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Re: The Domainkingng Thread by Nobody: 7:13am On Nov 18, 2015
Buy a Domain from Domainking or check here for guide
http://www.zealmat.com/2015/11/how-to-purchase-domain-name-from.html?m=1
Re: The Domainkingng Thread by Amastermovic(m): 7:46am On Nov 18, 2015
domainking:
Hi,
I am Karan B from DomainKingNG Team. DomainKingNG is an Accredited Registrar from India. We have recently started business in Nigeria.

This thread is not a promotional thread.

Purpose of this thread is to engage with the users of Nairaland who would like to know more about DomainKingNG and our offers.

You can also ask about any issues related to domain & hosting. We will genuinely try to help if we can.

Users can also openly use this thread to post their feedback on our service.

Please play fair & do not attempt to use this thread to post promotional materials or spam.

We would like the Nairaland Webmaster community to benefit from this thread.

Consider it like our Nairaland Social Page & engage with us.

Best Regards,
DomainKingNG Team

Hello just bought the civilian plan but don't know if you can help me install buddypress and the mobile themes is the most important thing.. Please

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 8:20am On Nov 18, 2015
Amastermovic:


Hello just bought the civilian plan but don't know if you can help me install buddypress and the mobile themes is the most important thing.. Please
Hi,
Yes you can install Buddypress plugin in Wordpress if you will buy any Hosting plan from us.

Regarding themes, we can install any theme for you but you need to tell us the theme that you want to use and we will install it for you.

Please email us at support[at]domainking.ng or raise a support ticket at: http://www.domainking.ng/support/ with details of your domain.

Best Regards,
Naveen
Domainking.NG
Re: The Domainkingng Thread by Amastermovic(m): 12:59pm On Nov 18, 2015
DomainKingTeam:

Hi,
Yes you can install Buddypress plugin in Wordpress if you will buy any Hosting plan from us.

Regarding themes, we can install any theme for you but you need to tell us the theme that you want to use and we will install it for you.

Please email us at support[at]domainking.ng or raise a support ticket at: http://www.domainking.ng/support/ with details of your domain.

Best Regards,
Naveen
Domainking.NG

Movicmaster@gmail.com my support ticket is yet to be answered

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 1:44pm On Nov 18, 2015
Amastermovic:


Movicmaster@gmail.com my support ticket is yet to be answered
Hi,
I can see that your ticket was raised just a few minutes ago and your issue has already been escalated to the concerned team. They will get back to you within an update soon.

I request your patience during that time.

Best Regards,
Naveen
Domainking.NG
Re: The Domainkingng Thread by donTbone(m): 4:59pm On Nov 19, 2015
i need to know before dealing with Domain king and starting a blog?
Kind help will be appreciated.

Regards
Re: The Domainkingng Thread by domainking: 12:27am On Nov 20, 2015
donTbone:
i need to know before dealing with Domain king and starting a blog?
Kind help will be appreciated.

Regards
Hi,
Feel free to contact us for all your queries.

You can leave us a message at http://www.domainking.ng/support/ or email us at: support[at]domainking.ng

We will get back to you with answers to all your queries.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by Amastermovic(m): 10:47pm On Nov 25, 2015
If I exhaust my bandwidth on civilian plan before month end or disk space.. What would be the next option
Re: The Domainkingng Thread by domainking: 12:18am On Nov 26, 2015
Amastermovic:
If I exhaust my bandwidth on civilian plan before month end or disk space.. What would be the next option
Hi,
Bandwidth limit usually gets exhausted when your website's current traffic uses more bandwidth than what is offered in the current plan.

You are always recommended to upgrade to higher plan that is according to your website's current bandwidth and space requirements. You must scale up your web hosting plan according to your current requirements.

For more details and for further help on this issue, please raise a ticket at: http://www.domainking.ng/support or email us at: support[at]domainking.ng

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by Ne0w1zarD: 2:42pm On Nov 26, 2015
Hi,

Regarding your web hosting offer N93/mo, can I pay like 5months ahead? and if the offer expires will I continue at N93/no for the first year?

