Very reasonable critique of MorganCapital, i spoke with an insider and he informed me that the problem is from their host, i can't confirm that but if that's true i do not expect them to come out and say that. My brother 0.25% is not a "yeye" low charges. They are a brave stockbroking firm but they need to get thier acts together. It could be dangerous for them. ExLaidback: Those of you defending Morgan Capital it is clear you've never really traded with them OR at least you're not doing so significantly right now.
The only reason why I'm still with them is their highly responsive platform - not even their yeye low charges. I left them briefly last year (during their suspension) and joined Meristem who by the way have way better customer service, but I had to go back due to the un-responsive and seemingly delayed nature of Meritrade.
No amount of accusation is too much for them because their sins are too many. I'm an IT person, so let me assure you that their excuse of technical glitch is hogwash. Only a very un-serious, and I mean very very un-serious private financial enterprise will suffer a technical glitch lasting days - especially at a time like this - escept of course they know something we don't. Even Nairaland I'm sure we can easily count how many times in a year it goes down.
If it's not their mails bouncing back, it's them not updating the account statements on time or making posting errors on account statements or refusing to pick calls, or refusing to effect cash withdrawals in a timely manner etc etc.
No one has been able to point me in the direction of another broker with a platform as responsive, interactive and real time as itrade. That's the only reason I'm still with them.
Anyway if by start of trade today they are not up, I'm withdrawing the cash I have there this morning and transferring it to another broker, I ain't missing this bull, rain or shine. |