

if the lady had taken the car back for further checks as agreed,then this issue for get head

not taking the car back for more checks seems to me like the car was performing well.....as in,who visits a mecho when car is working well

autologic has said to bring the car in.....do that

difference is that,this time demeanors are aware and will even follow up ur daunting issue on ur behalf once the car is in his workshop

asin ehn, baba daunting has really impressed me oh, he handled it with so much calm.... I'm beginning to doubt that its the same person that handled the moniker 3months ago. 2018 will be a better year oh, all daunting issues must be fixed completely!

#teamdemeanor#

1 Like

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by chukel(m): 9:20am On Dec 31, 2017
I will be objective here. I think the fuel pump didnt fail. It wasn't properly fixed. So on filling the tank, it started leaking from the top. The pump is still good. I don't see how changing fuel pump will fix oxygen sensor code. But oxygen sensor code may not lead to car dragging. So autologic may have good reasons for changing the pump. NanaF, I think I wouldn't blame autologic even though I believe he is a textbook technician. If truly he replaced fuel pump based on oxygen sensor code, then he has a blame there. But again, I doubt it.

3 Likes

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by mayor2013: 9:33am On Dec 31, 2017
chukel:
I will be objective here. I think the fuel pump didnt fail. It wasn't properly fixed. So on filling the tank, it started leaking from the top. The pump is still good. I don't see how changing fuel pump will fix oxygen sensor code. But oxygen sensor code may not lead to car dragging. So autologic may have good reasons for changing the pump. NanaF, I think I wouldn't blame autologic even though I believe he is a textbook technician. If truly he replaced fuel pump based on oxygen sensor code, then he has a blame there. But again, I doubt it.

Don't you fink the complainant's tank might just be leaking upon always filling his tank to the brim. Have seen enough cases like that especially if his tank is the ironed type. I personally feel if the pump wasn't fixed properly fuel odour would have been perceived right inside the car which he never stated also the said car might lack performance due to unfit positioning of the fuel pump
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by NanaF: 9:40am On Dec 31, 2017
chukel:
I will be objective here. I think the fuel pump didnt fail. It wasn't properly fixed. So on filling the tank, it started leaking from the top. The pump is still good. I don't see how changing fuel pump will fix oxygen sensor code. But oxygen sensor code may not lead to car dragging. So autologic may have good reasons for changing the pump. NanaF, I think I wouldn't blame autologic even though I believe he is a textbook technician. If truly he replaced fuel pump based on oxygen sensor code, then he has a blame there. But again, I doubt it.

He told me plainly that the oxygen sensor is good and that the code is coming up because of the fuel pump and that changing the fuel pump will cause it to go away. He is worse than a textbook technician.
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by NanaF: 9:43am On Dec 31, 2017
chukel:
I will be objective here. I think the fuel pump didnt fail. It wasn't properly fixed. So on filling the tank, it started leaking from the top. The pump is still good. I don't see how changing fuel pump will fix oxygen sensor code. But oxygen sensor code may not lead to car dragging. So autologic may have good reasons for changing the pump. NanaF, I think I wouldn't blame autologic even though I believe he is a textbook technician. If truly he replaced fuel pump based on oxygen sensor code, then he has a blame there. But again, I doubt it.

After it started leaking, we waited for it to stop. Then started the car. It refused to start. Fuel gauge is now showing empty even though there’s fuel in the tank. I believe it has failed.

Clearly, Autologic replaced a fuel pump that wasn’t the issue for the error code based on him reading his textbook and google results upside down.
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by NanaF: 9:46am On Dec 31, 2017
obekediamondfuto:


asin ehn, baba daunting has really impressed me oh, he handled it with so much calm.... I'm beginning to doubt that its the same person that handled the moniker 3months ago. 2018 will be a better year oh, all daunting issues must be fixed completely!

#teamdemeanor#

I can never bring my car to him again because he doesn’t know what he’s doing. If you check, this isn’t the first time I’ll complain. Every time something happens, I remember his horrible work.

This is simply my review so someone else won’t have to experience what I did.
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by NanaF: 9:52am On Dec 31, 2017
autologic:

Why talking from both side of your mouth ,after we fixed the fuel pump ,it inside your WhatsApp message record there in which you admitted the car has improved except occasionally pulling to side and you promise to bring it back for further check and which you didn't show up has promised .who I still take responsibility for anything that happen afterward ?
You claim the car was moving well ,we drove test it in presence of your mum and with her issue of trusting nobody with her car she couldn't even take the car back as she wanted to cos the performance was too poor . imagine the mother even have to snap the fuel level ,the car interior etc before she can agree to leave the car grin(me self I dey boil inside with all these attitude but still I still need to maintain my cool cos customer is king ) I don't have anything to say about your issue cos your claim lack substance .
You have insulted my personality' but I am too mature to call u names cos I have manage worst .


Autologic you kept disturbing me and asking me and I told you I thought it was better but I am not the one driving the car.

We changed fuel pump based on your advice and the oxygen sensor code remained and you were still clueless on what to do. Now the said fuel pump failed has failed. Even after you changed it, we noticed the car wouldn’t always start on first try. A problem we never had with the old fuel pump o. I think this is what even angered me and triggered my first complaint on this thread.

The light reviving sound when accelerating you said it was radiator hose, it was at this point I knew that anybody can form professional in this digital age.

This is a review not for you but for any potential customer to see.
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 10:19am On Dec 31, 2017
NanaF:


Autologic you kept disturbing me and asking me and I told you I thought it was better but I am not the one driving the car.

We changed fuel pump based on your advice and the oxygen sensor code remained and you were still clueless on what to do. Now the said fuel pump failed has failed. Even after you changed it, we noticed the car wouldn’t always start on first try. A problem we never had with the old fuel pump o. I think this is what even angered me and triggered my first complaint on this thread.

The light reviving sound when accelerating you said it was radiator hose, it was at this point I knew that anybody can form professional in this digital age.

This is a review not for you but for any potential customer to see.

Help me say hello to your dear mum grin wishing u a wonderful new year in advance cool

2 Likes

Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by chukel(m): 10:21am On Dec 31, 2017
mayor2013:


Don't you fink the complainant's tank might just be leaking upon always filling his tank to the brim. Have seen enough cases like that especially if his tank is the ironed type. I personally feel if the pump wasn't fixed properly fuel odour would have been perceived right inside the car which he never stated also the said car might lack performance due to unfit positioning of the fuel pump
you are right. Nanaf, have u taken this vehicle to another mechanic in the past 7 months
Re: Autologic workshop compilation of daunting car issues :Diagnosis and fix by autologic: 10:41am On Dec 31, 2017
grin

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