If its refurbished, they will state it. You r just cheap

Rule Number 1: Do not believe everything you read online. A phone getting hot doesn't translate to it being refurbished.
Besides, i think we all need to understand that a refurbished phone isn't in any way counterfeit/fake.

Chitumu:
JUMIA is full of scammers. cant u read that he has been contacting them for 3 week? jumia does not always respond until u expose them. his coming online will surely put the owner of jumia on their feet.

Refund kwa. Uncle Josh has been using the phone since January.

2shure:
Ask for refund na
As long as its nt past the warranty/return bullshiit stage
Dem don return 80k to me within 48hrs

lawaljuliuss:
stop crying... Jumia has a return policy... just return it.... smh

U no read wen him say Jumia no dey gv am positive response?

As for me & my family, we dnt buy anything electronic online.

Remember, This is Nigeria.

I had an ish with jumia. After serious threats vua email,
a call was placed to me and i returned the fake ass order within 24hrs andi was credited aft 48hrs bro
Mai hard earned cash.
Konga did the same thing.saw a nice madass stone wash dsrk blue.i fell for it.bt time i gor mt order. Omo na china jeans
I filed a dispute and returned order within 24hrs. After 3 days i was refunded. Once i see its fake.no time e go be like say na bomb i hold i no go fit stand to dey see am. If na me be the iphone 6s owner within 24hrs i don return am back.

puplin:
Refund kwa. Uncle Josh has been using the phone since January.

Mizik:
We actually do.Its always written there

okay but there's an option for a refund ba?

This is what i usually do for expensive phones for my customers, i make sure it is not from oversea, and i get details of seller, call the seller and hold them responsible after Jumia because i value the struggle of my customers to get money. And it is because many don't know that they can actually get the best advise from reliable Jumia Sales consultants and because some are even afraid to trust others because of the situation the youths have put every other legit business persons in this country they get bad experience choosing Jumia.

Well, Jumia makes mistakes, but sellers make more, but i wouldn't blame sellers but Jumia because they bend rules. I know a company in Lagos that couldn't fulfil an order because it is out of stock but because they know an insider in Jumia the punishment was averted. I am a Jumia sales consultant and i am sayig this because if everything is right from Jumia many other people that don't have consultants to make their experience fantastic will not be having issues. Sellers are bad but Jumia can make them good with implementation of policies for better user experience.

As regards the iphone, possibly if the young man use ld a consultant he would have been told about the danger but many are of the opinion that they can do it themselves, hence the encounter issues. To get the best of Jumia feel free to call/Whatsapp/WeChat me on 08091180137.

This guy is very funny. You mean u want to buy I phone 6 for 75k new. . If you looked at their offer very well, you would have seen them highlighting it as "USED".

I don't work for the online store, but you don't have a case as far as am concerned.

This happened to me. I bought a blender and had to pay 6k to fix it. Never patronised them again

to b honest I see no reason y this should make front page. who buys a brand new iphone 6 for 75k. and I had already painted poor jumia black already by reading d headline alone.

Check their website na or call the guy that dropped it....

Upon the complains from people here, he still went ahead to buy phone online, why not walk up to a store and buy directly, it's better for one to see what he or she is buying.

You mean phone from overseas are bad? Come on Mr Sales Consultant. Is this what you tell your customers?

bamac:
This is what i usually do for expensive phones for my customers, i make sure it is not from oversea, and i get details of seller, call the seller and hold them responsible after Jumia because i value the struggle of my customers to get money. And it is because many don't know that they can actually get the best advise from reliable Jumia Sales consultants and because some are even afraid to trust others because of the situation the youths have put every other legit business persons in this country they get bad experience choosing Jumia.

Well, Jumia makes mistakes, but sellers make more, but i wouldn't blame sellers but Jumia because they bend rules. I know a company in Lagos that couldn't fulfil an order because it is out of stock but because they know an insider in Jumia the punishment was averted. I am a Jumia sales consultant and i am sayig this because if everything is right from Jumia many other people that don't have consultants to make their experience fantastic will not be having issues. Sellers are bad but Jumia can make them good with implementation of policies for better user experience.

As regards the iphone, possibly if the young man use ld a consultant he would have been told about the danger but many are of the opinion that they can do it themselves, hence the encounter issues. To get the best of Jumia feel free to call/Whatsapp/WeChat me on 08091180137.

lawaljuliuss:
stop crying... Jumia has a return policy... just return it.... smh

who will collect the phone after 2 months?

puplin:
You mean phone from overseas are bad? Come on Mr Sales Consultant. Is this what you tell your customers?

Please read not to attack. There are some expensive phones you need to check if they are available here in Nigeria before buying, having them in Nigeria gives you better edge as i can get the contact of seller directy. When we talk of iphone, Samsung Galaxy series, care must be taken except when the seller is trusted. We have different ways we deal with issues on Jumia. We buy phones from abroad of course, but i have my personal reservations for samsung and iphone on Jumia from abroad, this is why i prefer them from Nigeria store. I know most of them get it from abroad too but it is better to be able to hold them responsible after Jumia's 7 day return policy elapses. We know those reliable sellers abroad, if they don't have and you are getting from some new, it is risky, remember we will wait for about 3 weeks. I have been in this business for over 3 years i know what i am saying. Just try to understand the point, not from the angle you are viewing it from mama mi.

