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Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 2:46am On Feb 23, 2017 |
rightsoftness: I REALLY DON'T UNDERSTAND WHAT'S GOING ON? AT LEAST NETELLER MUST INFORM TRUEXGOLD THE REASON FOR THE ACCOUNT SUSPENSION, PLEASE WE ARE CURIOUS, WE WANT TO KNOW THE REASON SIR. THANK YOU That they have not said. |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 4:52pm On Feb 22, 2017 |
In another news . . . they rejected our application for a business account... and that's the third time of asking. So for those who think we haven't done this . . . we have actually been doing this.
Tnx
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Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 4:48pm On Feb 22, 2017 |
Following yet another mail to neteller . . . here is their responds. Really, don't know what they are actually working on 
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Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 3:19pm On Feb 11, 2017 |
osesx: my father work with efcc. I'll contact them by Tuesday Oh! How am shivering  |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 3:03pm On Feb 11, 2017 |
caporia: I am ready to fight both spiritually and physically.
The money is my sweat, my landlord will send me out next week.
The Truexgold guy blocked my from his Facebook just because am asking for my money.
6 people contacted my already and the total funds sent to Truexgold is more than 1million.
The Tuesday he mentioned is enough for him to run, but thank God we have some army in place. What Rubbish, like you don't understand English or what. Hug the transformer if you wish . . . neteller has your funds not truexgold PERIOD! We don't own Neteller and as such do not have control over your funds with the account blocked. Trek to UK and ask NETELLER for a REFUND if you have so much nerves and not willing to wait. Also feel free to can carry ur scam news to the moon if you wish, But I can only promise you, it will make us more popular  cos people will always learn the truth. So dear, we are used to characters like you. The money we have in that NETELLER account prior to its block is at least two times more than any funds 29 of you sent. And, if I may educate you, it will take NETELLER at least one month to process a REFUND if the account is not re-opened on tuesday. So get ready for the worse. |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 11:11am On Feb 11, 2017 |
Hello All,
We have called NETELLER concerning the blocked account, and they promised to get back to us via email in 2 Business days, since today is Saturday, we expect their reply on Tuesday 14th FEB 2017. Once we receive this reply, you will be notified, screenshots may be shown too if there is the need.
Thank you. |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 2:19pm On Dec 29, 2016 |
Taeewo: Confirm if ur money has been paid.. . 
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Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 1:31pm On Dec 29, 2016 |
Taeewo: This exchanger must be scamming some innocent people that dont know much about btc, u sounded rude.. ..I can never recommend someone to you.. ....Refund the money if u cant accept her nysc i d n stop pretending. .......This is what they call professional scammer.. .....Is it all ur family that has any of the i d card u mentioned.. ....U r a Nigerian and shud no other means for her to collect the money even if its to physically visit ur office or come with a police report.. .......#360,000 is not a little money.. ..Talk like the person that want to refund the money and stop using her money for trading. ... And what makes u think this issue has not been resolved  |
Business › Re: The Unfair Treatment of Truexgoldcom by truexgoldadmin(m): 1:26pm On Dec 29, 2016 |
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Business › Re: The Unfair Treatment of Truexgoldcom by truexgoldadmin(m): 1:24pm On Dec 29, 2016 |
demosoft: hmmm.. Sure . . . let op deny this let's see... At first He claimed it was an error since he could not navigate to his actual DoB using his phone, and as if we knew when he actual scanned his driver's license the DOB there was also different from what he asked us to modify it to. We just didn't want to make any more case out of it since we already hv his id. And this issue of transacting anonymously was the main reason we recently upgraded the website. |
Business › Re: The Unfair Treatment of Truexgoldcom by truexgoldadmin(m): 1:04pm On Dec 29, 2016 |
enm: I have a xapo account and was made to understand that my xapo account number will keep changing from time to time when carrying out transaction so as to prevent people from tracing ones account and hijacking it. In other word my Account id is still the same and remain same on my dashboard but expect it to change when transacting and it won't affect my account status or true balance.
Now as an exchanger in the market i expect you to know that fact and xapo is not the only one doing it and thank God you alluded to the fact that you are aware of this practice in the industry.
