Ok

FCMB is the most useless bank anyone can think of using. They can frustrate someone's life...

@OP, I suggest you do the follow;

1. Google search the name of the FCMB CEO
2. use rocketreach to search for his official email.
3. Send a new complaint email on the mail trail you have with bank currently
4. Copy the following in the above email, CBN complaints, FCMB CEO and Consumer Protection Agency.
5. Finally, move your DOM account to Standard Chartered after this is resolved.

Thank me later.

It's so funny whenever I see Nigerians trying to blame the government and Politicians for the country's failures.

Every institution, Everything and everyone in Nigeria is just as corrupt and rotten.

Fcmb is the most reliable for international transfer you even confirmed they always pay you
You should know cbn rules have change you must have domiciliary Acct to receive your money in dollars
You know the right thing to do you coming to public to disgrace yourself openly

U dey get $2000+ every month and u nor get cece presently. Ur matter weak me.

Put up a post on Twitter and call FCMB out!!!

FCMBIssues:
Good Day Nairalanders,

I’m a Blogger and Google Publisher. I’m here to Report my Issue with FCMB Bank.

On The 21st of this Month (December 2020), A Payment was sent to me by Google Ireland Limited just as they do every month Since this Year Started. The Payment was sent into my FCMB Bank- same Bank I’ve been using to receive all my Advert Payment From Google and Other Companies, but this time Around FCMB is refusing to Credit my Funds which was sent in by Google and I want to use this medium to WARN People about Transacting with FCMB Bank (Mostly International Money Transactions).

My Story goes as thus:
On The 21st of This Month Google Sent $2,685.38 USD to my FCMB Bank Account (The Same which they have been sending to every month and I’ve been getting credit – without issues).![/b]

Give me 10% so I can support you against FCMB

adelnehis:
The new CBN rule doesn't allow international transfers anymore

Oga, are you sleep typing?

FCMBIssues:
Good Day Nairalanders,

I’m a Blogger and Google Publisher. I’m here to Report my Issue with FCMB Bank.

On The 21st of this Month (December 2020), A Payment was sent to me by Google Ireland Limited just as they do every month Since this Year Started. The Payment was sent into my FCMB Bank- same Bank I’ve been using to receive all my Advert Payment From Google and Other Companies, but this time Around FCMB is refusing to Credit my Funds which was sent in by Google and I want to use this medium to WARN People about Transacting with FCMB Bank (Mostly International Money Transactions).

My Story goes as thus:
On The 21st of This Month Google Sent $2,685.38 USD to my FCMB Bank Account (The Same which they have been sending to every month and I’ve been getting credit – without issues).

22nd of December: I called FCMB Headquarters via this Phone Number: 012798800 and informed them about the incoming WIRE Transfer from Google Ireland; I mailed the Payment Receipt send to me by Google to them (via: customerservice@fcmb.com) and FCMB Bank’s Customer Service Rep who Picked up my Call and Logged my Transaction responded to me as thus: “I have Logged your Incoming Transaction, Be rest assured that FCMB will credit you once we confirm we have the corresponding Inflow…. Please, expect an update within the Next 24 Hours – You should receive it immediately we confirm we have the Funds in question”. That has been the response they always give me whenever I call in to inform them about an incoming USD Inflow every month and I get my credit before the end of Working day on that day or early 23rd which is the next Day….. This time Around I didn’t get it even on 23rd December.

