Customer Services/Examinations Assistant

To assist with market testing of venues and other suppliers.

DETAILS

REFERENCE NUMBER Customer Services/Examinations Assistant
LOCATION Port Harcourt
SALARY Pay Band 2/J
DURATION 2nd October 2014 – 3rd March 2015
WORKING HOURS 7.30am-4pm
CLOSING DATE Friday 18 July 2014

ROLE OVERVIEW
The post holder will be expected to deliver a high standard of customer service to our customers, schools and exams candidates.

Roles and responsibilities:

Examinations Administration: Providing administrative support in the delivery of examinations. This involves supporting colleagues in pre and post test/examination administration duties. This includes exams data entry, post despatch, assisting with session planning/implementation and examination invigilation.

Customer Service: Complaints, comments and feedback are dealt with in accordance with corporate policy and the Exams Quality Standards.

Information Knowledge Management: Manage information created and received in compliance with the Council’s information management standards, policies, the UK Data Protection Principles and local legislation.

HOW TO APPLY
Please read through the Customer Services/Examinations Assistant Port Harcourt role profile. Download and complete the British Council EO& form and also the British Council external application form.

Apply Online: http://www.hub32.com/ng/1064/british-council-nigeria-is-recruiting