I have not been able to access blackberry services on GLO network since 6:30 am today. I called their customer care twice; the first one told me that there is a breakdown on some of their number series and the engineers are working on it. The other said there is an ongoing upgrade on some of their number series. There is no certainty on date of restoration.
All I know is that I have not been able to enjoy blackberry services.
Any witness in Nairaland??

i've called them countless time today and they kept saying they gonna resolve the problem..but i got a msg that it's gonna be resolved in the next 48hours..after this i ain't using Glo nymore..

Switch to etisalat

No problem on my Glo .

Same here, I just bought an airtel sim (switching 2moro), glo network are unrepentant(high call rate n downtime on BIS is too much)

I don't have any issues with mine. Guess it's the number series.

I don't have any problem with (M̶̲̥̅γ̲̣̣̥) browsing

Mine stopped since like yesterday evenin up til dis moment. Its bringing the BIS service but not browsing, anyone experiencing dis too?

I experienced some problems yesterday but Glo sent a text saying they are aware of the problem. This morning I am not having any problem.

x-fire:
I have not been able to access blackberry services on GLO network since 6:30 am today. I called their customer care twice; the first one told me that there is a breakdown on some of their number series and the engineers are working on it. The other said there is an ongoing upgrade on some of their number series. There is no certainty on date of restoration.
All I know is that I have not been able to enjoy blackberry services.
Any witness in Nairaland??

I got this sms from GloCustCare yesterday:
Dear Customer, we are aware of the difficulty you are experiencing in accessing your Blackberry/High Speed Internet service. It is due to unforeseen technical issues. We apologize for the inconvenience and we assure you, service will be restored soon. Please, bear with us.

Till now, I can't still browse using my phone as a Modem but, other networks are working. Glo, be fast in fixing this problem.

Glo is stil frustrating me here o.

I was in their office in Benin yesterday. They said that the fault is from Lagos aŋԂ they are doing evrything posible to fix it. Worste hit lines are 08056 9xxxx which my line falls within

Since on thurs, 1st Nov when i subscribe till now not a single mb on my fone

Finally, I am now using Glo on my laptop via Bluetooth through LG PC Suite. A representative called me at 7:47PM this evening through 121, to inform me that, the internet issue on my line have been resolved. I tried it after the call and behold, it is now working perfectly. I called 121 back to tell them I'm now back on the net.
Although the network is very slow right now but, is yours working now? Share!!!!

I just called their customer care and they told me to recharge, that I must have a minimum of N30 before the service can come back. I did that and it worked.

REMMEI: i've called them countless time today and they kept saying they gonna resolve the problem..but i got a msg that it's gonna be resolved in the next 48hours..after this i ain't using Glo nymore..

The same thing happened to my Glo too...since that day, I don't use Glo...I broke the sim card and I still have like 3.2 gig on it...I was so happy when I broke the Glo sim that day....

aze: Switch to etisalat

Etisalat BIS does not work on all BB....so be beware! ! !

lacosteIII:


The same thing happened to my Glo too...since that day, I don't use Glo...I broke the sim card and I still have like 3.2 gig on it...I was so happy when I broke the Glo sim that day....

Breaking the your Glo Sim card does not in any way reduces the reputation of Glo but, breaking your Glo Sim card was too harsh of you. If all of us were breaking our Sim cards whenever these telecom companies offered us poor/bad service, how do you think we would have been able to criticized them to improve their services?
Anyway, I see you retrieving your Sim card number very shortly from the nearest Gloworld office to you.

Glo seem to have created a separate website for their BlackBerry service www.gloworld.blackberry.com, as there is no information on their official website http://www.gloworld.com/home1.asp?usertype=1 concerning BlackBerry service any more.
However, you cannot setup your BlackBerry device directly from the website.