23rd December: On This day, I called back FCMB Headquarters and the Customer Care Representative that spoke with me confirmed the Inflow and made me understand that he can see the Inflow pending and FCMB Bank is in receipt of the Funds and the only thing remaining is to credit my account, I asked him “Why is this taking Long? Since FCMB is in receipt of my Fund, Credit my account because I need my Money!”, The Customer Service Rep went ahead to let me know that “From what I can see here, This Current Inflow is bigger than what you usually get from Google in the Past Months, we are looking into it – why is it so?” I replied as thus: “It’s not a Fixed Payment, it might go up or even be lesser depending on so many factors, but the Payment for this Month is bigger”, The Customer Service Rep went ahead to end the conversation by telling me this “Please, I have done a follow up on this issue to confirm why You’ve not been credited this amount which I can see from my end. Please, give us 24 Hours; you should be credited on or even before the 24 hours elapses”. After everything, I was expecting my credit as he promised But I saw nothing and I didn’t get any Credit after 24 Hours.

24th December: On This Day I called FCMB Headquarters again to complain on why they have not credited me my Inflow despite conforming they are in receipt of my Inflow, the Customer service Rep that Picked up my call told me this “We are in receipt of the Fund but the appropriate team noted that Your Name was not written in Full by the sender, Please inform REMITA to write your name in Full” I was dumbfounded because that was not my first time of receiving payment from the same Company Google Ireland Limited, and IF it was a Wrong Account or mistaken transaction, They wouldn’t see the inflow, neither will the transaction bear my account number and I explained it to the rep to check my previous inflows from the same company and see that’s how all the inflows has been and I have always been credited without such issues, I made her to understand that I need my money credited fast because I need to use it for my Christmas Celebration. I also made her know that it’s a Wire Transfer which has been coming in monthly like that and I’ve been getting my credit and I don’t have any transaction or history with Remita to start up a conversation with them… The Customer Rep informed me that I would be credited before the day runs out as she has done a Follow up on my Issue…. Uptill Today I have not received my Payment… I Was Home all day Yesterday being Christmas and uptill Now I’ve been and I’m Still feeling Bad because I have #0 With me and FCMB is holding my funds with Flimsy excuses. That Made me Not To Celebrate my Christmas- FCMB BANK is WITHOLDING MY HARD EARNED MONEY.

I decided to send a tweet to their Twitter Handle so as to make a further report in regards to the issue, and on getting to their Most Recent Post (as at 24th December 2020) I noticed a tweet by another Blogger who complained about FCMB Holding his Payment which was sent to him by Google Too (Screenshot Attached to this Post)… There and then I noticed I was not alone on this and it looks like FCMB is trying to play a Fast one on Bloggers. I sent out a tweet to their Official handle but got no reply even till this moment.

I have been getting my Credit into my FCMB Bank Account every month until this December and some FCMB Customer Reps have handled my Google Transactions in the Past and here are their Details for further confirmation:

Rep 1: Ayomide Omole
E-mail: ayomide.omole@fcmb.com

Rep 2: Mariam Okubena
E-mail: mariam.okubena@fcmb.com

Current Inflow Transaction Request ID (Assigned to me for this transaction by FCMB Via Mail): RE-1962584
Transaction Amount: $2,685.38
Date Sent: 21st December 2020
Payment Method: Wire Transfer

FCMB BANK plc, please Credit me My Google Inflow!

Don't be quick to condem FCMB. You issue will be properly be sort out and your account get credited during working days, this is when the main unit that will credit your account will be on desk, not the customer service.

My mates are cashing out big time, but my blog dey shalaye

FCMBIssues:
Good Day Nairalanders,

I’m a Blogger and Google Publisher. I’m here to Report my Issue with FCMB Bank.

On The 21st of this Month (December 2020), A Payment was sent to me by Google Ireland Limited just as they do every month Since this Year Started. The Payment was sent into my FCMB Bank- same Bank I’ve been using to receive all my Advert Payment From Google and Other Companies, but this time Around FCMB is refusing to Credit my Funds which was sent in by Google and I want to use this medium to WARN People about Transacting with FCMB Bank (Mostly International Money Transactions).

My Story goes as thus:
On The 21st of This Month Google Sent $2,685.38 USD to my FCMB Bank Account (The Same which they have been sending to every month and I’ve been getting credit – without issues).

