Clubkonnect was to me the best thing after slice bread. Initially they were too good to be true. Imagine getting 2gig mtn for as low as #918 and paying NEPA bills with a discount.
My problem with clubkonnect started on the 19th of October 2019. I did a 2 gig data and was never credited bearing in mind that the main reason why I patronise clubkonnect is because of its cheap data prices. I have spent over #500 extra trying to get my money worth of initial data. Every time I call its always straight to answering machine. I have spoken to their customer representative Lola many times and the worst is that she keeps saying the same thing. I will look into it yet at the point of writing this I have not been credited any data. Am so vexed right now. I called mtn customer care to complain about this data as instructed by lola all to no avail because there is no trace of such transaction on my sim card.
Pls and Pls who has experienced this great injustice from clubkonnect kindly share your grievance here and how you overcame!!!

We apologize for the inconveniences caused. Kindly forward your log in number and the transaction ID. Thank you for choosing CLUBKONNECT

Gpdwise:
Clubkonnect was to me the best thing after slice bread. Initially they were too good to be true. Imagine getting 2gig mtn for as low as #918 and paying NEPA bills with a discount.
My problem with clubkonnect started on the 19th of October 2019. I did a 2 gig data and was never credited bearing in mind that the main reason why I patronise clubkonnect is because of its cheap data prices. I have spent over #500 extra trying to get my money worth of initial data. Every time I call its always straight to answering machine. I have spoken to their customer representative Lola many times and the worst is that she keeps saying the same thing. I will look into it yet at the point of writing this I have not been credited any data. Am so vexed right now. I called mtn customer care to complain about this data as instructed by lola all to no avail because there is no trace of such transaction on my sim card.
Pls and Pls who has experienced this great injustice from clubkonnect kindly share your grievance here and how you overcame!!!

clubkonnect:
We apologize for the inconveniences caused. Kindly forward your log in number and the transaction ID. Thank you for choosing CLUBKONNECT

transaction id: 6324559919
below is the prof of my transaction

Thank you for your prompt response. We will run a check on the transaction and get back to you soonest. Thank you for choosing CLUBKONNECT

Gpdwise:


transaction id: 6324559919
below is the prof of my transaction

clubkonnect:
Thank you for your prompt response. We will run a check on the transaction and get back to you soonest. Thank you for choosing CLUBKONNECT

i called ur customer care line and was told to call mtn customer care because the transaction according to her was successful. I called mtn call center and was directed by them to provide the number and time that the Transaction was made.
I called ur customer care line again for abt 8 minutes and I told her that I called MTN customer care and they insisted I give them the number that transfered the data to me and what time was the data transferred. your customer representative refused to give me that information. Pls kindly tell me how do I get my suppose data you claim to have sent when you have refused to give me the information I need to give MTN customer care representative to track it.
I even told her to call MTN customer care herself and request that I get credited since the transaction information is with her and can easily be traced from the line she used in sending me the data. instead she is saying nothing can be done abt it. At whose loss pls.

We ran a check on your transaction and discovered the transaction of 2Gb MTN Data you made on the 19th of October 2019 around 5:32am was successfully delivered to the MTN number. Attached herewith is the evidence of the successful transaction. Thank you for choosing CLUBKONNECT

Gpdwise:

i called ur customer care line and was told to call mtn customer care because the transaction according to her was successful. I called mtn call center and was directed by them to provide the number and time that the Transaction was made.
I called ur customer care line again for abt 8 minutes and I told her that I called MTN customer care and they insisted I give them the number that transfered the data to me and what time was the data transferred. your customer representative refused to give me that information. Pls kindly tell me how do I get my suppose data you claim to have sent when you have refused to give me the information I need to give MTN customer care representative to track it.
I even told her to call MTN customer care herself and request that I get credited since the transaction information is with her and can easily be traced from the line she used in sending me the data. instead she is saying nothing can be done abt it. At whose loss pls.

clubkonnect:
We ran a check on your transaction and discovered the transaction of 2Gb MTN Data you made on the 19th of October 2019 around 5:32am was successfully delivered to the MTN number. Attached herewith is the evidence of the successful transaction. Thank you for choosing CLUBKONNECT

I didn't receive the successful data u claimed to have sent me.
kindly give me the number that sent the data so I can call mtn customer care center to credit the said data.
I paid for something you claim that the data was successfully sent which up till this moment I have not received the data. kindly give me the number that sent the data so I can carry the cross you are suppose to carry by calling mtn customer care to give them the information they need. pls kindly do the needful and rectify this issue. it is a pity that this situation has lingered this long with No solution yet.
now I have the time that the data was sent pls I need the number that sent it??