Ara99:
But it is usually stated that it is refurbished

i was going to say that. The condition of phone you want to buy is usually stated. But if it was listed as new, then it would be unfair not to get what you ordered.

My guy you are greedy ,how could you buy Iphone6 at the rate of 74,500 , you are a thief. ,na fufu phone jumia suppose give you.

starpower:
Idiots, they can't read but rather blame innocent jumia. Is refurbished not written there online.

pls where is the refurbished notice written because am about ordering a new phone through jumia

omo na ultimate scam, iPhone 6 dey be like 60k na im u go buy for 75, refurbished on top o.

starpower:
Idiots, they can't read but rather blame innocent jumia. Is refurbished not written there online.

where is refurbished written here?

I bought a refurbished car DVD player from jumia, it was written refurbished and the price was good

That is what happens to you when you look for cheap things. it happen even Aliexpress in China

I have bought two phones from Jumia for some peeps. They haven't complain a thing to me. Also, bought my Toyota coolant three days ago.

lawaljuliuss:
stop crying... Jumia has a return policy... just return it.... smh

STFU!!!!!!!!!!!

Have you ever tried returning anything to Jumia?
Did you read where he specifically said he's been battling it with Jumia for 3 weeks?

Jumia return Policy is a stupid scam and does not work.
Bought Laptop worth 262,000 Naira from those idiots gave me refurbished.. Filled the Return policy and after two weeks, they say it's not refurbished.. Laptop wey dey misbehaved.

Come here, before typing poo online, ensure you know what you're saying, okay?
These people are scammers. Out to get their percentage from each sells and stores and does not care about the customers.

Have you seen anyone successfully used the Jumia return Policy? Read other reviews online before writing nonsense.

Seriously, who buys iPhone 6 in 2019? Who does that??

You typed ignorantly with so much confidence. I should throw your words back at you. Ensure you know what you're saying before you type poo online. Jumia has a working return policy but that is not to say every customer that returns a product will get a refund. Quality checks are to to verify all customer complaints and a the product will be sent back to the customer if the reason for return isn't valid.
This is standard practice anywhere. We just are too quick to brand stuff refurbished when in actually truth, most customers will not tell you 100% how they used the product. If your so called knowledge is based on online reviews of the business then I'm sorry, you're not knowledgeable.

wisdomkid:


STFU!!!!!!!!!!!

Have you ever tried returning anything to Jumia?
Did you read where he specifically said he's been battling it with Jumia for 3 weeks?

Jumia return Policy is a stupid scam and does not work.
Bought Laptop worth 262,000 Naira from those idiots gave me refurbished.. Filled the Return policy and after two weeks, they say it's not refurbished.. Laptop wey dey misbehaved.

Come here, before typing poo online, ensure you know what you're saying, okay?
These people are scammers. Out to get their percentage from each sells and stores and does not care about the customers.

Have you seen anyone successfully used the Jumia return Policy? Read other reviews online before writing nonsense.

Thank you jare. I have been shopping with Jumia for 4yrs and have not had any issues too. That's how someone i know bought a Samsung S9+ for promo price of 99k few weeks back only to find out it's a bit different from the one his friend equally bought in excess of 200k. He started screaming refurbished but i told him in plain terms, your version of S9+ is original but not meant for Nigerian market.

3kay945:
I have bought two phones from Jumia for some peeps. They haven't complain a thing to me. Also, bought my Toyota coolant three days ago.

DM For your direct US used phones

puplin:
I managed to get the product that particular product page on jumia website and it wasn't stated refurbished.

My question is, how did the Josh guy come to the conclusion that the phone is refurbished? Even brand new phones get hot sometimes, so?

Different people asked him to supply the model number with which to confirm claims of it being refurbished on but he hasn't.

I did some digging, this is the phone imei 359226062852817

You know it’s fake when the IMEI no.in IPhone 6 is 15 digits, i think it should be 14. iPhone 7 Plus is 15 digits.

Thank you all for the eye opening comments. That means I got nearly scammed. I ordered for an iPhone from jumia and my wife (she lives in another state) said why don’t you go to an open apple shop &price it first. RELUCTANTLY,(reluctant because I was being lazy&you know it’s sweet ordering online) I went. The difference was well over 50k but thank God i did. But jumia and it’s agent gave me hell. For nearly 2weeks, even after indicating I was not buying again, email, text msgs, phone calls.” We bringing your product” until I had to scream at one one day, then they stopped.

midolian:
Awoof dey run belle

Even the price suppose send signal to you say the phone no be new phone.

75k is far okay for a new iPhone 6 of 2014.