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Fan Milk Plc is a leading manufacturer and marketer of healthy, nutritious and safe frozen dairy and non-frozen dairy food products with distribution channels across the length and breadth of Nigeria. Fan Milk Nigeria is a well established and fast growing food processing industry offering wide range of products.

Fan Milk Plc hereby invites applications from suitable qualified candidates into:


Job Title: Demand Planner

Location: Lagos

Experience: 5 years


Job Description
The purpose of this role is to implement the company’s competitive strategy of speed to market in other to meet customers demand promptly though efficient planning and forecasting and positively impacting on supply chain of Fan Milk Nigeria.

PRINCIPAL ACCOUNTABILITY:

Review historical sales trends, research demand drivers, prepare forecast data, and evaluate forecast results.
Demand planning reviewing stock requirements across all depots using stock management tool.
The incumbent ensures product availability in the right quantity at the right warehouse at the right time and in a cost effective way.
Impact on stock days cover across all company depots.
Follow up with supply of products to all depots.
Prompt roll out of operational plans and monitoring in other to assure smooth daily operations
SKU prioritization and firming up of production plans.
Identify line-side stock requirements. Investigate and resolve component shortages and make proposals for stock holding to achieve the production schedule.
To promote continuous improvement in production planning and packaging.

PERFORMANCE MANAGEMENT

With the Assistant Supply Chain Manager:

Ensure efficient inventory management i.e. the flow of finished goods in line with requirements at depots, without excessive stock or stock outs in company depots
Follow up on all orders and shipments to depots ensuring timely receipt at destination
Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
Analyze and update the planning parameters and related data within the planning systems.
Develop concepts and coordinate product knowledge in other to anticipate customer demand.

Proactive Telesales Report.
New Customer creation report to track increase in Customer database

Qualification and skills

The ideal candidate:

Relevant Bachelor’s Degree and courses
Knowledge of supply chain processes and best practices
Good knowledge & use of word/excel/email and an ERP system
Administrative/paperwork/Numerical & reporting skills key
Forecasting and Planning skills essential
Right Attitude, team player, focused on results, time management, communication and completion of tasks with holistic thinking

Method of Application
http://vacanciesmag..com.ng/2016/07/job-vacancy-for-supply-chain-officer-at.html

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Whyte Cleon Limited provides a seamless and result oriented solution from the recruitment & selection stages through the orientation training and management of the employees either on temporary or on full time basis. Our management of outsourced employees is principally driven by a very buoyant HR software which helps to collate relevant data’s coupled with the strategic supervision of employees aimed at ensuring the goals and objectives of the organization is met and our clients receive the most effective and professional service.
With our numerous staff working in different locations across the country, the experience we have gathered over the years, the integrity of our service and our increasing thirst for innovation are key ingredients that drive our business.

Job Title: Security Officer

Location: Ikeja, Lagos

Experience:

Job Description

We are looking at recruiting young and energetic individuals for the position of Security Officers, this position involves working with a team of security officers to provide an efficient and professional security service to our client and its customers.

Responsibility

Provide a professional, efficient, and approachable security service, high level of customer service to staff and visitors at all times.

Carry out internal and external patrols, day and night to ensure a safe and secure environment, recording maintenance issues, potential breaches of security or unusual occurrences in the ‘Daily occurrence book’.
To provide visitors to the Banking Hall with helpful advice, guidance and information and if not able to do so, direct to other members of staff who can assist.
Undertake any other duties as may reasonably be required by the Security Supervisor, Head of Operations, Duty Manager and Bank’s management.

Personal Skills

Be customer focused with a smart presentable appearance and willing to uphold the Bank’s customer service approach

Strong verbal and written communication skills
Excellent inter-personal skills

Educational Qualification

Strictly for ND graduates ( minimum of Lower Credit)
Age: Not more than 40 years


Method of application
http://vacanciesmag..com.ng/2016/07/job-vacancy-at-whyte-cleon-limited.html

pls help me check www.vacanciesmag..com

HND should be accepted...

English is not a foreign language in Nigeria because it is our official language

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Fan Milk Plc is a leading manufacturer and
marketer of healthy, nutritious and safe frozen
dairy and non-frozen dairy food products with
distribution channels across the length and
breadth of Nigeria. Fan Milk Nigeria is a well
established and fast growing food processing
industry offering wide range of products.
Fan Milk Plc hereby invites applications from
suitable qualified candidates into:

Job Title: Sales Administrative Officer

Location: Lagos

Experience: 2 years

Job Description
Responsible for providing timely Sales report.

PRINCIPAL ACCOUNTABILITY:
Ensure the Preparation and prompt delivery of
specified Sales reports for management decision making.
Ensure proper record keeping and filing of
customers documents
Support Customer Development Representatives, Sales Officers and Regional managers with other ad-hoc administrative sales tasks including (but not limited to):
Customer code creation
Customer statement of account
Customer None-performance letters
Customer sales asset deployment/ withdrawal
letters
Attend to request for Customer files(creation,
management and development)

REPORTING AND SCOPE:
(IPE Factor: Knowledge/teams & breadth/)
position reports directly to the National Sales
Manager- Outdoor
The scope of this position is domestic.

PERFORMANCE MANAGEMENT
(Key Performance Indicators)
Timeliness & Accuracy in reports:
National sales report City and District wise reports DC stock overview
Monthly Customer Performance Report
Market Visit Itinerary (Performance of Customers on list)
Channel Performance report
Proactive Telesales Report.
New Customer creation report to track increase in Customer database

Qualification and skills
The ideal candidate:
Proficient in the use of ERP, Microsoft Navision,
CRM, Microsoft Office suite – Excel, PowerPoint
and Word.
Showcase good analytical and evaluative skills in tasks.
Showcase good written and oral communication skills
Ability to multitask.
Have good interpersonal skills.
Have the ability to plan, organize, and structure work.
Minimum of Bachelor degree in Statistics,
Mathematics, Business Admin., Economics or
other related discipline.

