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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Job Vacancy At Arik Airline (24044 Views)
Apply For Graduate AVP Revenue Management & Pricing Recruitment At Arik Air / Fresh MASSIVE Ongoing Recruitment At Arik Air Nigeria / Arik Airline Recruitment 2016 (2) (3) (4)
Job Vacancy At Arik Airline by Vacancymag: 9:03pm On Jul 19, 2016 |
Arik Air was Launched in 2006 and is West Africa largest airline. Positioned at the commercial hub airport of one of the world's leading emerging economies, Arik Air currently serves an ever expanding route network of key cities in Nigeria, Africa, Europe and the US. Arik Air boasts a modern fleet of 28 aircraft. As part of our overall growing strategy, we are seeking experienced individuals to join and expand our team of passionate and dedicated professionals based in Lagos, Nigeria. In exchange we are offering excellent benefits and career development opportunities. Job Title: Call Center Agent Location: Lagos Experience: WORKING RELATIONSHIPS Colleagues in different teams. Internal Customers, Supervisors and Call Center Manager. External Customers and Passengers Statutory bodies like FAAN, NCAA as the case may be. Job description PRIMARY OBJECTIVE To represent Arik Air in conducting inbound and outbound communication with prospects and Customers. PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES Ensure all inbound calls are answered in a courteous and timely manner. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information, confirming pricing. Informs clients by explaining procedures, answering questions, providing information. Ensure call targets are met on a daily basis which is shift compliance. Using appropriate escalation metrics. Update job knowledge by studying new product descriptions, participating in educational opportunities and trainings. Accomplishes sales and organizational mission by completing related results as required by the job role. Research required information using available resources. Manage and resolve customer complaints. Complete call logs and produce call reports at the end of the shift for target evaluation. Evaluate customer challenges and provide logical lasting solutions. Manage customer loyalty by follow–up of Customer calls. Manage correspondence and other management tasks. Qualification and Skills A minimum of a Bachelor’s degree in any discipline and post NYSC qualification. Good and effective communication skills. A good knowledge on the use of Microsoft office applications. Ability to work independently with minimal supervision. Ability to work innovatively and effectively under pressure. A team player with the ability to work coercively with individuals from different cultural and ethnic backgrounds. Proactive. Attention to detail. Ability to speak foreign language is an added advantage Service oriented. Analytical and logical thinking. Method of Application: Send an email to: vacancies@arikair.com http://vacanciesmag..com.ng/2016/07/job-vacancy-at-arik-airline.html 4 Likes 1 Share |
Re: Job Vacancy At Arik Airline by casmir001: 10:05pm On Jul 19, 2016 |
Ok |
Re: Job Vacancy At Arik Airline by Vacancymag: 4:35am On Jul 20, 2016 |
Let's keep applying 1 Like |
Re: Job Vacancy At Arik Airline by adewumiopeyemi(m): 6:34am On Jul 20, 2016 |
ok noted.... make i call smellymouth and the rest make they come see,, |
Re: Job Vacancy At Arik Airline by veekid(m): 6:34am On Jul 20, 2016 |
Good 2 Likes |
Re: Job Vacancy At Arik Airline by lonelydora: 6:34am On Jul 20, 2016 |
PMB is working. 1 Like |
Re: Job Vacancy At Arik Airline by weblord1900: 6:34am On Jul 20, 2016 |
them day try |
Re: Job Vacancy At Arik Airline by rovher: 6:37am On Jul 20, 2016 |
I hope they get to pay salaries... 2 Likes |
Re: Job Vacancy At Arik Airline by SelensePapa7: 6:39am On Jul 20, 2016 |
I don hear |
Re: Job Vacancy At Arik Airline by jazinogold(m): 6:48am On Jul 20, 2016 |
I smell contract job....! 5 Likes |
Re: Job Vacancy At Arik Airline by omodejk12: 6:56am On Jul 20, 2016 |
WIll check... |
Re: Job Vacancy At Arik Airline by Nobody: 7:00am On Jul 20, 2016 |
Ok...na |
Re: Job Vacancy At Arik Airline by jtjohn(m): 7:02am On Jul 20, 2016 |
k |
Re: Job Vacancy At Arik Airline by Exponental(m): 7:07am On Jul 20, 2016 |
lonelydora:truly.... but more in industries that are downsizing daily. Working Negatively. |
Re: Job Vacancy At Arik Airline by RatedStar: 7:12am On Jul 20, 2016 |
lonelydora:How does this relate to him?? 1 Like |
Re: Job Vacancy At Arik Airline by lonelydora: 7:13am On Jul 20, 2016 |
RatedStar: You should have noticed the humour in my post. |
Re: Job Vacancy At Arik Airline by RatedStar: 7:14am On Jul 20, 2016 |
lonelydora:sorry, my bad. 1 Like |
Re: Job Vacancy At Arik Airline by teaser101: 7:20am On Jul 20, 2016 |
Ability to work innovatively and effectively under pressure. Who does that? |
Re: Job Vacancy At Arik Airline by teaser101: 7:27am On Jul 20, 2016 |
rovher:. Arik air does not pay their staff well and also the delay payment with almost one month, yu see their staff grumbling all the time but can't speak out cos of fear not to be sacked 6 Likes 1 Share |
Re: Job Vacancy At Arik Airline by Kangol99(m): 7:33am On Jul 20, 2016 |
K 1 Like |
Re: Job Vacancy At Arik Airline by FuckTheMods: 7:34am On Jul 20, 2016 |
Minimum of B.sc from ANY DISCIPLINE.
Wow that's cool. I love that |
Re: Job Vacancy At Arik Airline by MrCow(m): 7:46am On Jul 20, 2016 |
The poster above Me just stole what is on My mind. Well the requirements are not much simply have a degree with a phone voice and never lose your cool, this reminds Me of days in school when one of us will call the customer care just to whine them knowing fully well that they can't ignore the call mehn, school rocks then 1 Like |
Re: Job Vacancy At Arik Airline by adaxxy: 7:46am On Jul 20, 2016 |
rovher:them don pay the ones them employed, Welcome to the club. mcheew. |
Re: Job Vacancy At Arik Airline by Nobody: 7:51am On Jul 20, 2016 |
Ability to speak any Foreign Language. |
Re: Job Vacancy At Arik Airline by obembet(f): 7:55am On Jul 20, 2016 |
Hmmmm, |
Re: Job Vacancy At Arik Airline by ziggy3579: 7:57am On Jul 20, 2016 |
What should be the content of the mail 1 Like |
Re: Job Vacancy At Arik Airline by Franchise21(m): 8:03am On Jul 20, 2016 |
Noted |
Re: Job Vacancy At Arik Airline by jennyswt(f): 8:13am On Jul 20, 2016 |
ziggy3579:Exactly what's on my mind.. No specification at all Who can help please? |
Re: Job Vacancy At Arik Airline by NnamdiN: 8:46am On Jul 20, 2016 |
Salary up to 100k? |
Re: Job Vacancy At Arik Airline by Vacancymag: 9:13am On Jul 20, 2016 |
..... |
Re: Job Vacancy At Arik Airline by fretfingers: 9:24am On Jul 20, 2016 |
jennyswt: A VERY microscopic brief introduction bowt urself and what u applying for-- sell urself succinctly with 100percent precision. Attach ur cv/cover letter (why u think u should b considered for the job) 1 Like |
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