Again, is 500mb storage will be OK for a WordPress blog with average page views of 1000 page views?

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 3:47pm On Nov 26, 2015
Ne0w1zarD:
Hi,

Regarding your web hosting offer N93/mo, can I pay like 5months ahead? and if the offer expires will I continue at N93/no for the first year?

Again, is 500mb storage will be OK for a WordPress blog with average page views of 1000 page views?
Hi,
Sorry but it is not possible to pay on monthly basis or as you said for 5 months. The minimum term for the Civilian Hosting plan is 1 Year. So it is not possible to pay for less months.

Regarding your second query, page views are related to bandwidth not with disk space. Disk Space is the space that you can use on the server. Higher page size and more views leads to high consumption of your bandwidth. Bandwidth is refreshed monthly but the disk space is permanent.

So it depends on your blog if the bandwidth will be enough for you. But I would advice you to start with the smallest plan and upgrade in the future if there is need. You can check all our hosting plans from here: http://www.domainking.ng/web-hosting/

For more details and for further help on this issue, please raise a ticket at: http://www.domainking.ng/support or email us at: support[at]domainking.ng

Best Regards,
Naveen
DomainKing.NG
Re: The Domainkingng Thread by Barcaboyz(m): 4:39pm On Nov 26, 2015
domainking:

Hi,
Kindly raise a support ticket in our panel: http://www.domainking.ng/login/ with all details related to your domain.

And please answer these questions:
1) Do you want to setup Wordpress Blog or Blog? For wordpress blog you would need a web hosting plan along with the domain.

2) Do you already have a blog that you want to integrate with your domain.

Feel free to contact us if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support
?





What are the easiest way to set up a Domain

1 Like

Re: The Domainkingng Thread by Barcaboyz(m): 5:42pm On Nov 26, 2015
Please guide me to setup my registered domain
Abdulmalikamodu@gmail.com

1 Like

Re: The Domainkingng Thread by domainking: 11:00pm On Nov 26, 2015
Barcaboyz:
Please guide me to setup my registered domain

Abdulmalikamodu@gmail.com
Hi,
You can register your domain name from here: http://www.domainking.ng/domain-registration/

If you have already registered a domain from us, you can manage it here: http://www.domainking.ng/login/

Please email us at support[at]domainking.ng or raise a ticket at: http://www.domainking.ng/support/ with your query and we will guide you with the complete process.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by domainking: 11:14pm On Nov 26, 2015
Barcaboyz:
?

What are the easiest way to set up a Domain
Hi,
You can register your domain here: http://www.domainking.ng/domain-registration/

This guide should be of help to you:
http://www.ogbongeblog.com/2014/11/domainking-domain-name-registration-guide.html

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by Ne0w1zarD: 12:27pm On Nov 27, 2015
I registered an account yesterday and I place an order which I paid today but it is telling me user not found when I tried login now angry

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 1:02pm On Nov 27, 2015
Ne0w1zarD:
I registered an account yesterday and I place an order which I paid today but it is telling me user not found when I tried login now angry
Hi,
Can I please know the domain name that you have registered yesterday?

Please raise a support ticket for this issue from here: http://www.domainking.ng/support/ or email us your complete issue at support[at]domainking.ng with your domain name for us to check. You can also contact our live chat executive at www.Domainking.NG for assistance.

Best Regards,
Rahul
Domainking.NG
Re: The Domainkingng Thread by Ne0w1zarD: 1:12pm On Nov 27, 2015
DomainKingTeam:

Hi,
Can I please know the domain name that you have registered yesterday?

Please raise a support ticket for this issue from here: http://www.domainking.ng/support/ or email us your complete issue at support[at]domainking.ng with your domain name for us to check. You can also contact our live chat executive at www.Domainking.NG for assistance.