22nd of December: I called FCMB Headquarters via this Phone Number: 012798800 and informed them about the incoming WIRE Transfer from Google Ireland; I mailed the Payment Receipt send to me by Google to them (via: customerservice@fcmb.com) and FCMB Bank’s Customer Service Rep who Picked up my Call and Logged my Transaction responded to me as thus: “I have Logged your Incoming Transaction, Be rest assured that FCMB will credit you once we confirm we have the corresponding Inflow…. Please, expect an update within the Next 24 Hours – You should receive it immediately we confirm we have the Funds in question”. That has been the response they always give me whenever I call in to inform them about an incoming USD Inflow every month and I get my credit before the end of Working day on that day or early 23rd which is the next Day….. This time Around I didn’t get it even on 23rd December.

23rd December: On This day, I called back FCMB Headquarters and the Customer Care Representative that spoke with me confirmed the Inflow and made me understand that he can see the Inflow pending and FCMB Bank is in receipt of the Funds and the only thing remaining is to credit my account, I asked him “Why is this taking Long? Since FCMB is in receipt of my Fund, Credit my account because I need my Money!”, The Customer Service Rep went ahead to let me know that “From what I can see here, This Current Inflow is bigger than what you usually get from Google in the Past Months, we are looking into it – why is it so?” I replied as thus: “It’s not a Fixed Payment, it might go up or even be lesser depending on so many factors, but the Payment for this Month is bigger”, The Customer Service Rep went ahead to end the conversation by telling me this “Please, I have done a follow up on this issue to confirm why You’ve not been credited this amount which I can see from my end. Please, give us 24 Hours; you should be credited on or even before the 24 hours elapses”. After everything, I was expecting my credit as he promised But I saw nothing and I didn’t get any Credit after 24 Hours.

24th December: On This Day I called FCMB Headquarters again to complain on why they have not credited me my Inflow despite conforming they are in receipt of my Inflow, the Customer service Rep that Picked up my call told me this “We are in receipt of the Fund but the appropriate team noted that Your Name was not written in Full by the sender, Please inform REMITA to write your name in Full” I was dumbfounded because that was not my first time of receiving payment from the same Company Google Ireland Limited, and IF it was a Wrong Account or mistaken transaction, They wouldn’t see the inflow, neither will the transaction bear my account number and I explained it to the rep to check my previous inflows from the same company and see that’s how all the inflows has been and I have always been credited without such issues, I made her to understand that I need my money credited fast because I need to use it for my Christmas Celebration. I also made her know that it’s a Wire Transfer which has been coming in monthly like that and I’ve been getting my credit and I don’t have any transaction or history with Remita to start up a conversation with them… The Customer Rep informed me that I would be credited before the day runs out as she has done a Follow up on my Issue…. Uptill Today I have not received my Payment… I Was Home all day Yesterday being Christmas and uptill Now I’ve been and I’m Still feeling Bad because I have #0 With me and FCMB is holding my funds with Flimsy excuses. That Made me Not To Celebrate my Christmas- FCMB BANK is WITHOLDING MY HARD EARNED MONEY.

I decided to send a tweet to their Twitter Handle so as to make a further report in regards to the issue, and on getting to their Most Recent Post (as at 24th December 2020) I noticed a tweet by another Blogger who complained about FCMB Holding his Payment which was sent to him by Google Too (Screenshot Attached to this Post)… There and then I noticed I was not alone on this and it looks like FCMB is trying to play a Fast one on Bloggers. I sent out a tweet to their Official handle but got no reply even till this moment.

