Hello pls i am a mobile paypoint operator i transferred the sum of 7000 to one of your customer with account number 2841228963 with account name john isreal chukwudinma on november 3 around 4:47 pm from my opay wallet and it was successful but the person claimed not to recieve alert
I check my transactiom history and discovered that i selected eckobank mobile instead of ecko bank nigeria plc pls what can be done to get the money to her normal account

@Op, let payport reconcile your transaction.

You can't determine if the transaction is truly successful, the money is still hanging somewhere.

On a normal sense, the transaction supposed to fail if truly the destination bank is not correct.

eluquenson:
@Op, let payport reconcile your transaction.

You can't determine if the transaction is truly successful, the money is still hanging somewhere.

On a normal sense, the transaction supposed to fail if truly the destination bank is not correct.

Thanks for ur response
The destination bank is actually correct but I clicked ecobank mobile instead of normal ecobank Nigeria limited
Both belongs to ecobank and has same acct details

Lalasticlala pls help a brother from impending debt

ajoyeleke:

Thanks for ur response
The destination bank is actually correct but I clicked ecobank mobile instead of normal ecobank Nigeria limited
Both belongs to ecobank and has same acct details

Okay good, payporte will still do the reconciliation with ecobank.

eluquenson:
Okay good, payporte will still do the reconciliation with ecobank.

Thanks so how do I contact payporte

ajoyeleke:


Thanks so how do I contact payporte

I think you are a merchant, you should have their customer care contact

Any banker in the house plssszz

ajoyeleke:
Hello pls i am a mobile paypoint operator i transferred the sum of 7000 to one of your customer with account number 2841228963 with account name john isreal chukwudinma on november 3 around 4:47 pm from my opay wallet and it was successful but the person claimed not to recieve alert
I check my transactiom history and discovered that i selected eckobank mobile instead of ecko bank nigeria plc pls what can be done to get the money to her normal account

Customer service inquiries:
support@opay.team
WhatsApp : 2349066722924

Use the above details to reach support and update this thread with developments
But guys, you need to do your due diligence before involving your funds. The OPay is based in "Hong Kong"?? The app is a welcomed competition but still has lots of fine tuning before it is put into commercial use by Paypoint operators. A good app should have notified you once there is a mismatch between Acct number /Acct holder's name /Bank. Infact on my Zenith App once I enter the Account Number it auto fills the Bank name and Acct holder's name.
For commercial purpose stick to Quickteller. They keep making improvements and are the industry leader as of today. See this link for details https://www.nairaland.com/4140107/start-very-lucrative-business-n5k