Montaigne Place, a retail luxurious cosmetic company requires the service of qualified individuals to fill the role of an Outlet Manager

Reports to: Head, Sales
Supervises: Sales Executive


Job Objectives
Supervise all outlet operations
Increase outlet turnover and maximise profitability


Responsibilities

• Promote and increase sales through the outlets
• Improve customer loyalty and satisfaction
• Intervene and provide solutions for the dissatisfied customer
• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to Head of department.
• Drive periodic promotion program (sales, discounts, special offers and schemes) at outlet level
• Manage stock levels and make key decisions about stock control
• Manage costs and overheads, and all factors affecting the profitable performance of the shop.
• Manage security, and emergency systems staff and customer awareness, according to company policy and relevant laws
• Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
• Deposit sales cash and cheques in the bank
• Prepare stock-level reports
• Analyse sales figures and forecast future sales volumes to maximise profits
• Analyse and interprete trends to facilitate planning
• Respond to customer complaints and comments
• Ensure that delivered products conform with order specifications
• Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval
• Coordinate and supervise the activities of staff in the arrangement of new stock.
• Liaise with Inventory management team as concerning stock-out goods and supply as required
• Manage, maintain and report all merchandise and non-merchandise stock



Qualifications and Requirements:

Candidate must be SMART
Minimum of HND/Bachelor’s degree in any numerate discipline
3 years cognate experience
Excellent communication and interpersonal skills


Required Competencies
Knowledge
• Customer management
• Inventory management
• Market segments

Skills

• IT skills
• Communication skills
• Execution skills
• Interpersonal skills
• Negotiation skills


Interested and qualified candidates should send their CVs to theresa.amaechi@montaigneplace.com. Please specify location in the subject of your email

Shortlisted candidates would be contacted immediately.

i hv sent d pic. waiting to hear from u