I have been getting my Credit into my FCMB Bank Account every month until this December and some FCMB Customer Reps have handled my Google Transactions in the Past and here are their Details for further confirmation:

Rep 1: Ayomide Omole
E-mail: ayomide.omole@fcmb.com

Rep 2: Mariam Okubena
E-mail: mariam.okubena@fcmb.com

Current Inflow Transaction Request ID (Assigned to me for this transaction by FCMB Via Mail): RE-1962584
Transaction Amount: $2,685.38
Date Sent: 21st December 2020
Payment Method: Wire Transfer

FCMB BANK plc, please Credit me My Google Inflow!

its not fcmb's fault, I use Gt bank, I think its CBN fault

I'm guessing this has something to do with the new CBN dollar policy but they only stalling to clarify the issue to you -- As they also want your monthly dollars.

Open a domicillary account to receive dollar inflow. And as regards this issue, escalate involving CBN, Get Twitter influencers to reweet your plight. You would get a call.

Bloggers, they have this feeling that they can bring anyone down through social media. Do the right thing and get your fund.
FCMB has the best customer service in the industry.

The country called NIGERIA seems to be moving in a southward direction.May 2023 come faster than ever,let see if the wanton damage done to the society can be mended.

FCMBIssues:
Good Day Nairalanders,

I’m a Blogger and Google Publisher. I’m here to Report my Issue with FCMB Bank.

On The 21st of this Month (December 2020), A Payment was sent to me by Google Ireland Limited just as they do every month Since this Year Started. The Payment was sent into my FCMB Bank- same Bank I’ve been using to receive all my Advert Payment From Google and Other Companies, but this time Around FCMB is refusing to Credit my Funds which was sent in by Google and I want to use this medium to WARN People about Transacting with FCMB Bank (Mostly International Money Transactions).

My Story goes as thus:
On The 21st of This Month Google Sent $2,685.38 USD to my FCMB Bank Account (The Same which they have been sending to every month and I’ve been getting credit – without issues).

22nd of December: I called FCMB Headquarters via this Phone Number: 012798800 and informed them about the incoming WIRE Transfer from Google Ireland; I mailed the Payment Receipt send to me by Google to them (via: customerservice@fcmb.com) and FCMB Bank’s Customer Service Rep who Picked up my Call and Logged my Transaction responded to me as thus: “I have Logged your Incoming Transaction, Be rest assured that FCMB will credit you once we confirm we have the corresponding Inflow…. Please, expect an update within the Next 24 Hours – You should receive it immediately we confirm we have the Funds in question”. That has been the response they always give me whenever I call in to inform them about an incoming USD Inflow every month and I get my credit before the end of Working day on that day or early 23rd which is the next Day….. This time Around I didn’t get it even on 23rd December.

23rd December: On This day, I called back FCMB Headquarters and the Customer Care Representative that spoke with me confirmed the Inflow and made me understand that he can see the Inflow pending and FCMB Bank is in receipt of the Funds and the only thing remaining is to credit my account, I asked him “Why is this taking Long? Since FCMB is in receipt of my Fund, Credit my account because I need my Money!”, The Customer Service Rep went ahead to let me know that “From what I can see here, This Current Inflow is bigger than what you usually get from Google in the Past Months, we are looking into it – why is it so?” I replied as thus: “It’s not a Fixed Payment, it might go up or even be lesser depending on so many factors, but the Payment for this Month is bigger”, The Customer Service Rep went ahead to end the conversation by telling me this “Please, I have done a follow up on this issue to confirm why You’ve not been credited this amount which I can see from my end. Please, give us 24 Hours; you should be credited on or even before the 24 hours elapses”. After everything, I was expecting my credit as he promised But I saw nothing and I didn’t get any Credit after 24 Hours.

