Hello all, if you are in a business or sales, and you know your product is quite expensive but it has value for the money, when you tell your customers the price and they kind of ask you "don't you think is expensive " what should be your response?

Your response should be telling them the value of the product.

obowunmi: Your response should be telling them the value of the product.

not how much it cost you to get the product. (cos they won't believe you anyway)

The customer asked a direct question, "don't you think its expensive"? Give a direct answer. Yes ma'am/Sir, it is! Having dealt with diverse customers I have observed that serious people DO NOT like sales people because they talk too much! So to capture their interest you have to awaken that interest and you do that by not appearing overly eager to sell.

When you give the initial brief and direct answer, the client will wonder about the reason for the cost and ask, you should now proceed to explain, all the while watching for body language. Stick to the selling points θf the product in communicating the value θf it to the client.

To close the deal, sample a less expensive product to the client and expatiate on its inferiority to the expensive product. This always works because you are appealing to the ego θf the customer. I know you didn't ask for this information, but just thought to include it.

^ ^ ^A million likes, sist

@OP: do NOT, I repeat DO NOT give a direct answer.... It is NOT expensive because the value of the product or service is worth its price.

Also, you also need to know your target market. You cannot sell a Bentley to a bus conductor. You have to 1. Know your target market 2. Understand that your product or service is NOT costly because its worth the value.

I disagree with spicy v.

The value θf a product determines its cost, customers know that! When a customer questions the cost θf a product, he already knows it is expensive but wonders why it is! He is asking for the reason behind the cost, he seeks to know the value. But then, you present that information to him in a manner that appeals to his interest. You do that by not doing what others like Obowunmi
would do, that is, ramble and blabb about the product! That gives the customer the feeling that you are being patronizing. But, when you answer him directly, he is impressed that you are sincere, would be open to hear further information and most importantly, you have earned his trust. Once you earn a customer's trust, you have closed the deal.

@ op: I hope you get the picture.

@ Acidosis, wasap bro.

Obowunmi, we are saying the same thing, our approaches are just different. I don't know where you are speaking from, but I speak from being a customer and also from the experience θf dealing with multi racial/cultural customers.

Btw: I really do not enjoy any form θf debate with you, because θf your inability to be logical. So please do not start one. Just state your points and address the poster. Thanks.

spicy v: Obowunmi, we are saying the same thing, our approaches are just different. I don't know where you are speaking from, but I speak from being a customer and also from the experience θf dealing with multi racial/cultural customers.

Btw: I really do not enjoy any form θf debate with you, because θf your inability to be logical. So please do not start one. Just state your points and address the poster. Thanks.

We are not saying the same thing and Was I debating with you? I didn't see that. I was clearly disagreeing with you. You speak like a typical village girl trying to learn the ins and outs of business.

Also don't insult me - I have not yet been rude towards you.

Btw, I want put my plug in your socket. Will you let me? Meet me in my face toface room in Ajegunle. I await your collaboration on my mattress.

Loving you all the way.

The value θf a product determines its cost, customers know that!

This is wrong on all levels....not all customers know the value of a product, it is YOUR job to tell them. Just like not all customers are well informed. if all customers were "educated" and "well informed" there will be no need for marketing and advertising. Wouldn't you agree?

Spicy babe, pls be informed that me kondo will do wonders in your konga....beeleedat.

sist, I've missed you so much.. ..like you barely come online these days.

What exactly are you blabbing about? You need to seek to understand! I repeat, customers know that the value θf a product determines its cost, it doesn't mean they know the actual value θf the product, which is why you have to explain that to them!

And err, advertising is not a means to reach out to the uninformed or uneducated. Effective advertising is beyond creating product awareness or "lecturing" about the actual value θf the product.

I repeat again, we are saying the same thing but have different approaches on communicating the point to the client. If you aren't so consumed by your crudity, you would employ comprehension skills and spot that there is no basis for an argument.


Now, I have given you enough attention already, rude boy!

Darlen, me too. I have been sooo immersed in work! Organized a major event and I am barely recovering from the whole stress! How you doing?

aww.. recover fast!
as to how am doing.. not bad! you?

spicy v: What exactly are you blabbing about? You need to seek to understand! I repeat, customers know that the value θf a product determines its cost, it doesn't mean they know the actual value θf the product, which is why you have to explain that to them!

And err, advertising is not a means to reach out to the uninformed or uneducated. Effective advertising is beyond creating product awareness or "lecturing" about the actual value θf the product.

I repeat again, we are saying the same thing but have different approaches on communicating the point to the client. If you aren't so consumed by your crudity, you would employ comprehension skills and spot that there is no basis for an argument.


Now, I have given you enough attention already, rude boy!

I'm expecting you at 10pm - wa kowadobale