Please be informed that there will be an open training in November on

“The Essential Skills for Customer Service Excellence” as scheduled below:


Course Description: Customer Service Excellence

Duration: 2 Days

[b]Training Date: [/b]Sat 2nd and 9th Nov.

Wed 6th and 13th Nov.

Other professionals have decided to move their career a step higher by enrolling for this training,

We thought it will be good if you can join other professionals in this training .


The course fee is 45,000/participant.


Core Competencies addressed in the training:

Customer service excellence (Hello How may I help)
Communication with Customers
Handling difficult customers and complaints
Working customer service teams and team motivation
Understanding the customer service processes
Understanding customer experience

For more enquires, visit www.ccsponline.net
Or Call Doris on 08066585611

Let us know if you will be joining us.

Kind Regards