24th December: On This Day I called FCMB Headquarters again to complain on why they have not credited me my Inflow despite conforming they are in receipt of my Inflow, the Customer service Rep that Picked up my call told me this “We are in receipt of the Fund but the appropriate team noted that Your Name was not written in Full by the sender, Please inform REMITA to write your name in Full” I was dumbfounded because that was not my first time of receiving payment from the same Company Google Ireland Limited, and IF it was a Wrong Account or mistaken transaction, They wouldn’t see the inflow, neither will the transaction bear my account number and I explained it to the rep to check my previous inflows from the same company and see that’s how all the inflows has been and I have always been credited without such issues, I made her to understand that I need my money credited fast because I need to use it for my Christmas Celebration. I also made her know that it’s a Wire Transfer which has been coming in monthly like that and I’ve been getting my credit and I don’t have any transaction or history with Remita to start up a conversation with them… The Customer Rep informed me that I would be credited before the day runs out as she has done a Follow up on my Issue…. Uptill Today I have not received my Payment… I Was Home all day Yesterday being Christmas and uptill Now I’ve been and I’m Still feeling Bad because I have #0 With me and FCMB is holding my funds with Flimsy excuses. That Made me Not To Celebrate my Christmas- FCMB BANK is WITHOLDING MY HARD EARNED MONEY.

I decided to send a tweet to their Twitter Handle so as to make a further report in regards to the issue, and on getting to their Most Recent Post (as at 24th December 2020) I noticed a tweet by another Blogger who complained about FCMB Holding his Payment which was sent to him by Google Too (Screenshot Attached to this Post)… There and then I noticed I was not alone on this and it looks like FCMB is trying to play a Fast one on Bloggers. I sent out a tweet to their Official handle but got no reply even till this moment.

I have been getting my Credit into my FCMB Bank Account every month until this December and some FCMB Customer Reps have handled my Google Transactions in the Past and here are their Details for further confirmation:

Rep 1: Ayomide Omole
E-mail: ayomide.omole@fcmb.com

Rep 2: Mariam Okubena
E-mail: mariam.okubena@fcmb.com

Current Inflow Transaction Request ID (Assigned to me for this transaction by FCMB Via Mail): RE-1962584
Transaction Amount: $2,685.38
Date Sent: 21st December 2020
Payment Method: Wire Transfer

FCMB BANK plc, please Credit me My Google Inflow!

I pity your condition, it's well anyway. That's Niger for you. Fail Nation. Anyway
I can send you a token if you don't mind, it's not much o.

adelnehis:
The new CBN rule doesn't allow international transfers anymore

who told you that? Pls stop mis informing the public and the op concerned. ...am a blogger as well as a Google publisher....mine was sent to Polaris bank and I have been credited and the funds drop into my account.it's even bigger than what the op receive so what are you saying!
if not for the extended holidays, I would have pick It up on Thursday or Monday. ...but by Tuesday, my New year celebrations is set.

it has to do with the respective banks involve who may still wish to trade with the inflow before dropping them in the owner's account.I think CBN should sanction them.

IFSHR:
Sorry for your ordeal

FCMB has always being a cheaty bank.

But out of curiosity, you said you receive such payment every month and at December you are left with zero naira. Is your expenses monthly 2k dollars ni

How is the last question your business?

Na wa oo, even my darling access is not left out

FCMB don't respond to complaints made vide Twitter. The best you can get is we will get to you check your dm on how we can help you. Which will never be followed up.

Please I humbly present myself for a full lecture on how to make money using the Google Adsense. I reside in Lagos Ikeja.Will be very gratefull if any can offer a help. Thanks

Fcmb don hire hushpuppi wey dey hijack wire wire

Next time, use GTB for international transactions.

Oga, wetin you de do wey google de pay you. I wan join o

post=97434945:

You said you have been doing this every month since the beginning of this year and this same bank has been giving you your money with no issues or hassles.
And this December transaction will be the first time you will be having an issue with your bank.
Because this is Christmas time and you need the money, we feel your pain and concern.
This money came in on the 21st of December, some 4 days ago.

