₦airaland Forum

Nigeria Inter-Bank Settlement System Plc (NIBSS) provides the infrastructure for automated processing, settlement of payments and fund transfer instructions between Banks and Card Companies in Nigeria. NIBSS is owned equally by all licensed banks in Nigeria, and the Central Bank of Nigeria.

CRM Officer
Job TypeFull Time
QualificationBA/BSc/HND MBA/MSc/MA
Experience 2 years
Location Lagos
Job Field Sales / Marketing / Business Development



Grade: Assistant Banking Officer/ Banking Officer

Department: Customer Relationship Management

Reports to: Head, CRM

DUTIES AND KEY RESPONSIBILITIES

Growing business segment by signing-on new companies and managing existing relationships;
Develop & maintain marketing strategy document;
Maintain customer call plan and implement same;
Good understanding of the e-Payment landscape;
Ability to engage in research work;
Manage the operational activities of CRM team.

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COMPETENCY REQUIREMENTS

The desired candidate must exhibit competencies in the following;

Marketing and Selling Skills;
Ability to follow through a prospect from start to completion;
Good communication skill;
Energetic with great drive for timely execution;
Highly organized;
Ability to plan and take prospects through NIBSS onboarding process;
Ability to effectively manage our internal process and people to achieve delivery in a timely manner;
High attention to details and must be a fast process learner.
Other required competencies include:

Customer Focus
Focus on excellent delivery
Proactiveness
Stewardship
Team spirit
Business goal management

SKILLS REQUIREMENTS

Business Writing Skills
Attention to Detail
Market Research
Business Development
Business Goal Management

REQUIRED EXPERIENCE
Minimum of 2 years of relevant work experience related to the Job.

REQUIRED QUALIFICATION

Bachelor's degree with a minimum of Second Class Lower (2:2) from an accredited University. A master's degree or its equivalent will be an added advantage.



Method of Application

Interested and qualified? Click http://www.naijaemploys.tk/2017/10/crm-officer-at-nigeria-inter-bank.html

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