LEARNING & Career OPPORTUNITIES
In this position, the incumbent will have an
opportunity to acquire skills and knowledge in the following areas;

Work as a team member in a large organisation
In-depth business knowledge of Fan Milk business
Good (internal and external) communication skills

Method of Application
www.vacanciesmag..com/2016/07/job-vacancy-at-fan-milk-plc.html

apply

Arik Air was Launched in 2006 and is West Africa largest airline. Positioned at the commercial hub airport of one of the world's leading emerging economies, Arik Air currently serves an ever expanding route network of key cities in Nigeria, Africa, Europe and the US. Arik Air boasts a modern fleet of 28 aircraft.

As part of our overall growing strategy, we are seeking experienced individuals to join and expand our team of passionate and dedicated professionals based in Lagos, Nigeria. In exchange we are offering excellent benefits and career development opportunities.

Job Title: Call Center Agent
Location: Lagos

Experience:

WORKING RELATIONSHIPS

Colleagues in different teams.
Internal Customers, Supervisors and Call Center Manager.
External Customers and Passengers
Statutory bodies like FAAN, NCAA as the case may be.


Job description
PRIMARY OBJECTIVE

To represent Arik Air in conducting inbound and outbound communication with prospects and Customers.

PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES

Ensure all inbound calls are answered in a courteous and timely manner.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information, confirming pricing.
Informs clients by explaining procedures, answering questions, providing information.
Ensure call targets are met on a daily basis which is shift compliance.
Using appropriate escalation metrics.
Update job knowledge by studying new product descriptions, participating in educational opportunities and trainings.
Accomplishes sales and organizational mission by completing related results as required by the job role.
Research required information using available resources.
Manage and resolve customer complaints.
Complete call logs and produce call reports at the end of the shift for target evaluation.
Evaluate customer challenges and provide logical lasting solutions.
Manage customer loyalty by follow–up of Customer calls.
Manage correspondence and other management tasks.

Qualification and Skills

A minimum of a Bachelor’s degree in any discipline and post NYSC qualification.
Good and effective communication skills.
A good knowledge on the use of Microsoft office applications.
Ability to work independently with minimal supervision.
Ability to work innovatively and effectively under pressure.
A team player with the ability to work coercively with individuals from different cultural and ethnic backgrounds.
Proactive.
Attention to detail.
Ability to speak foreign language is an added advantage
Service oriented.
Analytical and logical thinking.

Method of Application: Send an email to: vacancies@arikair.com


http://vacanciesmag..com.ng/2016/07/job-vacancy-at-arik-airline.html

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Job Title: High Value Relationship Officer

Experience:2 year

Location: Lagos


Job description
The successful candidate will be the primary contact person responsible for the servicing of all aspects of the HV customer needs for the pre-paid and post-paid high value customers – VIP, Diamond & Platinum
The relationship manager MUST be customer centric and focused on maintaining high-quality of customer service; developing strong relationships with high value customers, ensuring adequate sensitivity to their needs, concerns, and emerging requirements, and be readily available to attend to pressing customer challenges at any point in time.
Delivery of business key performance indicators like financials, customer experience, revenue generation and process compliance are critical to this role.

Duties and Responsibilities:
Customer Complaint Management -

Log/Track all premier customer complaints and enquiries to ensure closure and proper documentation
Maintain tracker to provide MIS on all Premier customer complaints and closures
Ensure every premier customer is communicated to on receipt of issue within specified timelines
Resolution of all Premier customer complaints within SLA
Close looping of all Premier customer complaints within SLA of resolution

Customer Inactivity Management -

Daily health check on assigned customers
Communicate promotions and changes to customers in a timely way
Alert premier customers to new or improved products and services
Visit a specific premier customer per quarter
Daily inactivity tracking of >2 days customers

Customer Engagement -

Implement one DYK campaign monthly to assigned premier customers
100% onboarding of new entrants into Airtel premier
Email capture assigned premier customers
Anniversary greetings to all premier customers (Birthdays, Weddings etc)
Driving customer experience; ensure customer is locked into the Airtel as a brand

Customer Collections & Operations -

Ensure collection of 99% of monthly invoices on allocated premier accounts
Ensure 60% of due date collections on all allocated premier accounts
Ensure >1% of bad debt premier accounts
Execution of assigned premier operational tasks
Execution of assigned premier process improvement initiatives and projects within the Airtel premier and HV spac

Relevant Skill and Experience

A recognized university degree
Customer management / service experience post NYSC (no less than 2 years)
Understanding of the principles of CRM and Customer Management
Customer Management skills
Surveys and research and Trending skills
Strong Interpersonal Skills & People Centric
Strong numeric ability
Excellent Communication skills
Report writing
Understand CRM-CEM, Usage and Retention principles
Presentation making
Selling and negotiation
People management
Eye for details
Environmental Knowledge particularly of Corporates
Result orientation
Ability to travel in the course of work requirements
Good with people – calm mien, good at building relationships
Sociable
Well spoken
Appearance – formal/customer facing always

Qualification
Applicant must have a minimum of First Degree

Vacancy closes 25th July 2016

Method of Application
http://vacanciesmag..com.ng/2016/07/job-vacancies-at-airtel-nigeria.html

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