UBA customer collapses after losing money due to alleged bank’s negligence. - Crime (2)

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UBA customer collapses after losing money due to alleged bank’s negligence. - Crime (2) - Nairaland

Nairaland Forum / Nairaland / General / Crime / UBA customer collapses after losing money due to alleged bank’s negligence. (34861 Views)

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Re: UBA customer collapses after losing money due to alleged bank’s negligence. by WeyreyHunter: 6:17pm On Nov 17, 2018

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by cenaman(m): 6:18pm On Nov 17, 2018

MicNz:
He should have withdrawn all his money before demanding for a closure of the account.

Financial service providers are not allowed to close accounts containing customers' money therein.

I just hope he recovers from this sha...

it can be temporery suspended.

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by technuel: 6:18pm On Nov 17, 2018

MicNz:
He should have withdrawn all his money before demanding for a closure of the account.

Financial service providers are not allowed to close accounts containing customers' money therein.

I just hope he recovers from this sha...

Not closing the account but disabling electronic transaction.

2 Likes

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by DSENATAR: 6:19pm On Nov 17, 2018

If the allegation is true, then UBA is at fault. The first thing they should have done is to place a no debit notice on the account.
That would have safeguarded the customers hard earn money.
The customer should sue them for negligence.

2 Likes

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by preshdiva(f): 6:20pm On Nov 17, 2018

doctokwus:
So how did they get hold of his bank username and password.
I once got my phone stolen with the sim and for 5days till i did welcome back,nothing happened to the account.
Also lost my ATM card and didn't bother blocking it,yet nothing happened till it was replaced.

That's very simple. The criminals probably registered on the bank's ussd platform, since they're in possession of the Sim, they could easily get the account number and create a pin with which they transferred the money. This is why it's important for customers to register on their bank's ussd platform and create their own unique pin.

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by oloriLFC(f): 6:20pm On Nov 17, 2018

doctokwus:
So how did they get hold of his bank username and password.
I once got my phone stolen with the sim and for 5days till i did welcome back,nothing happened to the account.
Also lost my ATM card and didn't bother blocking it,yet nothing happened till it was replaced.

your Sim and atm card probably landed in the hands of one aboki cos if it were the real boys! Hehehehe! Your life would have changed o

7 Likes

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by dingbang(m): 6:20pm On Nov 17, 2018

Please I urge every Nigerian to be super careful this ember period, I just witnessed where a fraudster was caught after he defrauded a customer to the tune of 192 thousand naira.

Please be vigilant and dont you ever give your ATM cards to anyone to assist you withdraw else they will swap your card with an expired card.

1 Like

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by preshdiva(f): 6:21pm On Nov 17, 2018

technuel:

Not closing the account but disabling electronic transaction.

Yes, they should have placed the account on No Debit Status. That way, the account can receive inflow but no outflow of any sort will be allowed. This is just sad!

1 Like

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by Reference(m): 6:26pm On Nov 17, 2018

That is why I am averse to 'savings'. I cannot see money inhabiting any of my accounts for more than 48 hours. It just cannot happen. Savings is the other name for 'financial illiteracy'. Like the oil in an engine, it is meant to flow.

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by TRUSTEDGUY: 6:30pm On Nov 17, 2018

NwaAmaikpe:

He is on his own.
The bank has zero liability in this case.
I'm even suspecting he connived with himself to defraud himself and frameup the bank to pay.

He is just lucky.
It is better to collapse in a bank than to collapse in the mortuary.

Hear one of their staffs talking. No sympathy, no empathy, no common sense, and no manners. UBA is a useless bank

8 Likes 2 Shares

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by Crysthaniel(m): 6:33pm On Nov 17, 2018

Haaah this is serious oh

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by SarakiBukola: 6:35pm On Nov 17, 2018

amstardi:
UBA was my first banking institution,straight into my teenage years. Used them till 2010, when the worst happened.

I was in Accra Ghana with my ATM, and someone used that same ATM to empty my account at an ATM in igando Lagos.

I came back to Nigeria and headed straight to their agbara branch, and I remember there was a heated exchange , and I almost bit off the nipples of one thughish lady accountant.

I did not recover my money and UBA didn't recover my confidence ..I left the bank forever

Na jejely i dey read comments till i saw the bolded

Why did you target her bust ?

UBA had lust for your money...you had lust for her milk

Balanced equation

10 Likes

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by jhubril(m): 6:36pm On Nov 17, 2018

NwaAmaikpe:

He is on his own.
The bank has zero liability in this case.
I'm even suspecting he connived with himself to defraud himself and frameup the bank to pay.

He is just lucky.
It is better to collapse in a bank than to collapse in the mortuary.