My grouse with you truexgoldcom is that you have no right to with held or delay funding the guy account when you know that changing of account number do happen during transaction by some wallet couple with the the fact that you were earlier informed of the transaction by op and you agreed to it. And if you want to use doubt ( not lack of enough fund ) as your excuse for this imbroglio you should have call the op and clarify things with him instead of allowing it to degenerate to this level where the reputation of your organization is now in doubt. Also work on your customer care service.
Op learn to control your anger and patiently explain things this also goes to you too truexgoldcom.
@seun and mod, i know to keep Nairaland running revenue is needed but let not make it to the extent of it turning into nairalist, a great concept destroy by fraudsters and issues like this. I think it time a thread or a page should be created where people will come and give review and mark on service providers or organizations making use of Nairaland to further their organization goals. This will go a long way in introducing accountability and quick responsive services. na suggestion i make o. Someone told u he was born in 2016 and you expect us to deal with such a fellow . . . Am sorry we can't do that. Normally no one would have requested for an form of id, if he had supplied correct details about himself. He is not the first person to experience such and won't be the last. So long as we are still in business similar issue will keep coming up. We reserve the right to demand for an id in cases where we are uncomfortable with any detail of your account. |
Business › Re: The Unfair Treatment of Truexgoldcom by truexgoldadmin(m): 6:40pm On Dec 28, 2016 |
Maitommi: You avoided all my questions and still cant say why I have been blocked on whatsapp. truexgold truexgoldadmin tell everyone why you you blocked a customer with an unconcluded transaction on whatsapp... Hello, I have observed your chats and from 13:31pm to 16:57pm we gave you audience on whatsapp. That's like the maximum time we have ever given any customer to resolve an issue no matter the gravity, yet you choose to mess up your chances by throwing multiple insults on the personnel handling the matter . . well I guess she couldn't stand any more of your insults that's why you were BLOCKED. #No-apologies. We shall process your withdrawal immediately we verify your account. Write us here once you upload any of the requested id: >> https://www.nairaland.com/1235169/truexgold-nairaland-customer-supportI will be glad to assist you further. Thank u. |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 8:23am On Aug 05, 2015 |
Morning friends,
Am here today to assist you with anything.
Thank you. |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 11:23am On Jul 31, 2015 |
Let's officially say bye bye to the month of July with this End of Month Discount!
Get PM at N240 N235 N230 N225 . . . No Please!
Get it at N224/$ Or fund your POB account through us at N223/$
Minimum Order is $100.00 and Above discount is valid till 16:00pm today.
Contact our Agent on whatsapp to Buy Now! WhatsApp no is +234 802 258 9434
Just mention this DISCOUNT Code to him "GoodBye July". |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 11:30am On Jul 10, 2015 |
Morning Pals. |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 5:21pm On Jul 09, 2015 |
santuse: Fund my PM account Pls
Sant**-Pm- 201507** Please visit the site and submit ur payment notification if you have not done so as we currently do not have any pending order. Thank you. |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 8:40pm On Dec 22, 2014 |
myola777: correct guy, no dulling. thanks sir U re welcome. |
Business › Re: Resolved. by truexgoldadmin(m): 2:40pm On Dec 22, 2014 |
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Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 2:01pm On Dec 22, 2014 |
myola777: pls help me fund it asap. 474368-WMZFT Your Bank Has been funded, thank you. |
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Adverts › Re: Truexgold.com Verified As Official Perfect Money Exchange Partner In Nigeria. by truexgoldadmin(m): 6:11am On Nov 19, 2014 |
@TruexGOLD... u can get PM in bulk with a bonus. |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 6:06am On Nov 19, 2014 |
Good AM Pals... I will be here to assist you today! Have a wonderful day ahead. |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 10:08am On Sep 23, 2014 |
Will be at your service today...
Good AM. |
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Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 5:51pm On Dec 13, 2013 |
sirchris4u: please credit my acct it is taking too long,............ 534609-POB-CHUKWUEMEKA credited. |
Business › Re: Truexgold Nairaland Customer Support by truexgoldadmin(m): 5:49pm On Dec 13, 2013 |
LASUITES: o.k no prob....bt u shud av tell me dat d payment av nt reflected while i was waiting Noted. |