₦airaland Forum

Customer Service Job Responsibilities:
Serves customers by providing product and service information; resolving product and service problems.

Customer Service Job Duties:
1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Opens customer accounts by recording account information.
3. Maintains customer records by updating account information.
4. Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
5. Maintains financial accounts by processing customer adjustments.
6. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
7. Contributes to team effort by accomplishing related results as needed.

Customer Service Skills:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.

Qualifications:
1. Candidates must be fluent in English and any Nigerian Language.
2. OND,HND,B.Sc and Masters.
3. Candidate must reside in Lagos or nearby environs.

Method of Application:
Qualified applicants should forward their CV/Resume to info.hrexecutives.ng@gmail.com

JOB RESPONSIBILITIES:
Provides financial information to management by researching and analyzing accounting data and preparing reports.
JOB DUTIES:
1. Prepares asset, liability, and capital account entries by compiling and analyzing account information.
2. Documents financial transactions by entering account information.
3. Recommends financial actions by analyzing accounting options.
4. Summarizes current financial status by collecting information and preparing balance sheet reports.
5. Substantiates financial transactions by auditing documents.
6. Maintains accounting controls by preparing and recommending policies and procedures.
7. Guides accounting clerical staff by coordinating activities and answering questions.
8. Reconciles financial discrepancies by collecting and analyzing account information.
9. Secures financial information by completing data base backups.
10. Maintains financial security by following internal controls.
11. Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
12. Maintains customer confidence and protects operations by keeping financial information confidential.
13. Contributes to team effort by accomplishing related results as needed.
SKILLS AND QUALIFICATIONS:
1. Accounting, Corporate Finance, Reporting Skills, Attention to Detail, Deadline-Oriented, Reporting Research Results, Time Management, Data Entry Management, General Math Skills.
2. OND,HND,BS.C and MASTERS
3. Candidates must reside in Lagos or nearby environs.
METHOD OF APPLICATION:
Interested candidates should forward their CV to recruit.sapphireglobalconsults@gmail.com