I don't understand why this issue is taking this long. there is clubkonnect, MTN and me
you claim to send me something and I didn't receive it. can't you call my service provider to find out what happened since the transaction history such as phone number and time the data was sent is yours. Habbah this is not fair.

I have seen the refunds thanks

We apologize for the inconveniences caused. Your wallet has been successfully funded with the #900 that was deducted for the MTN 2gb data subscription you did on the 19th October 2019. Thank you for choosing CLUBKONNECT

Gpdwise:

I didn't receive the successful data u claimed to have sent me.
kindly give me the number that sent the data so I can call mtn customer care center to credit the said data.
I paid for something you claim that the data was successfully sent which up till this moment I have not received the data. kindly give me the number that sent the data so I can carry the cross you are suppose to carry by calling mtn customer care to give them the information they need. pls kindly do the needful and rectify this issue. it is a pity that this situation has lingered this long with No solution yet.
now I have the time that the data was sent pls I need the number that sent it??

I don't understand why this issue is taking this long. there is clubkonnect, MTN and me
you claim to send me something and I didn't receive it. can't you call my service provider to find out what happened since the transaction history such as phone number and time the data was sent is yours. Habbah this is not fair.

Clubkonnect service is one of the worst you will experience. The ladies on the Customer's service desk are rude and keep dropping one's call when ever they manage to pick, they wouldn't even hear you out, and next they will just drop the call. I have called them more than a dozen times, same thing.

Made an ATM payment of ₦2k, was debited and not credited even though my bank reference number and all was there, called them to notify them of it, the rude ladies replied I should contact my bank... I did that.
then I made another payment, this time a bank transfer of ₦3k, still it wasn't credited to my wallet. called them to notify them n the rude ladies Kept dropping my calls knowingly. once I get my money off your system, that will be the end, so I can have my peace of mind. you can carry your system and go... very unbecoming of you guys.

We apologize for any inconveniences caused. Please note that our customer care agents might be on another call with other customers when you called in. Kindly put a call through to us or forward your complaint to our dedicated sms support line 08149659347, you can as well click on CUSTOMER SUPPORT on our website to raise a ticket concerning your complaint/enquiry. Thank you for choosing CLUBKONNECT

Innunique:
Clubkonnect service is one of the worst you will experience. The ladies on the Customer's service desk are rude and keep dropping one's call when ever they manage to pick, they wouldn't even hear you out, and next they will just drop the call. I have called them more than a dozen times, same thing.

Klubconnect,they are scammer because they did the same to me some years back,till now 2019.

made payments since yesterday 3:16 to club connect account but up till now I haven't been funded. the worst is the customer care. please fund or refund my 20000 naira on or before 10 am this morning or I will explore all legal means of retrieving my funds

@clubkonnect

We apologize for the inconvenience, Kindly forward your login number, full name on your bank account and the date of transaction. Thank you for choosing CLUBKONNECT

hary158:
made payments since yesterday 3:16 to club connect account but up till now I haven't been funded. the worst is the customer care. please fund or refund my 20000 naira on or before 10 am this morning or I will explore all legal means of retrieving my funds

@clubkonnect

I deposited #10000 through first Bank on 30th November,2019 to fund my wallet, I sent deposit notification, till now my wallet has not funded,I called customer care,they keep on posing me ,please do something before I take action; MY REGISTER NUMBER 08064432433,,, ALIYU YUSUF BABATUNDE. @clubkonnect

