jerryfunky:



My brother they are telling me rubbish...


i copied a chat with their customer care online...

see for yourself below...

Me:
1:27 PM
good day!
Bimpe:
1:27 PM
Thank you for contacting Nairabet live Chat! My name is Bimpe. How may I help you out today?
Me:
1:28 PM
i made a withdrawal request and it was cancelled i have contacted nairabet and they said they will get back to me ....
Me:
1:29 PM
i am yet to get their response
Bimpe:
1:31 PM
I understand how this might be for you.
Bimpe:
1:32 PM
In order to assist you better, kindly state your username and the date of the transaction for better assistance.
Me:
1:33 PM
username:-jero4top
Me:
1:33 PM
date of transaction :-16/07/19
Me:
1:34 PM
game booked at 11:19 am on 16/07/19
Me:
1:34 PM
game played at 19:45 pm
Bimpe:
1:34 PM
Kindly stay online while I run a check on your account.
Bimpe:
1:39 PM
Kindly state the amount used to stake for better assistance.
Me:
N100
Me:
the game was staked at 11:19am on 16/07/19
Me:
and the said game played at 19:49pm on 16/07/19
Bimpe:
1:42 PM
Please note that we were currently experiencing a system downtime on that day.
Bimpe:
1:44 PM
However, please note that the your stake has been credited back to your Nairabet account.
Me:
please note that i earlier stated the time the game was staked, and the time the game in question kicked off..
Bimpe:
1:45 PM
Kindly bear with us.
Me:
why would the stake be credited back??
Me:
its a won game??
Bimpe:
1:49 PM
I understand how this might be for you. Please note that we were currently experiencing a system malfunction on that day.
Me:
you said so..
Me:
please still go back and look u would notice many other games were played and was lost....the system malfunction as u said did not revert back d stake?
Me:
but the won game was cancelled and system malfunctioned immediately...and the stake was returned...
Me:
is that what you mean to tell me
Bimpe:
1:53 PM
Please be informed that your stake was credited back to your Nairabet account on the 17/07/19.
Me:
yes the stake i used to play he game that won N108,000.00 was returned because u are now saying there was system error...please how about the ones that was lost?? why was the stake not returned??
Me:
was the system error only associated to the won game....? how about the lost ones?? that was played almost before and immediately after that particular game that won N108,000.00

Bimpe:
1:56 PM
Kindly note that the Lost bet was updated correctly on the betslip.
Me:
and the won game was not is hat what you are saying

Bimpe:
1:59 PM
I sincerely apologize for the inconveniences faced.
Me:
i think what i need is my winnings not an apology??
Me:
because this is actually portraying a bad image to NAIRABET as a company

Bimpe:
2:03 PM
I understand your concern on the issue raised.
Bimpe:
2:04 PM
Is there anything else I can assist you with today?
Me:
yes
Me:
you have not said anything concern how the winnings will be returned?
Bimpe:
2:07 PM
Feel free to contact us if you need further assistance, we will be delighted to help.
Bimpe:
2:07 PM
Thank you for choosing . have a nice day.
[Agent has left the chat. Thanks for using Live Chat service.]

Darksider131:
Make una drop game

Na only discussion una wan do today

gift01:
Your money is safer in your pocket. Go and flex it

Darksider131:
Igbo man once said ' a dormant money is a no money'


So income is needed

Successimpactld:
all the crumble monster don turn to jerryfunky special adviser

God punish poverty

Messages


You: Withdrawal
Bethia: Thank you for contacting NairaBET live chat, my name is Bethia. How may I help you out today?
You: Hi Bimpe, can you check out this account for me username : dhycon
You: I placed a withdrawal and it was declined
You: twice
Bethia: Kindly stay online while I verify your account.
You: Alright I'm grateful
Bethia: You have every right to be concerned.
Bethia: May I have the username to your account please?
You: username: xxxxxx
Bethia: Kindly stay online while I verify your account.
Bethia: Thank you for staying online.
You: thank you
Bethia: Kindly be informed that a return adjustment is done if as a bet which was initially updated as a won bet, was later canceled.
Bethia: Please note that there was some bets you placed when there was a network glitch on our end and as a result of that some event that has already been played was still stated on the platform.
You: But a friend of mine got paid
Bethia: We understand that this error was from our end, but please note that our terms and condition demands the customer to bring this to our knowledge in case such error occurs.
Bethia: Rule 8 of the Nairabet terms and conditions; https://www./UK/help#action=showHelp&page=TermsAndConditions.htm&title=Terms and Conditions "You agree to inform us of any errors that might have occurred on computations or system malfunction regarding bets that you have placed on your account or in our retail outlets. We reserve the right to declare null and void any bets that might have been placed after such errors."
You: what about my stake that I deposited
You: can I get it back?
Bethia: Please be informed that you will be unable to get your stake back.
You: can you explain the reason I can't my stake back
Bethia: However, you will have to fund your account to pay for the negative balance on your account.
You: why do I have a negative balance
Bethia: Please be informed that you will be unable to get your stake back because you used to place bet
You: yes when a bet is void, STAKE IS RETURNED\
You: But if you can credit other people with low withdrawals then the system is unfair
Bethia: Kindly be informed that when the winnings was given to you for those games you placed you used part of it to place more games and some other which you were trying to withdraw.
Bethia: I understand your inconvenience, however, when all has been calculated that is the amount for your winnings that you used in placing bets.
Bethia: Please be informed that you will have to have to balance the return that was used in placing the bet.
Bethia: Kindly be informed that this is not exceptional to just you but everyone who placed their bets during this glitch.
You: Any way, you are the only one that made sense. The rest just ignore my explanation. One of your rep called MABEL
You: No worries, I wish you the best.

KlNGPlN:
80 more minutes and we go celebraaaaaateeee!!!

KlNGPlN:
Gooal Algeria!

match should finish like already! thank God I didn’t cash out the ticket

KlNGPlN:
Gooal Algeria!

match should finish like already! thank God I didn’t cash out the ticket

KlNGPlN:
Gooal Algeria!

match should finish like already! thank God I didn’t cash out the ticket

KlNGPlN:
Gooal Algeria!

match should finish like already! thank God I didn’t cash out the ticket

KlNGPlN:
Gooal Algeria!

match should finish like already! thank God I didn’t cash out the ticket

KlNGPlN:
80 more minutes and we go celebraaaaaateeee!!!

Hycon:


That's my chat with a nairabet rep.

I was lucky to withdraw 20k. That's at least enough for my stake.
Small withdrawals got credited while big ones made them check your account.

My people when you find an edge on ANY bookie, DO NOT PITY!!!!!!

MILK IT UNTIL GREEN TURN WHITE


Nairabet current a/c balance: N - 9,780

Couponchecker:
Inplay: sen vs alg
under 2.5 @2 odds

Couponchecker:
Lol, i am rooting for under 10.5