jboixxx:

He's right

nani667:



Alright, will wait...


Meanwhile, where will the refund go ❓

Back to my Bank Account ❔or it will enter Ali Pocket

jboixxx:

2-3weeks to get a refund? Have you checked your acct?

Sonwa:

Yea I have been checking me account everyday and no refund yet.

jboixxx:

Maybe it's still being processed... Don't count weekend days with the processing days. You'll surely get your refund.

Kamaye:
from your tracking number, the shipping company is Yanwen economic airmail, usually they deliver in 2 or 3 weeks, but their shipping is mostly not track able but I don't know if it is possible to contact a shipping company about your order, if there is any problem you can contact your seller.

HisExcellence:
Also check this, what does it mean? It being rejected by Air.

HisExcellence:
Beautiful Morning to you all, please I ordered 10 goods from AliExpress. Out of the 10 products, 6 of it was shipped to my Default Address why the remaining 4 was shipped to another address. My concern now is how can I locate the other 4?

The 1st address is my default address while the second is the address they shipped other 4 to.

jboixxx:

Are the other 4s not shipped to your address? Login to your account on PC and check the tracking information. If the address is alien to you, contact the seller; proly assigned you a wrong tracking number. Last option is to open dispute immediately but chat the seller up first.

All the best

HisExcellence:



Normally am the one that put the address there before cos I have an issue but I have changed it like two weeks before I place an order but out of my 10 orders, 6 of it was shipped to my current account but the other one was shipped to my formal address.

For the address issue, I mistakenly used my sister ATM card which I thought they will asked for OTP before completing the transaction cos that's my first time on AliExpress. But they don't and they debit my sister, I was so scared that I have to cancel the order immediately and they refunded the money but in order not to let my sister know that am the one that used her card Incase she went to her bank, I decided to changed the address, name and phone number to Ikeja but now I have changed the address two weeks to my order, but that's the address they send 4 of my goods to. Is there solution to it?

nani667:
Refund received ✔️

jboixxx:

If they've not been shipped, contact the seller(s) if he can accept a change of address (most don't that).
2) cancel the order and place anew if still bn processed
3) Leave it and go pickup when called (provided the address/phone number is valid

HisExcellence:



All have been shipped but the issue is that I don't know where exactly they will shipped it to at Ikeja.

jboixxx:

Are the other 4s not shipped to your address? Login to your account on PC and check the tracking information. If the address is alien to you, contact the seller; proly assigned you a wrong tracking number. Last option is to open dispute immediately but chat the seller up first.

All the best

ihustlehard:
i bought phone ($68.9) from aliexpresz its up to 51 days,my phone has not come despite being shipped via aliexpress standard shipping ,that normally takes around 2 weeks to arrive, tracked it ; telling me left destination country since last two months,, i dont know if any plane jumped into atlantic acean ,because the flight never arrived Nigeria,, when tracked,,
,i want to open a dispute for refund before the 60 days buyer protection,,
i don tire

lx3as:


Thanks so much; just saw a message in my mail that item is in local post office. I used Enugu PO code; what surprised me was that I ordered about eleven days ago on AliExpress for the first time.

TomorrowToday:


Hello, I also stay in Enugu and I plan to get some items from Aliexpress soon. It will be my first time shopping with them.

Pls what is the post code you used?

I contacted NIPOST on Facebook and they sent me this postcode (400102) based on my Garden/Ọkpara Avenue address I sent them when they asked for my address.

Pls is it the same postcode you used?
Did they call you to come pick your item/s when it arrived?
Did you pay at the NIPOST office? I asked them about payment and they said this "It depends on the weight of the item. It ranges from 100-500 naira."

lx3as:


Yes, it is the same code and text message is sent when your package arrived.
Most time I paid 200 when I got my package from Ogui Post Office (that's where you'll collect your package not Okpara Ave. PO) but the last time I didn't pay for the Satfinder I bought on AliExpress, although they took my item to 9th mile Post Office.

TomorrowToday:
Hi all, thanks OP, your thread has been quite helpful to me and I must commend the insightful responses you give to all those who laid bare their problems here.

Pls I hv a few questions to ask in preparation of making my first Aliexpress order.

Does Fidelity Bank MasterCard work on Aliexpress. Does anyone here use his or hers on the site?

Which is the best bank to pay for items on Aliexpress with?

Do you guys encourage someone using free shipping option? Assuming I use it, are there chances the item/s won't get to me or are free shipped items given attention as much as the paid shipping ones.

IDeadshotz:

I don't know about Fidelity Bank but I use GTB Debit MasterCard and I've never had issues with payment except once and I was refunded back without even doing anything within 24hrs so yeah I think any MasterCard from Nigeria should run it fine
And your second question TBH theres no trick to it, it's just luck cause I ordered for some items 2 were free shipping and one was paid as I am speaking to you now the free shipping has landed but the one I paid for is no where to be found still in transit so it's just luck you might get free shipping faster than even paid sometimes takes 2 weeks sometimes takes 3 weeks to a month but just always know you have to be patient when ordering from AliExpress

TomorrowToday:


Thanks for your prompt and detailed response Boss. You guys are pretty amazing, but please I still have a few more questions o....

Am unable to see where I am to fund my Aliexpress pocket or wallet. Am not sure what the particular name is. I read it is better to fund this Aliexpress payment system first then use the funds in it to pay for items. So that incase of any issue I can be easily refunded.

Where can I find this please

ihustlehard:
i bought phone ($68.9) from aliexpresz its up to 51 days ,my phone has not come despite being shipped via aliexpress standard shipping ,that normally takes around 2 weeks to arrive, tracked it ; telling me left destination country since last two months,, i dont know if any plane jumped into atlantic acean ,because the flight never arrived Nigeria,, when tracked,,
,i want to open a dispute for refund before the 60 days buyer protection,,
i don tire

IMAliyu:

I have a similar problem.
The tracking only shows "Departed country of origin" and has not been updated for sometime now.
I contacted Nipost customer care via email and it turns out it arrived in Lagos a week ago, but still not shipped to my state yet.

IDeadshotz:

Do you use the Android App or Webpage I mostly use the Android app and the pocket can be found when you click on coupons I believe but personally I've never used AliExpress Pocket as it holds your money and you can only spend it on AliExpress but it's true that it's fast for refund but in terms of purchase directly using your card and Pocket is almost same stuff but if you wanna use your pocket it's also nice and more reliable

TomorrowToday:
I have mostly been using the website. I switched to the app and saw it under account ➡wallet