NwaAmaikpe . lol

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by id911(m): 6:37pm On Nov 17, 2018

Reference:
That is why I am averse to 'savings'. I cannot see money inhabiting any of my accounts for more than 48 hours. It just cannot happen. Savings is the other name for 'financial illiteracy'. Like the oil in an engine, it is meant to flow.

How do you mean? Some people have small change in the bank that is "meant to flow" but don't know how to

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by id911(m): 6:38pm On Nov 17, 2018

SarakiBukola:

Na jejely i dey read comments till i saw the bolded

Why did you target her bust ?

UBA had lust for your money...you had lust for her milk

Balanced equation

That guy is very funny iswear... I just dey laff wen I read his comment

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by Yankee101: 6:39pm On Nov 17, 2018

No need to collapse. Just petition the CBN consumer protection bureau. Your money back guaranteed once it's the bank's fault

3 Likes

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by bukeb633(m): 6:39pm On Nov 17, 2018

Ayam not understanding, how did it happen?

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by Nobody: 6:48pm On Nov 17, 2018

MicNz:
He should have withdrawn all his money before demanding for a closure of the account.

Financial service providers are not allowed to close accounts containing customers' money therein.

I just hope he recovers from this sha...

So they couldn't freeze the akkant,

1 Like

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by cyberguy72(m): 6:50pm On Nov 17, 2018

papiwyte:

Which looting spree is worst than what we are experiencing withJubril from Sudan's APC?

2 Likes

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by Gaddafiyusf(m): 6:53pm On Nov 17, 2018

Once it's established that he truly requested for account closure. UBA is in big mess

1 Like

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by thebigkendo(m): 6:53pm On Nov 17, 2018

Lexusgs430:
Banks should implement a kill switch on all accounts........ It's very easy to implement, the moment you realize something is not right, log online and toggle kill switch.....

That is the problem. So many old folks refuse anything "online".. I think that option is available on the online banking platform

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by tempest69: 6:54pm On Nov 17, 2018

The Customer has been Atikulooted

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by Naythan(m): 6:56pm On Nov 17, 2018

One of the reasons ProvidusBank remains my best.

Future forward banking.

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by Nobody: 6:57pm On Nov 17, 2018

preshdiva:

That's very simple. The criminals probably registered on the bank's ussd platform, since they're in possession of the Sim, they could easily get the account number and create a pin with which they transferred the money. This is why it's important for customers to register on their bank's ussd platform and create their own unique pin.

Well you can put lock on everything on ur phone, most high end Android phones has such functions .P.S not chinco stuff woh, a mean those 200k & above phones, also Lock you sim card with PIN( people actually don't know they can do that) Immediately the phone is off or sim card is removed, code must be inputted before the sim is usable.

Best option of all, just stay old fashioned, no USSD, No ATM card( USSD transactions can't be done without an ATM), on ur main account

1 Like

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by drakeli: 6:59pm On Nov 17, 2018

Nigeria banking sector still has a long way to go. In the US, if money was fraudulently withdrawn from your account, the bank would do an investigation and refund your money without breaking any sweat courtesy of the bank insurance and the stolen money would easily be tracked. It happened to me and the bank apologized that it happened through an official letter to my home and I was refunded. No court case, just a complaint from me over the phone to the bank that my money was stolen. That did all the work. I was never physically present at the bank.

8 Likes 1 Share

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by Lexusgs430: 6:59pm On Nov 17, 2018

thebigkendo:

That is the problem. So many old folks refuse anything "online".. I think that option is available on the online banking platform

They would keep fainting in banking halls .........

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by frozen70(f): 7:01pm On Nov 17, 2018

MicNz:
He should have withdrawn all his money before demanding for a closure of the account.

Financial service providers are not allowed to close accounts containing customers' money therein.

I just hope he recovers from this sha...

My dear withdraw the money to where?

Since he went to the bank to lodge a complaine to them before the final clearance

They will bear the consequences because it was a neglect on their part

He has done the needful

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by doctokwus: 7:03pm On Nov 17, 2018

oloriLFC:
your Sim and atm card probably landed in the hands of one aboki cos if it were the real boys! Hehehehe! Your life would have changed o

2 Likes

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by Protein0: 7:07pm On Nov 17, 2018

Gtbank is ahead of them in this.
Last year when I lost my phone, all I did was to call gtconnect, explain my lost phone and request for my account to be blocked. The following week when I retrieved my sim, I wrote letters, signed, signed and signed before I got the account freed again. I wasn't bothered since it was for my account's security

The man should get UBA sued if the withdrawals were after he complained.

1 Like

Re: UBA customer collapses after losing money due to alleged bank’s negligence. by yinchar(m): 7:10pm On Nov 17, 2018

For those that care to listen...

PIN protect your SIM card...Simple as ABC.

2 Likes

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