Best Regards,
Rahul
Domainking.NG

it's host not domain I registered yesterday and I couldn't login to the client area today
Re: The Domainkingng Thread by DomainKingTeam: 1:36pm On Nov 27, 2015
Ne0w1zarD:


it's host not domain I registered yesterday and I couldn't login to the client area today
Hi,
Please tell me your email account used at our website or the domain that you have used with hosting plan yesterday.

We need these information to check your issue. Please raise a support ticket for this issue from here: http://www.domainking.ng/support/ or email us your complete issue at support[at]domainking.ng.

Best Regards,
Rahul
Domainking.NG
Re: The Domainkingng Thread by Ne0w1zarD: 1:50pm On Nov 27, 2015
DomainKingTeam:

Hi,
Please tell me your email account used at our website or the domain that you have used with hosting plan yesterday.

We need these information to check your issue. Please raise a support ticket for this issue from here: http://www.domainking.ng/support/ or email us your complete issue at support[at]domainking.ng.

Best Regards,
Rahul
Domainking.NG
okay, I have notice the error but I have just paid, should I open a ticket so that u can verify my payment?
Re: The Domainkingng Thread by DomainKingTeam: 2:00pm On Nov 27, 2015
Ne0w1zarD:

okay, I have notice the error but I have just paid, should I open a ticket so that u can verify my payment?
Hi,
Yes please raise the support ticket from here: http://www.domainking.ng/support/

Our support team will get back to you.

Best Regards,
Rahul
Domainking.NG
Re: The Domainkingng Thread by ayindepremier: 10:04am On Nov 28, 2015
Hello Domainking,
Just set up WordPress on my cpanel, although I have been on for some time and I decided to switch to WordPress.
the problem is that my domain address is always offline most times. You can see the screenshot below and I have delete nameservers and replaced them with d provided ones u gave me in my mail.

pls kindly sort this out fast.
Thank You.

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 10:27am On Nov 28, 2015
ayindepremier:
Hello Domainking,
Just set up WordPress on my cpanel, although I have been on for some time and I decided to switch to WordPress.
the problem is that my domain address is always offline most times. You can see the screenshot below and I have delete nameservers and replaced them with d provided ones u gave me in my mail.

pls kindly sort this out fast.
Thank You.
Hi,
I can see that you have entered the wrong nameserver for the domain Nairainsider.com. You can check it from the Verisign's whois (.COM Registry) by entering your domain name here: http://www.verisign.com/en_IN/whois/index.xhtml

Your current nameservers that you are using are:
Name Server: NS11.SMARTWEBNG.COM
Name Server: NS12.SMARTWEBNG.COM

Your need to enter the correct nameservers provided to you for the hosting to work. You need to correct it at your domain provider. If you are not able to resolve the issue you can contact our support from here: http://www.domainking.ng/support/

Our support team will help you out.

Best Regards,
Rahul
Domainking.NG
Re: The Domainkingng Thread by Ne0w1zarD: 10:45am On Nov 28, 2015
DomainKingTeam:

Hi,
I can see that you have entered the wrong nameserver for the domain Nairainsider.com. You can check it from the Verisign's whois (.COM Registry) by entering your domain name here: http://www.verisign.com/en_IN/whois/index.xhtml

Your current nameservers that you are using are:
Name Server: NS11.SMARTWEBNG.COM
Name Server: NS12.SMARTWEBNG.COM

Your need to enter the correct nameservers provided to you for the hosting to work. You need to correct it at your domain provider. If you are not able to resolve the issue you can contact our support from here: http://www.domainking.ng/support/

Our support team will help you out.

Best Regards,
Rahul
Domainking.NG

What of mine http://supremewap.com ?
I am currently facing this problem too!
Re: The Domainkingng Thread by DomainKingTeam: 11:02am On Nov 28, 2015
Ne0w1zarD:


What of mine http://supremewap.com ?
I am currently facing this problem too!
Hi,
Your website supremewap.com is loading perfectly fine at our end.

I have also opened a support ticket to answer your issue in full detail. Kindly check your email associated with the domain supremewap.com for more information and please reply there if you still have any doubt.

