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Airtel Now Steals Airtime from Account. - Phones - Nairaland

Nairaland Forum › Science/Technology › Phones › Airtel Now Steals Airtime from Account. (1203 Views)

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Airtel Now Steals Airtime from Account. by Elbizzcklinz(op):
I am not really happy with the way network provider keep 'sucking' airtime from innocent and hard working Nigerians.

I got an airtel card worth of #1000 (500 each) which I load it accurately using the code *126*pin#.

After recharging the 1000 naira airtime (500 each).
I noticed that I was only credited for one. On trial for confirmation, I loaded both card again and I got a confirmation that the cards has been used by me. I had to call the customer service and they accused me of using the wrong code *555*.

I had to stop that accusations and told them that am not blind, that I know the code I used which is the right one (*126*pin #).

After various conversations, the customer care agent replied that the complaint will be forwarded to the technical unit. Leaving me without data subscription which I intended doing.

Please any relevant authority in this platform should help me trash this, I want this matter to be properly treated with a query issued to them as they make a refund with damage fee. This will stop it from occurring again, because how many knows the number of subscribers has been duped like this.

#airtel #airtelNigeria #airtelfraud #airtelNowDuping #airtelStealingCard #airtelfraudlentActivity #airtelMustGo #airtelIsALie
Re: Airtel Now Steals Airtime from Account. by Emeka71(m): 10:30pm On Jun 16, 2018
Elbizzcklinz:
I am not really happy with the way network provider keep 'sucking' airtime from innocent and hard working Nigerians.

I got an airtel card worth of #1000 (500 each) which I load it accurately using the code *126*pin#.

After recharging the 1000 naira airtime (500 each).
I noticed that I was only credited for one. On trial for confirmation, I loaded both card again and I got a confirmation that the cards has been used by me. I had to call the customer service and they accused me of using the wrong code *555*.

I had to stop that accusations and told them that am not blind, that I know the code I used which is the right one (*126*pin #).

After various conversations, the customer care agent replied that the complaint will be forwarded to the technical unit. Leaving me without data subscription which I intended doing.

Please any relevant authority in this platform should help me trash this, I want this matter to be properly treated with a query issued to them as they make a refund with damage fee. This will stop it from occurring again, because how many knows the number of subscribers has been duped like this.

#airtel #airtelNigeria #airtelfraud #airtelNowDuping #airtelStealingCard #airtelfraudlentActivity #airtelMustGo #airtelIsALie
For some years now I have intentionally refused to recharge my line because of Airtel stealing my credit.
Re: Airtel Now Steals Airtime from Account. by Just2endowed2(m): 10:11am On Jun 17, 2018
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