What will are going to advise you to do is just to be PATIENT for the next 2 working days or less, you will definitely get your money.
It is obvious you typed this through emotions and not getting your hard earned money to use it for what you wanna do at the time it is urgently needed.
A good bank may compensate you (tho they told you about some irregularities about names or higher amounts), but please be PATIENT till Monday or Tuesday and you will most def get your hard earned money in your account.
We don't think it is as serious as you are going about it.
It's not even up to 5 days or one week!
We are not supporting them, (Your money is your money) but this is end of the year that some check and balances is going on in all the banks all over the world, the most busiest time of the year for them!
If they don't pay you by next week, then we can help you here to take up the matter in a legal and peaceful manner.
But we understand when you said you have #0 with you right now. (And for the people asking you what have you been doing with the millions you have been earning from the beginning of the year, tell them it is none of their business!)
That can be painful to be with #0 (sic), especially when you have people looking up to you.
PATIENCE IS BAE, as it is a virtue!
You will get your money ASAP!
Our Kobo!

We Rise!!

.


OP read this


.

EngtTemmy:
Have you tried using Kuda bank

So of all de banks,na kuda?

Just say u be kuda agent

FCMBIssues:
Good Day Nairalanders,

I’m a Blogger and Google Publisher. I’m here to Report my Issue with FCMB Bank.

On The 21st of this Month (December 2020), A Payment was sent to me by Google Ireland Limited just as they do every month Since this Year Started. The Payment was sent into my FCMB Bank- same Bank I’ve been using to receive all my Advert Payment From Google and Other Companies, but this time Around FCMB is refusing to Credit my Funds which was sent in by Google and I want to use this medium to WARN People about Transacting with FCMB Bank (Mostly International Money Transactions).

My Story goes as thus:
On The 21st of This Month Google Sent $2,685.38 USD to my FCMB Bank Account (The Same which they have been sending to every month and I’ve been getting credit – without issues).

22nd of December: I called FCMB Headquarters via this Phone Number: 012798800 and informed them about the incoming WIRE Transfer from Google Ireland; I mailed the Payment Receipt send to me by Google to them (via: customerservice@fcmb.com) and FCMB Bank’s Customer Service Rep who Picked up my Call and Logged my Transaction responded to me as thus: “I have Logged your Incoming Transaction, Be rest assured that FCMB will credit you once we confirm we have the corresponding Inflow…. Please, expect an update within the Next 24 Hours – You should receive it immediately we confirm we have the Funds in question”. That has been the response they always give me whenever I call in to inform them about an incoming USD Inflow every month and I get my credit before the end of Working day on that day or early 23rd which is the next Day….. This time Around I didn’t get it even on 23rd December.

23rd December: On This day, I called back FCMB Headquarters and the Customer Care Representative that spoke with me confirmed the Inflow and made me understand that he can see the Inflow pending and FCMB Bank is in receipt of the Funds and the only thing remaining is to credit my account, I asked him “Why is this taking Long? Since FCMB is in receipt of my Fund, Credit my account because I need my Money!”, The Customer Service Rep went ahead to let me know that “From what I can see here, This Current Inflow is bigger than what you usually get from Google in the Past Months, we are looking into it – why is it so?” I replied as thus: “It’s not a Fixed Payment, it might go up or even be lesser depending on so many factors, but the Payment for this Month is bigger”, The Customer Service Rep went ahead to end the conversation by telling me this “Please, I have done a follow up on this issue to confirm why You’ve not been credited this amount which I can see from my end. Please, give us 24 Hours; you should be credited on or even before the 24 hours elapses”. After everything, I was expecting my credit as he promised But I saw nothing and I didn’t get any Credit after 24 Hours.

