Hello,

We just opened our online store: http://www.oloribeautiful.com/ and we have a few questions so we can serve our clients better.

Here are my questions to store owners:

1. Is it really cheaper to do the delivery yourself within Lagos or outsource to a courier service? If courier service, any suggestions?
2. What is your experience on cash-on-delivery? What method of payment do your online customers prefer?

Here are my questions to online shoppers:
1. What makes you buy from a shop online?
2. What is your preferred payment method?
3. How much is reasonable to pay for shipping to your location? Please include your location like state in your replies please.

Your response will be highly appreciated. Thanks

It is always good to see Nigerian companies sell online. You have a good website design already..that is one of the things that somehow attracts me, a chronic online shopper. I buy a lot online as it enables me check several options and save time without leaving my home. I love to read user's reviews(lots of them) on the seller's website before buying. That is what takes me to amazon.com every day!!
My prefered payment model is use of debit/credit cards, followed by online transfer into seller's account or most recently the Cash on delivery option by Konga.com and .

I think it is better you negotiate with Ifex/UPS/FedEx so take care of your deliveries all over Nigeria. They will give you volume discount as a regular corporate customer.

Do your products fits all, or you need specify available size options??

@sholatech

Yes products are one size fits all.

Thanks for commending our page design Thanks for your pointers on the shipping partners. I would assume they would like to see a minimum volume before they offer those discounts...do you know any info on this? I can most certainly follow up with them. Thanks again.

I am also a little surprised by your answer of debit cards as it has been my assumption that many Nigerians do not like giving their card info out online....Thanks though for this enlightening response

Hi I'm Olufunmi, Web designs attract me to an online shop, customer reviews and price too I prefer payment on delivery or paying through trusted payment gateways, for shipping cost i can't say, but it has to be less than the price of what i'm buying

**Get customers to write reviews after purchasing, people love to read about what they are buying from other sources
http://ycfonlinedirectory..com

9jabizinfo: Hello,

We just opened our online store: http://www.oloribeautiful.com/ and we have a few questions so we can serve our clients better.

Here are my questions to store owners:

1. Is it really cheaper to do the delivery yourself within Lagos or outsource to a courier service? If courier service, any suggestions?
2. What is your experience on cash-on-delivery? What method of payment do your online customers prefer?

Here are my questions to online shoppers:
1. What makes you buy from a shop online?
2. What is your preferred payment method?
3. How much is reasonable to pay for shipping to your location? Please include your location like state in your replies please.

Your response will be highly appreciated. Thanks

@tessy

Thanks for you input. Really appreciate it. I am really learning alot about the value of customer reviews. Never thought it was that important but now I am wiser
Was our web design attractive enough?

I am addicted to online shopping since I started shopping at MicoStar Mall www.micostarmall.com. Theirs is a little different from yours because they are international but they are partnered with couriers that deliver to customers all over Nigeria. My last order through them was delivered to my office by UPS and they are rated as the best and safest online mall for those who want to shop avroad from Nigeria. So I suggest you do the same by using local couriers to take away that responsibility. Good luck

@onefinest

Thanks for the suggestion. Really appreciate it!

Good to read good ideas and enterpreneurs venturing into online business. Remember Kalahari.com.ng? (currently lying in internet cemetry. RIP).I would like to advise you enterprenuers to join www.Ngpricehunter.com where your products can be marketed for free. Apart from giving your products multiple online presence for free, your products are taken straight to top 5 results on google 1st pages within two weeks of your adding your products. A word is enough for the wise.

Cash On Delivery... Hmmm.
Where do I start with my experience?
Well, it's been good so far.
When you utilize online platforms default deliveries (Pay On Delivery), there are less risks involved.

We also have some great Logistics like:

1. GIG Logistics - https://giglogistics.com/ (Registered Entity)

2. PayONDelivery Logistics - https://www.payondelivery.ng/ (Registered Entity)

3. AB Logistics - https://ablogistics.com.ng/

4. DHL (Limit Opinions for eMarketers)

5. Nigeria Price Logistics - https://www.nigeriaprice.ng/

I'll keep updating the list as I used the services.