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NCC Consumer Complain Line Is Very Effective - Phones - Nairaland

Nairaland ForumScience/TechnologyPhonesNCC Consumer Complain Line Is Very Effective (717 Views)

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NCC Consumer Complain Line Is Very Effective by Assist23(op): 2:34pm On Oct 09, 2018
A few days ago I missed a call from this number +881996540536, I attempted to call back and it went off after 9 seconds, the bill I got after the call showed me I was charged 11.80 kobo, I went to bed.

In the morning I tried to make a call and found my credit had been wiped out, I called 9 mobile to report this abnormal deduction, 540 Naira for a 9 second call, they promised to resolve it and later sent a text that I was charged 60 Naira per second, I told them even a call to heaven would not cost that much . I called NCC consumer complain line 622 and reported the matter, immediately they contacted 9mobile and less than 2 minutes later I got a call from 9 mobile telling me they have refunded my money with apologies.

If your network provider is acting funny please call and report 8am to 5pm daily

I called back and told them thank you

Re: NCC Consumer Complain Line Is Very Effective by Assist23(op): 2:36pm On Oct 09, 2018
Moderators: dragnet, puskin, honsule for your attention please



It might help others
Re: NCC Consumer Complain Line Is Very Effective by sexymonkey(m): 4:11pm On Oct 09, 2018
glo should get ready
Re: NCC Consumer Complain Line Is Very Effective by Nobody: 4:48pm On Oct 09, 2018
Ncc at times can be funny. In rare occasion have they disappoint me,they always response on time
Re: NCC Consumer Complain Line Is Very Effective by Gosj01(m): 9:19pm On Oct 09, 2018
Assist23:
A few days ago I missed a call from this number +881996540536, I attempted to call back and it went off after 9 seconds...
why you come post my number? my phone has been ringing since morning.
1 Reply

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