24th December: On This Day I called FCMB Headquarters again to complain on why they have not credited me my Inflow despite conforming they are in receipt of my Inflow, the Customer service Rep that Picked up my call told me this “We are in receipt of the Fund but the appropriate team noted that Your Name was not written in Full by the sender, Please inform REMITA to write your name in Full” I was dumbfounded because that was not my first time of receiving payment from the same Company Google Ireland Limited, and IF it was a Wrong Account or mistaken transaction, They wouldn’t see the inflow, neither will the transaction bear my account number and I explained it to the rep to check my previous inflows from the same company and see that’s how all the inflows has been and I have always been credited without such issues, I made her to understand that I need my money credited fast because I need to use it for my Christmas Celebration. I also made her know that it’s a Wire Transfer which has been coming in monthly like that and I’ve been getting my credit and I don’t have any transaction or history with Remita to start up a conversation with them… The Customer Rep informed me that I would be credited before the day runs out as she has done a Follow up on my Issue…. Uptill Today I have not received my Payment… I Was Home all day Yesterday being Christmas and uptill Now I’ve been and I’m Still feeling Bad because I have #0 With me and FCMB is holding my funds with Flimsy excuses. That Made me Not To Celebrate my Christmas- FCMB BANK is WITHOLDING MY HARD EARNED MONEY.

I decided to send a tweet to their Twitter Handle so as to make a further report in regards to the issue, and on getting to their Most Recent Post (as at 24th December 2020) I noticed a tweet by another Blogger who complained about FCMB Holding his Payment which was sent to him by Google Too (Screenshot Attached to this Post)… There and then I noticed I was not alone on this and it looks like FCMB is trying to play a Fast one on Bloggers. I sent out a tweet to their Official handle but got no reply even till this moment.

I have been getting my Credit into my FCMB Bank Account every month until this December and some FCMB Customer Reps have handled my Google Transactions in the Past and here are their Details for further confirmation:

Rep 1: Ayomide Omole
E-mail: ayomide.omole@fcmb.com

Rep 2: Mariam Okubena
E-mail: mariam.okubena@fcmb.com

Current Inflow Transaction Request ID (Assigned to me for this transaction by FCMB Via Mail): RE-1962584
Transaction Amount: $2,685.38
Date Sent: 21st December 2020
Payment Method: Wire Transfer

FCMB BANK plc, please Credit me My Google Inflow!

kpele! are u just finding out
.its my bank n they are thiefs.

FCMBIssues:
Good Day Nairalanders,

I’m a Blogger and Google Publisher. I’m here to Report my Issue with FCMB Bank.

On The 21st of this Month (December 2020), A Payment was sent to me by Google Ireland Limited just as they do every month Since this Year Started. The Payment was sent into my FCMB Bank- same Bank I’ve been using to receive all my Advert Payment From Google and Other Companies, but this time Around FCMB is refusing to Credit my Funds which was sent in by Google and I want to use this medium to WARN People about Transacting with FCMB Bank (Mostly International Money Transactions).

My Story goes as thus:
On The 21st of This Month Google Sent $2,685.38 USD to my FCMB Bank Account (The Same which they have been sending to every month and I’ve been getting credit – without issues).

22nd of December: I called FCMB Headquarters via this Phone Number: 012798800 and informed them about the incoming WIRE Transfer from Google Ireland; I mailed the Payment Receipt send to me by Google to them (via: customerservice@fcmb.com) and FCMB Bank’s Customer Service Rep who Picked up my Call and Logged my Transaction responded to me as thus: “I have Logged your Incoming Transaction, Be rest assured that FCMB will credit you once we confirm we have the corresponding Inflow…. Please, expect an update within the Next 24 Hours – You should receive it immediately we confirm we have the Funds in question”. That has been the response they always give me whenever I call in to inform them about an incoming USD Inflow every month and I get my credit before the end of Working day on that day or early 23rd which is the next Day….. This time Around I didn’t get it even on 23rd December.

