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Nairaland Forum / Nairaland / General / Career / A Customer Service Training That Could Aid Getting Or Keeping A Telecoms Job (786 Views)
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A Customer Service Training That Could Aid Getting Or Keeping A Telecoms Job by kenny0071(m): 7:49pm On Mar 29, 2008 |
Hello, The Certificate Master Program Do You: Want to show your company that you have the skills to properly take care of your customers? Want to show others that you have the skills necessary to do the job right? Want a Certificate to hang on the wall so your customer can see you have what it takes to help them with their problems? Want to reward employees for their work in taking Customer Service Training? If so, our Certificate Program in Customer Service may be just what you're looking for! We include the very best of our Customer Service Training publications and put them all on one easy to use CD-ROM! View it in an easy to use E-BOOK format or view it on your word processor, it's your choice! Read the material, study it, apply it, and when you feel you're ready, take the enclosed test. Send us back the test and, if you pass, we will send you a certificate suitable for framing that will show everyone that you have the skills you need to take care of customers and drive a World -Class Customer Service Team! Our Certificate program cost is only N11, 242.50 and includes everything you need to earn a certificate in Customer Service Training! You get: o Our Master Customer Service Training Package, which includes all of our popular Customer Service Training publications! o Bonus material to help you apply what you've learned and improve your skills! o A test for you to take and send to us for grading. o A certificate upon successful completion of the program for you to hang on your wall; show to your boss or prospective employers! Titles include: 1. Fundamentals of customer service 2.How to treat all kinds of customers 3. Providing world-class customer service over the phone 4. Customer service for frontline personnel 5. Customer service for service technicians 6. Service recovery techniques 7. Seven days to better customer service Bonus material: Using customer service to sell Investment Special pricing N11, 242.50 for immediate download plus N742.50 S&H (CD-ROM version only) To Order Make your payment into any branch of the following banks: First Bank A/C No 2482030003209 Ecobank A/C No 1268832714 The account name is Career Forte domiciled at Alausa. + Please pay in your name(s), as you want it to appear on your certificate. + Call or text us to inform us of your payment and also keep your teller, which will serve as an evidence of payment. + An acknowledgement and e-receipt will be sent to you by email. . Once payment is confirmed download links and instructions are sent to your mailbox immediately. For further enquiries contact Kehinde @ kakintobi@careerforteng.com or call 08060631373 Visit www.careerforteng.com for more training options. |
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