Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,194,276 members, 7,954,091 topics. Date: Friday, 20 September 2024 at 12:13 PM |
Nairaland Forum / Entertainment / Fashion / Sabunta.com Imcompetent Lamers (1608 Views)
Sabunta.com Imcompetent Lamers by tEsLim(m): 7:35pm On Aug 24, 2012 |
I bought shoes for my kids on this lame website called sabunta.com and after 1 month and two weeks they sent lame email on how they can't fullfil the other they have received money for for more than a month. What I don't understand is if they are now trying to tell me I can't receive a refund i.e that I'm getting a voucher on there website so I can wait another 2 months when I use the voucher only to know again that the order is not in-stock too. Please someone help me understand this online scammers. I have been pursuing them for all this while. They never update client. They don't even knowledge your payment. They can't tell you order progress. Poorest customer service you can ever experience. Can you imagine how many customers website like amazon.com have and they still can keep intouch properly with clients? These people called sabunta have no excuses. And most likely from what I deduct they are South Africans taking money and not delivering products. Here is an extract of the letter they just sent: Dear Sabunta customer, Thank you once again for shopping on Sabunta.com. We are sorry to inform you that we are unable to deliver the items that you ordered as they are no longer in stock. We recognize that this may present some inconveniences and we apologize for this,if you paid for these items by credit card or bank deposit Sabunta offers you a voucher at the same value as the money you paid. The Sabunta team appreciates your patience as we continue to look for ways to serve you better and bring you the best online shopping experience in Nigeria. Please do visit our website www.Sabunta.com to check out our new offerings in the coming weeks. If you still have specific questions about your orders, please feel free to call our customer care lines at 08.189.783.110 or email service@sabunta.comand our customer service team will be glad to help you! Thank you for shopping with Sabunta! Regards Sabunta Customer care |
Re: Sabunta.com Imcompetent Lamers by onnari(f): 8:44pm On Aug 24, 2012 |
that's so sad |
Re: Sabunta.com Imcompetent Lamers by tEsLim(m): 10:01pm On Aug 24, 2012 |
Yeah really sad some rip off website |
Re: Sabunta.com Imcompetent Lamers by kandiikane(m): 10:04am On Aug 25, 2012 |
Try reporting them. They should be looked at. |
Re: Sabunta.com Imcompetent Lamers by tEsLim(m): 2:44pm On Aug 25, 2012 |
Where can I report them? Any internet business monitoring service in Nigeria? Well people can help with resourceas here. |
Re: Sabunta.com Imcompetent Lamers by kandiikane(m): 3:13pm On Aug 25, 2012 |
Try reporting it to google. |
Re: Sabunta.com Imcompetent Lamers by Mcleo007(m): 12:40pm On Aug 27, 2012 |
Such a shame! |
Re: Sabunta.com Imcompetent Lamers by queenesthr(f): 10:01am On Aug 28, 2012 |
I wanted to order a dress from them Thank God I didn't. |
Re: Sabunta.com Imcompetent Lamers by tEsLim(m): 11:36am On Aug 29, 2012 |
They didn't reply the first email. I spoke to a customer care person who gave me another email. And I got reply 24hours later saying they will make payment/refund. The email reads payments are made on Fridays. So I wi'll wait till friday |
Re: Sabunta.com Imcompetent Lamers by mekadon: 5:30pm On Aug 29, 2012 |
You might be right in saying that they disappointed you for not delivering your order but saying that they are taking your money and refusing to make a refund is really going too far.i believe a company like Sabunta with all their advert everywhere will not do such a thing.But i guess time will tell.so poster keep us informed on the latest. |
Re: Sabunta.com Imcompetent Lamers by XtremeBase(f): 7:26pm On Aug 29, 2012 |
@mekadon, the appropriate thing for a company that's advertising everywhere would be to create back his account immediately and should have answered his first mail as well. Smh! Seems to me a fly by night company. |
Re: Sabunta.com Imcompetent Lamers by tEsLim(m): 4:25am On Sep 01, 2012 |
They sent me an email that I'm getting paid on Friday. But Friday is past and I just looked at my account no money and my email has nothing notifying me of a payment process or an actual payment. This people are 100% incompetent. Well maybe I should wait for another month to hear story of how they couldnt' pay me back due to them owing their staffs. Its month end I guess they haven't paid staffs why should they make refunds. |
Re: Sabunta.com Imcompetent Lamers by tEsLim(m): 9:05pm On Sep 05, 2012 |
Men I still dont have my money from this douchebags. |
Re: Sabunta.com Imcompetent Lamers by tEsLim(m): 1:31pm On Sep 14, 2012 |
Can somebody help me get my money from this people!!!!!!!!!!!!!!!!!!!!1 sabunda.com now known as http://www./. thieves and online fraudsters. they don't deliver merchandise. |
(1) (Reply)
Nivea Or Papaya Body Cream / Would You Buy This? / Actress Adunni Ade In A Fabulous Black Dress
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 18 |