Best Regards,
Rahul
Domainking.NG
Re: The Domainkingng Thread by ayindepremier: 11:58am On Nov 28, 2015
DomainKingTeam:

Hi,
I can see that you have entered the wrong nameserver for the domain Nairainsider.com. You can check it from the Verisign's whois (.COM Registry) by entering your domain name here: http://www.verisign.com/en_IN/whois/index.xhtml

Your current nameservers that you are using are:
Name Server: NS11.SMARTWEBNG.COM
Name Server: NS12.SMARTWEBNG.COM

Your need to enter the correct nameservers provided to you for the hosting to work. You need to correct it at your domain provider. If you are not able to resolve the issue you can contact our support from here: http://www.domainking.ng/support/

Our support team will help you out.

Best Regards,
Rahul
Domainking.NG
www.intodns.com/nairainsider.com just checkd my DNS there and the nameservers are exactly intact nd correspond to urs. but the error 404 from Google continues.

pls help out
Re: The Domainkingng Thread by DomainKingTeam: 12:25pm On Nov 28, 2015
ayindepremier:

www.intodns.com/nairainsider.com just checkd my DNS there and the nameservers are exactly intact nd correspond to urs. but the error 404 from Google continues.

pls help out
Hi,
I can see that our support team has already answered your ticket. So kindly check your email for further clarification.

Best Regards,
Rahul
Domainking.NG
Re: The Domainkingng Thread by ayindepremier: 1:33pm On Nov 28, 2015
DomainKingTeam:

Hi,
I can see that you have entered the wrong nameserver for the domain Nairainsider.com. You can check it from the Verisign's whois (.COM Registry) by entering your domain name here: http://www.verisign.com/en_IN/whois/index.xhtml

Your current nameservers that you are using are:
Name Server: NS11.SMARTWEBNG.COM
Name Server: NS12.SMARTWEBNG.COM

Your need to enter the correct nameservers provided to you for the hosting to work. You need to correct it at your domain provider. If you are not able to resolve the issue you can contact our support from here: http://www.domainking.ng/support/

Our support team will help you out.

Best Regards,
Rahul
Domainking.NG
the nameservers has been changed for some hours ago and yet no response. Nairainsider.com is still on error 404. I have contacted my domain provider and I was directed to mail u fr further examination nd clarifications on ur end.
thank u.
Re: The Domainkingng Thread by DomainKingTeam: 2:15pm On Nov 28, 2015
ayindepremier:

the nameservers has been changed for some hours ago and yet no response. Nairainsider.com is still on error 404. I have contacted my domain provider and I was directed to mail u fr further examination nd clarifications on ur end.
thank u.
Hi,
Your website is loading fine at our end. Have a look at the screenshot: http://prntscr.com/97wr7x

I have already clarified to you before that your issue is totally related to DNS propagation at your ISP. This is something that is totally dependent on your ISP and your local DNS cache. So this is something we don't control.

Also your website is accessible from third party servers. Please see the link below:
https://gtmetrix.com/reports/nairainsider.com/BbgTk6t1

So please wait for at least 24-48 hours for the DNS setting to work properly at your end.

Best Regards,
Rahul
Domainking.NG
Re: The Domainkingng Thread by ayindepremier: 7:29am On Nov 29, 2015
DomainKingTeam:

Hi,
I can see that our support team has already answered your ticket. So kindly check your email for further clarification.

Best Regards,
Rahul
Domainking.NG
Thanks

1 Like

Re: The Domainkingng Thread by Mayfrank(m): 5:03pm On Dec 05, 2015
How do I change the domain associated with my hosting account?
Re: The Domainkingng Thread by domainking: 12:01am On Dec 06, 2015
Mayfrank:
How do I change the domain associated with my hosting account?
Hi,
Its not possible to change the main/primary domain of a hosting account. But you can add a new domain as an addon domain to your hosting account if it has addon domains option enabled in it.

Please email us at support[at]domainking.ng with your account details and your query we will check and get back to you with the details.

Best Regards,
Karan
DomainKing.NG

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