23rd December: On This day, I called back FCMB Headquarters and the Customer Care Representative that spoke with me confirmed the Inflow and made me understand that he can see the Inflow pending and FCMB Bank is in receipt of the Funds and the only thing remaining is to credit my account, I asked him “Why is this taking Long? Since FCMB is in receipt of my Fund, Credit my account because I need my Money!”, The Customer Service Rep went ahead to let me know that “From what I can see here, This Current Inflow is bigger than what you usually get from Google in the Past Months, we are looking into it – why is it so?” I replied as thus: “It’s not a Fixed Payment, it might go up or even be lesser depending on so many factors, but the Payment for this Month is bigger”, The Customer Service Rep went ahead to end the conversation by telling me this “Please, I have done a follow up on this issue to confirm why You’ve not been credited this amount which I can see from my end. Please, give us 24 Hours; you should be credited on or even before the 24 hours elapses”. After everything, I was expecting my credit as he promised But I saw nothing and I didn’t get any Credit after 24 Hours.

24th December: On This Day I called FCMB Headquarters again to complain on why they have not credited me my Inflow despite conforming they are in receipt of my Inflow, the Customer service Rep that Picked up my call told me this “We are in receipt of the Fund but the appropriate team noted that Your Name was not written in Full by the sender, Please inform REMITA to write your name in Full” I was dumbfounded because that was not my first time of receiving payment from the same Company Google Ireland Limited, and IF it was a Wrong Account or mistaken transaction, They wouldn’t see the inflow, neither will the transaction bear my account number and I explained it to the rep to check my previous inflows from the same company and see that’s how all the inflows has been and I have always been credited without such issues, I made her to understand that I need my money credited fast because I need to use it for my Christmas Celebration. I also made her know that it’s a Wire Transfer which has been coming in monthly like that and I’ve been getting my credit and I don’t have any transaction or history with Remita to start up a conversation with them… The Customer Rep informed me that I would be credited before the day runs out as she has done a Follow up on my Issue…. Uptill Today I have not received my Payment… I Was Home all day Yesterday being Christmas and uptill Now I’ve been and I’m Still feeling Bad because I have #0 With me and FCMB is holding my funds with Flimsy excuses. That Made me Not To Celebrate my Christmas- FCMB BANK is WITHOLDING MY HARD EARNED MONEY.

I decided to send a tweet to their Twitter Handle so as to make a further report in regards to the issue, and on getting to their Most Recent Post (as at 24th December 2020) I noticed a tweet by another Blogger who complained about FCMB Holding his Payment which was sent to him by Google Too (Screenshot Attached to this Post)… There and then I noticed I was not alone on this and it looks like FCMB is trying to play a Fast one on Bloggers. I sent out a tweet to their Official handle but got no reply even till this moment.

I have been getting my Credit into my FCMB Bank Account every month until this December and some FCMB Customer Reps have handled my Google Transactions in the Past and here are their Details for further confirmation:

Rep 1: Ayomide Omole
E-mail: ayomide.omole@fcmb.com

Rep 2: Mariam Okubena
E-mail: mariam.okubena@fcmb.com

Current Inflow Transaction Request ID (Assigned to me for this transaction by FCMB Via Mail): RE-1962584
Transaction Amount: $2,685.38
Date Sent: 21st December 2020
Payment Method: Wire Transfer

FCMB BANK plc, please Credit me My Google Inflow!

are you aware of Cbn New Policy on remittance of dollar... They've asked banks to pay dollars remitted from overseas in dollars... You know before now they always automatically exchange dollar to Naira from wire transfers before you can withdraw... (they usually cut our throat through this method).. Right now some banks don't want to comply with this new policy because they will loss from exchange rate, i believe this is why your funds is being held sincerely.. They prolly waiting for CBN to overturn the new policy so they can pay you in naira as usual...

I think you should copy the appropriate CBN email in your next email to them.. They will be on their heels....

Hmmmmmm you do receive almost 2k dollar per month and you are now broke?

Op you fit show me the way? Or anybody abegu

IFSHR:
Sorry for your ordeal

FCMB has always being a cheaty bank.

But out of curiosity, you said you receive such payment every month and at December you are left with zero naira. Is your expenses monthly 2k dollars ni

Salary, hosting. One man no fit sustain traffic that will pay you that much