With the new Blackberry 0S 7,there is a challenge on how to restore and backup your contacts using your blackberry messenger ID. Even the app called blackberry protect app which comes with the blackberry OS 7 only back up your phone contacts and not the blackberry messenger contacts.
bbm7 backup 150x150 Having issues with BBM 7 backup options? see solution here.
so after looking for ways to solve this challenge so that it can be easy to solve the issue and backup plus restore BBM contact, here is the solution:
from the blackberry help base on the use of blackberry, this article explains what you need to do if you are having this issue of not been able to back up and restore your BBM on contact when upgrading from the BBM 0S 6 to BBM os 7.
The article reads
”As of BBM 7 the BlackBerry Messenger contacts are associated with the BBID (BlackBerry Identity). Backing up through BlackBerry Desktop Software will no longer backup BBM as the contacts are not stored locally on the BlackBerry smartphone. When moving to a new BlackBerry smartphone BBM contacts will populate on the device if associated with the same BBID.”
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