₦airaland Forum

For the past for days, Airtel Network has been down in Owerri. I personally haven't been able to successfully open a single webpage on this network since this week.

Today I got so frustrated that I had to call their customer service number, after the long protocols and waits, a lady customer support agent picked my call, she took her time to hear me out, and after I was done, she just plainly told me to go get another network for my internet connection needs...and then ended the call.

I was shocked.

Lol. Are you joking? Cos you got me there

CyberFury:
For the past for days, Airtel Network has been down in Owerri. I personally haven't been able to successfully open a single webpage on this network since this week.

Today I got so frustrated that I had to call their customer service number, after the long protocols and waits, a lady customer support agent picked my call, she took her time to hear me out, and after I was done, she just plainly told me to go get another network for my internet connection needs...and then ended the call.

I was shocked.

talut:
Lol. Are you joking? Cos you got me there

I'm not joking bro, this happened this Friday evening. I promptly went to their twitter handle to tell them how useless they are.

Kukuma change go another network na?

true

Guessing the lady hasn't been paid yet or she got a new job cos those mofos keep records and she's done for when they find out lol

wow. I think that you should contact them via twitter @Airtel_care those guys are reliable. I can bet you that whoever did that nonsense is losing her job. They don't joke with the maxim that says "customer is king". Omo see response.