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Nairaland Forum / Science/Technology / Phones / Airtel Nigeria Customer Service Insensitivity (525 Views)
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Airtel Nigeria Customer Service Insensitivity by CyberFury: 9:33pm On Mar 30, 2018 |
For the past for days, Airtel Network has been down in Owerri. I personally haven't been able to successfully open a single webpage on this network since this week. Today I got so frustrated that I had to call their customer service number, after the long protocols and waits, a lady customer support agent picked my call, she took her time to hear me out, and after I was done, she just plainly told me to go get another network for my internet connection needs...and then ended the call. I was shocked. |
Re: Airtel Nigeria Customer Service Insensitivity by talut(m): 10:07pm On Mar 30, 2018 |
Lol. Are you joking? Cos you got me there CyberFury: |
Re: Airtel Nigeria Customer Service Insensitivity by CyberFury: 11:37pm On Mar 30, 2018 |
talut: I'm not joking bro, this happened this Friday evening. I promptly went to their twitter handle to tell them how useless they are. |
Re: Airtel Nigeria Customer Service Insensitivity by Nobody: 12:09am On Mar 31, 2018 |
Kukuma change go another network na? |
Re: Airtel Nigeria Customer Service Insensitivity by shedy03(m): 12:31am On Mar 31, 2018 |
true |
Re: Airtel Nigeria Customer Service Insensitivity by MXDMG(m): 3:50am On Mar 31, 2018 |
Guessing the lady hasn't been paid yet or she got a new job cos those mofos keep records and she's done for when they find out lol |
Re: Airtel Nigeria Customer Service Insensitivity by Johnepaul: 8:47am On Mar 31, 2018 |
wow. I think that you should contact them via twitter @Airtel_care those guys are reliable. I can bet you that whoever did that nonsense is losing her job. They don't joke with the maxim that says "customer is king". Omo see response. |
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