I deposited #10000 through first Bank on the 30th November,2019 to fund my wallet, till now my wallet has not been funded, I called customer care line,they keep on possing me and I can't bear it anymore,please find solution to it before taking action : REGISTER NUMBER 08064432433,,,,ALIYU YUSUF BABATUNDE. @ clubkonnect

Your wallet has been funded. Thank you for choosing CLUBKONNECT

Gmtelecom:
I deposited #10000 through first Bank on the 30th November,2019 to fund my wallet, till now my wallet has not been funded, I called customer care line,they keep on possing me and I can't bear it anymore,please find solution to it before taking action : REGISTER NUMBER 08064432433,,,,ALIYU YUSUF BABATUNDE. @ clubkonnect

Good morning, i subscribed to this gotv iuc number 4613373797 Etuk Simon by name on gotv plus on 06/12/2019 and i made the payment of N1900 through a platform called clubkonnect and the customer could not view the picture the day i made the payment but this morning the customer complained all the channel was scrambled and i called gotv customer care line they told me they didnt received the payment here is the proof of the payment below. And my ID is 08064083625
Pls i have sent u mail thru my email no response and ive tried all my effort to reach the clubkonnect thru there line no way kindly help me pay the money to gotv so that the customer can view picture

The attached shows that the transaction was successful to the decoder on the 7th December 2019.
Thank you for choosing CLUBKONNECT.

Bentaiwo74:
Good morning, i subscribed to this gotv iuc number 4613373797 Etuk Simon by name on gotv plus on 06/12/2019 and i made the payment of N1900 through a platform called clubkonnect and the customer could not view the picture the day i made the payment but this morning the customer complained all the channel was scrambled and i called gotv customer care line they told me they didnt received the payment here is the proof of the payment below. And my ID is 08064083625
Pls i have sent u mail thru my email no response and ive tried all my effort to reach the clubkonnect thru there line no way kindly help me pay the money to gotv so that the customer can view picture

[I made cable subscription since two days in your platform (2019264111) yesterday as well( 7017669763) gotv plus but up till now no payment has been made on them. This has caused me great inconveniences. Kindly act on these as a matter of urgency.

@clubkonnect

We apologize for the inconveniences caused. Kindly provide your login number. Thank you for choosing CLUBKONNECT

hary158:
[I made cable subscription since two days in your platform (2019264111) yesterday as well( 7017669763) gotv plus but up till now no payment has been made on them. This has caused me great inconveniences. Kindly act on these as a matter of urgency.

@clubkonnect

clubkonnect:
We apologize for the inconveniences caused. Kindly provide your login number. Thank you for choosing CLUBKONNECT

The amount you guys charged for cable TV are different is higher than what you put on the web

Our cable TV prices as displayed on our website is exactly what we charge our subscribers. Thank you for choosing CLUBKONNECT

OgundeleT:

The amount you guys charged for cable TV are different is higher than what you put on the web

clubkonnect:
Our cable TV prices as displayed on our website is exactly what we charge our subscribers. Thank you for choosing CLUBKONNECT

No. You showed N886.50K for startime Nova bouquet on your web and charged N913.00k

This transaction you made was back in October. we had application downtime then and this has been resolved now. Kindly check your balance before and after the said transaction you will discover that we actually charge you N886.50K for the transaction.

OgundeleT:

No. You showed N886.50K for startime Nova bouquet on your web and charged N913.00k

.

.

You were actually charged N886.50K for the startime Nova bouquet you did back in October. We had application downtime during the period you made the transaction but that has long been resolved. Thank you for choosing CLUBKONNECT

OgundeleT:

No. You showed N886.50K for startime Nova bouquet on your web and charged N913.00k

Is there any alternative to klubconnect?

henryutd:
Is there any alternative to klubconnect?

Is it data that you can't subscribe directly with your service provider or cable that you can't subscribe through bank mobile app or credit recharge bank mobile app or ATM.

The time you people are using to call him out can be used for something useful.

henryutd:
Is there any alternative to klubconnect?

come and join paygold.ng I will personally make sure you will not have any issue, if any it will be resolved in 2 minutes

www.nairaland.com/attachments/12807034_appads2_jpeg0ad5a20d8ea9e92dd9988967b7f66ff1