FULL JOB DETAILS
JOB ID: 10835
LOCATION: NIGERIA
DIVISION: GROUP REAL ESTATE SERVICES

POSITION CATEGORY: PROPERTY & PREMISES
EMPLOYMENT TYPE: FULL TIME - PERMANENT
SHIFT: NO
REGULATORY APPROVAL: YES

POSITION DESCRIPTION


MAIN PURPOSE OF THE JOB

To provide Project management support for branch expansion programme including the construction and refurbishment of banks buildings and to facilitate seamless handover of completed structures to the end user units. The job includes supporting the department process procurement of consultants, contractors, vendors; monitoring, evaluating and reporting construction progress from inception to completion and handover of a building fit for purpose.

Role involves establishing maintenance procedures. Responsible for co-ordinating facilities maintenance of the branches nationwide, head office campuses. Ensures that buildings are fully functional and operational. Ensures that all operations are in accordance with established health and safety regulations and that services purchased are of acceptable quality at the least possible cost. Keeps Senior Management well informed of significant problems from day to day operational activities.
Trains, directs and appraises assigned personnel. Also acts as the Services manager and carries the responsibility of operational running of all the equipments.

Possess a Degree in building construction, architecture, or other engineering degree with 5 years’ post qualification and professional associate of a recognised institution - RIBA, NIA,COREN

KEY RESPONSIBILITIES
Planning
• Support during project planning and preparation activities
• To produce design feasibilityreports to be forwarded to the unit head.
• Advise other Business Units/ Area on project processes.

Monitoring and control
• Manage the project development stages
• Support development team during project duration
• Inspect, report and ensure deviations from project scope
• Facilitate payments in line with milestones delivery
• Manage and report project activities in accordance with programme timescales.
• Manage budget to ensure delivery within budgets.
Communication
• Verbal and written communication regarding the progress of a project
• Ability to communicate effectively with stakeholders
• Produce reports to be forwarded to Unit head.
• Advise other Business Units/ Area on the project development.

Research and development (R&) and user accept testing (UAT)
• Assist with the co-ordination of the testing during the project phases.
• Relay continuous feedback to stakeholders.

General
• Highlight irregular practices and take corrective action whenever possible.
• Enforce standardisation and minimal deviation throughout project cycle.
• Manage project risks as required.
• Assist in project cost control.

Assumes responsibility for development and implementation of effective operations management policies.
• Executes established operational goals and ensures that corporate wide plans are complemented and supported.
• Assist senior management with long term budget goals, budget projections, SLA’s and Contracts.
Assumes responsibility for the effective operations management of the Facilities.
• Coordinates and arranges third party services of maintenance contractors, suppliers, vendors etc. Deals with contractors on daily basis.
• Liaises with branch operations managers and multi skilled technicians as regards operational problems.
• Responds to emergency call outs.
• Day to day running and control of: Air conditioners, borehole & water treatment plants, generators, electrical and plumbing etc.
• Manages space planning. Ensure that the building layout will accommodate present and future operational and space requirements.
• Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
• Coordinates maintenance activities. Ensures that the facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedure as appropriate.
• Ensures that bank operations are in compliance with established procedures, policies, regulations and codes as it affects maintenance.
• Ensures that work area is clean, secure and as well maintained.

Assumes responsibility for ensuring the efficient and cost effective administration of building operations.
• Develops and implement safety directives
• Completes and generates updates schedules for building expenditures.
• Creates safety awareness and trains staff in Health and Safety.
• Ensures compliance with legal regulations. Completes regular HSE inspections and updates monthly reports as appropriate and ensure that HSE requirements are effectively implemented.
• Ensures that facilities operations are cost effective, efficient and within established budget constrains.
• Researches vendors, contractors and suppliers to ensure that equipment and services are of acceptable quality, competitively priced and delivered on time.
• Ensures that all maintenance agreement and leases are current.

Assumes responsibility for ensuring professional business relations with vendor, contractors and trade professionals.
• Works to develop and maintain productive business relations with vendors, suppliers contractors etc.
• Ensures effective coordination of external services with banking operations.
• Obtains and conveys information as appropriate.
• Promotes goodwill and a positive image of the bank.
Effectively supervises Building personnel, ensuring optimal performance.
• Provides leadership to assigned personnel through effective objective setting, delegation and communication. Conducts regular meetings to ensure that the personnel are well informed of changes in policies and procedures. Discuses areas needing improvement.
• Assigns and coordinates personnel. Directs daily operations.
• Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performances. Formulates and implement employee
corrective actions as needed

KEY PERFORMANCE MEASURES
KEY MEASURES
• Constant knowledge of project status.
• Ability to proactively manage project risks
• Conformance of project to banks standards and implement corporate identity (CI) standards for fit out of building.
• Management of project constraints; cost and time.
• Good communication and coordination exists with departments. Assistance is provided as needed
• Senior management is appropriately informed of area activities and of any significant problems
• Operations personnel are well trained, effective and efficient. Appropriate supervision and assistance are provided.
• Facilities are well maintained and secure and meet the needs of the Bank.
• Bank’s operational facilities are efficient and cost effectively administered.
• Bank and future bank needs are well maintained and budgets are established.
• Effective business relations exist with vendors, contractors and trade professionals.

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