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Please What Exactly Is Wrong With My Laptop? HELP by iamVirus(m): 7:46pm On Sep 12, 2018
I use a HP Envy 15 laptop.

It hangs/freezing and restart automatically when I'm in the middle of something. I'm a DJ, even when I'm playing at parties it makes a loud cracking sound, the off and starts booting up again. This is really painfull. I don't know what to do again.


WHAT I HAVE TRIED

I have Reinstalled windows 8.1 and 10
Reformatted my system.
Changed my hard disk
Changed my 2 Rams
Used it without battery (direct AC)
Opened the inside and cleaned everything both the processor and fan



Still it keeps on doing it.

please help.

cc: lalasticlala seun Maleeq skydancer horllamy

Re: Please What Exactly Is Wrong With My Laptop? HELP by rottennaija(m): 7:58pm On Sep 12, 2018
Have you seen a blue screen of death before?
Re: Please What Exactly Is Wrong With My Laptop? HELP by alterswerve(m): 8:13pm On Sep 12, 2018
Mine just blue screens anyhow..

HP Envy too, but not 15
Re: Please What Exactly Is Wrong With My Laptop? HELP by iamVirus(m): 9:01pm On Sep 12, 2018
rottennaija:
Have you seen a blue screen of death before?

no bro.

never seen
Re: Please What Exactly Is Wrong With My Laptop? HELP by udemzyudex(m): 9:17pm On Sep 12, 2018
You need to service your laptop bro, since you use it outside a lot, it will definitely gather a lot of dust and block the air vent, thereby making the heat to dry up the cooling paste in the processor.
Re: Please What Exactly Is Wrong With My Laptop? HELP by iamVirus(m): 9:34pm On Sep 12, 2018
udemzyudex:
You need to service your laptop bro, since you use it outside a lot, it will definitely gather a lot of dust and block the air vent, thereby making the heat to dry up the cooling paste in the processor.

took it for servicing yesterday, they cleaned the interior.


it's still happening
Re: Please What Exactly Is Wrong With My Laptop? HELP by udemzyudex(m): 9:47pm On Sep 12, 2018
iamVirus:

took it for servicing yesterday, they cleaned the interior.


it's still happening

Did the engineer apply cooling paste on the processor? I'll advice you change the heat sink.
Re: Please What Exactly Is Wrong With My Laptop? HELP by PCAID: 9:54pm On Sep 12, 2018
Tell me your system processor. Is it Celeron, Core2 Duo or Core i3?
Re: Please What Exactly Is Wrong With My Laptop? HELP by iamVirus(m): 10:10pm On Sep 12, 2018
PCAID:
Tell me your system processor. Is it Celeron, Core2 Duo or Core i3?
Core i7

Can it be a motherboard problem?
Re: Please What Exactly Is Wrong With My Laptop? HELP by iamVirus(m): 10:10pm On Sep 12, 2018
udemzyudex:


Did the engineer apply cooling paste on the processor? I'll advice you change the heat sink.
yes
Re: Please What Exactly Is Wrong With My Laptop? HELP by horllamy(m): 10:26pm On Sep 12, 2018
iamVirus:
I use a HP Envy 15 laptop.

It hangs/freezing and restart automatically when I'm in the middle of something. I'm a DJ, even when I'm playing at parties it makes a loud cracking sound, the off and starts booting up again. This is really painfull. I don't know what to do again.


WHAT I HAVE TRIED

I have Reinstalled windows 8.1 and 10
Reformatted my system.
Changed my hard disk
Changed my 2 Rams
Used it without battery (direct AC)
Opened the inside and cleaned everything both the processor and fan



Still it keeps on doing it.

please help.

cc: lalasticlala seun Maleeq skydancer horllamy

Probably it may be board issue .
Have you try to remove the keyboard also
Re: Please What Exactly Is Wrong With My Laptop? HELP by iamVirus(m): 11:27pm On Sep 12, 2018
horllamy:

Probably it may be board issue . Have you try to remove the keyboard also
yes sir

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