JustMellow:


I have come across this case before, send an email and raise a webfom with your/the relevant application details from your full name as reflecting on your PP, UCI number, DoB, country with a title as URGENT - Passport Request After Submission for Paper Application. Then briefly lay your unrest in a brief write up as the message body.

You can as well try calling Nairobi VO on phone but they hardly respond to calls

BTW to the bolded, how did you go about it, was it an authenticated reference letter from your bank(for the 1yr statement ticket) or the regular bank statement? please clarify!

I sent them an email and have not gotten a reply. It’s been 12 days now since I got the message from cic. About the bank statement, it wasn’t the regular one. It’s a different method of generating a statement from bank in which the statement is going to be uploaded to their server, where you are going to be given a ticket number and password. That’s only what they wanted. The password and the I.d will be used to access your statement from their server. Thank you for your concern, what do you think I should do now

kcosam:

I will still suggest you visit the office in person if you are in Lagos, that is where you did your biometric and submitted your passport, talk to a supervisor there.

I did my biometrics at the Canadian embassy and I don’t think they will allow me there without an appointment of an application submission

kcosam:

At the VFS Global office show the manager or supervisor the CIC update and make them understand the risk of losing the opportunity to get your TRV.

ok that’s a good idea. But when I called the call center, they told me that they have nothing to do with that. Telling me I should just send an email to Lagos immigration.

kcosam:

Since you got an online update that your application has been approved and hence a request for your passport, and you said you already submitted it during your paper application, I would suggest you visit the VFS Global office to enquire about your document. However, I believe others in the house will throw more light on this.

I called the vfs global and they only gave me an email to send message to Lagos immigration. It’s going to take up to 2 weeks before they get back to me. I don’t think I have that much time to risk due to the fact that I have a deadline to submit passport.

Good morning, pls guru in the house I have a problem here. I submitted my visa application via paper which I provided all the necessary documents including my valid passport on the October 9th 2018, in which I got a response on the December 3rd 2018 demanding a one year bank statement ticket. I provided and sent the necessary documents demanded via email on December 17th 2018. After then, I linked my paper application to an online account (gckey) where I can view the status of my application. I got a response on the April 16th 2019 which I was approved and my valid passport was requested by Immigration, Refugees and Citizenship Canada. After I got the message, I tried tracking my application through Visa Facilitation Services (VFS global) but my document hasn’t been dispatched, which my application is still under processing according to them.
My problem is that I did my application via paper, where I submitted all my documents at the Canadian embassy in Lagos which my valid passport was submitted also. And they still requested for my passport, maybe thinking I submitted online. Any suggestions will help please. What I’m I to do.