Good day all. Please I need advice. My phone was stolen on the 17th of December. Before I rushed down to my bank o block my line from the account which was done. Today I visited my bank to see that about 110,000 naira has been withdrawn from the account. Please I need advice on how to track the stolen phone or to be able to track the transactions to know who debited the money from the account.

Please any advice would be entertained. Thanks all

apuski2:
Good day all. Please I need advice. My phone was stolen on the 17th of December. Before I rushed down to my bank o block my line from the account which was done. Today I visited my bank to see that about 110,000 naira has been withdrawn from the account. Please I need advice on how to track the stolen phone or to be able to track the transactions to know who debited the money from the account.

Please any advice would be entertained. Thanks all

check your bank statement,you will see the transfer details.

If you are using internet banking, login to your account ,check the transaction history ,you will see the recipient account details.
If not,go to your bank for the statements of transaction you will see the date,time,and account details.

The first thing I expected you to do is to transfer all your money into another account. Unless you have no ATM card, that's the first thing to do. Just last month, my brother's phone was stolen and we quickly went to an atm machine to transfer over 500k to another account. Thankfully only 3k got missing.

Those banks are too sluggish to take action on blocking your account on time.

I don't do internet banking.vNo ATM attached to the account not even used transfer. That's y I am surprised how they were able to do the transfer. I have printed statements of account from my bank. Don't know what next line of action to take

Kamdil:
check your bank statement,you will see the transfer details.

If you are using internet banking, login to your account ,check the transaction history ,you will see the recipient account details.
If not,go to your bank for the statements of transaction you will see the date,time,and account details.

I don't use ATM on the account. Am surprised how they were able to debit me

OceanEye:
The first thing I expected you to do is to transfer all your money into another account. Unless you have no ATM card, that's the first thing to do. Just last month, my brother's phone was stolen and we quickly went to an atm machine to transfer over 500k to another account. Thankfully only 3k got missing.

Those banks are too sluggish to take action on blocking your account on time.