I open paypal,ebay account and linking my card to paypal account. On 5 July, I bought Android Tablet from ebay seller who based in Thailand, on 7th July, I bought 600pcs colourful rainbow rubber loom band from ebay seller who based in China, on 8th July, I bought another Android Tablet from ebay seller who based in London. From my ebay and paypal account indicate that all these items were shipped. The seller from China sent me track number. I sent a request to the first seller via ebay, to send me track number. Within some minute ebay sent me indefinite suspension message and cancellation of all my transaction. The reason they give was that my recent activity has raised serious security concern.

I was confused, the following week I saw a thread on nairaland that discuss on paypal dispute. I decide to open a dispute to get my money back.
I open a dispute against the three sellers I bought items from, two respond immediately, they also sent me track number to track my item, which I did both items are in Nigeria now though it haven't get to me. But that's the respond I go from the tracking code. One is already in post office in my State, the other one still in Lagos. The first person I bought item from whom my message to, led to my suspension did not respond to me. He did not sent track number. He only respond to me because I threat to escalate the dispute.


The followings are our conversation so far. I don't know if this seller is trying to play smart.



From Buyer - ************7/16/2014 08:51 PDT
I bought this item from you; 8GB Multi-Color 7" Tablet PC Android 4.2 Dual Core Dual Camera A23 1.5GHz 512M a ( item: 111364059401 transaction: 1234809184001 ) on 5th July, 2014.

I sent you a message the following week, requesting track number to track the item, I don't know what happen along I got indefinite suspension and cancellation of the transaction which I have already paid for.

The question is how am I going to get my money back?

From Buyer - **************7/17/2014 09:07 PDT
Failure to get your respond in the next 24 hours, I will escalate this dispute.

Thanks.

From Seller - ***************7/18/2014 01:31 PDT
"""hi my dear buyer ,thank you for your email ,

pls do not worry about your items ,this is the international order ,the exact delivery time is not stable ,sometimes ,it will takes a littler longer ,we hope you can wait your items paitently ,

We have already sent the items to you on Jul.13

1)Shipped by: China post (airmail, postal service)

There is no tracking number.since now it is the peak of shipping company ,it takes around 15-35 days to your country

So the established date is around Aug.18

2)Now your right is under the protection of paypal,you do not need to worry about losing money .so pls give us enough time to send your items.

3)If you still not get until above date, please come here and tell us about it or send email to your customer serivce via ebay message .We will reply to you within 24 hours .

Tips: Escating the case is really inconvenient to solve our problem.So pls do not do it before you get the reply from us .

Best regards,

"

From Buyer - **************7/18/2014 05:19 PDT
Item I bought on 5th July was sent on 13 July, that is unbelievable. The ones I bought on 7th and 8th July respectively was sent in two days interval.

No track number. If I don't get track number I will escalate this dispute before the deadline

Thanks

From Seller - *************7/19/2014 01:56 PDT
So sorry for the trouble my dear friend , there some mistake with our system so we send out delayed , but we send you a fast shipping , can you wait a few days more ? If you still not get the item till to Aug . 10, pls come back here ask a refund , ok ?

Please do not leave feedback or escalate CASE/DISPUTE before you email us.it will bring inconvenience for both of us.

Paypal has held the money ,you have 20 days for protection.It is beneficial for you

From Buyer - *************7/22/2014 03:34 PDT
Paypal give 5th, August as deadline of this dispute. If the case is not resolved after 5th August it will automatically close and any closed case can not be re-open. And you are giving me 10th August. I need to resolved this issue before facing ebay for re-opening of my account. I just need a track number to track my item

From Seller - **************7/22/2014 04:52 PDT
"Hi dear buyer ,

1) Could you kindly give us another 7 days to wait for it in case of the customs reason ? You know ,now it is the peak of shipping company for the holidays coming .

2)Besides Paypal gives us 20 days to solve the problem in paypal dispute ,so you do not need to worry losing money within these

3)If you still have not get the items until Jul.30, then you come here and tell us ,

we will issue the refund to in paypal dispute (BUT NOT IN PAYPAL CLAIMS ) once we read your emails within 24 hours ,

ok ?

4)If u can not agree with us this solution ,then pls also come here and tell us about your idea .

(Pls do not escalate the case before we replied to you because we hope we can solve the problem in paypal dispute )

Waiting for your reply

"

From Buyer - ****************7/23/2014 00:49 PDT
Ok, you said July 30th. No problem I will do that.

PLEASE AM I VIOLATING ANY PAYPAL LAW? ARE THE QUESTIONS AND RESPONDS INLINE? THIS MY FIRST TIME BUYING THINGS IN EBAY AND MY FIRST DISPUTE ONLINE.

Wait and get your items. Then call ebay and discuss the suspension.

koksybrown: Wait and get your items. Then call ebay and discuss the suspension.

Ok, thanks alot.

My friend. No tracking number means no items was sent to me. I have purchased two items without tracking numbers and I received none. Dont fall for the fraud MY friend.

mayorall: My friend. No tracking number means no items was sent to me. I have purchased two items without tracking numbers and I received none. Dont fall for the fraud MY friend.

Thanks Boss, I really appreciate

No tracking number usually means nothing was shipped. Some sellers have a way of tricking you to wait so that the time allowed to file a dispute elapses.

Tell the seller you need a tracking number right away and if you don't get a tracking number escalate the issue.

Did you win a bid for the item or did you use the buy it now option? If the winning bid is too low some sellers will not agree to ship to you just to avoid trading at a loss. They would rather look for a way to cause a dispute that will cause ebay to cancel the transaction.

ogb5: No tracking number usually means nothing was shipped. Some sellers have a way of tricking you to wait so that the time allowed to file a dispute elapses.

Tell the seller you need a tracking number right away and if you don't get a tracking number escalate the issue.

Did you win a bid for the item or did you use the buy it now option? If the winning bid is too low some sellers will not agree to ship to you just to avoid trading at a loss. They would rather look for a way to cause a dispute that will cause ebay to cancel the transaction.

I used buy it now option, I did not win any bid.