Bigboy289:
I want to check my available disk space, I want to login to cpanel but it is telling me : "you changed your IP address"

DomainKingTeam:


Hello Bigboy289,
Sorry for delay in getting back to you.

If you are looking to check your available disk space in cPanel, please refer this guide: https://www.domainking.ng/articles/disk-space-usage-in-cpanel/

The above guide will be helpful for you to check disk space usage in cPanel.

Regarding IP Address Changed:
====================
If your IP is changing constantly than its clear you are having internet connectivity issues.

Please note for security reasons cPanel don't allow users to use dynamic IP within a session. During a login session, your internet connection has to maintain a same static IP to validate a session.

Many internet connections use dynamic IPs but the IP never changes between an active session, if it does it could be due to poor internet connectivity which must be reported to the ISP. You can confirm this by going to: https://www.whatsmydns.net/whats-my-ip-address.html

So please try to access your cPanel from the sub-domain https://cpanel.yourdomain.com(replace with your domain name) , many times this will fix the error.

Or you can access your cPanel with static IP. This will also fixed the issue.

I hope this clarify your queries.

Best Regards,
Karan,
DomainKing.NG

Isuachrist:
Domain King. Can you please speed up confirmation of customers payments.

I paid with GTB today and I believe it was received since 12:noon.

I am waiting thanks.

(I can't put my details here as u said no double Messages, I have already sent an Email)

EmiYagi:
Please my blog www.earnersweb.com has being showing this and i have complained to customer care via email but customer care hasnt been productive. Please what is the issue?
I was asked to verify account and i have sent my details still no change.

EmiYagi:
Please my blog www.earnersweb.com has being showing this and i have complained to customer care via email but customer care hasnt been productive. Please what is the issue?
I was asked to verify account and i have sent my details still no change.

JONITEZ:
Hello Domain king.

My site(www.cresthub.com) has been offline for over 48 hours.

The screenshot below will explain better.

DomainKingTeam:


Hi JONITEZ,
Sorry for delay in getting back to you.

I've checked that your website cresthub[dot]com is already working fine at my end. I have also checked it at independent 3rd party monitoring website: GTMetrix & your website is loading perfectly there also. Please refer to this report: https://gtmetrix.com/reports/cresthub.com/gA1o5Y7q

Please recheck it again from your side.

Also, for faster response I request you to please always contact with our support team regarding your issue via registered email. You can also contact with our support team at support@domainking.ng or via Live Chat Support on our website for faster response.

You will get faster response within few minutes.

Regards,
Karan,
DomainKing.NG,

bignero:



hello Please my website
www.livingwell.com.ng
gave me this error message this the morning BAND WIDTH LIMIT EXCEDED

whats the problem? and whats the solution?

Jovialportal0:
Hello domainking rep,

got a hosting and a domain today don't know what's wrong, the account is still pending.

please help as the project is urgent

DomainKingTeam:


Hi Jovialportal0,

I am really sorry for the delay in getting back to you.

I request you to please get in touch with our support team regarding your issue and they will get back to you in few minutes. You can get in touch with our support team at support@domainking.ng or via Live Chat Support on our website for faster response.

Please understand the Nairaland thread is not an right medium for communicating support issues so if you have any issues directly contact us via Live Chat Support on our website or via email. Our Support team will respond you in minutes.

So kindly get in touch with our Support team as soon as possible.

Best Regard,
Karan,
DomainKing.NG

randieboy:
You scammer karma would catch up with you soon. you people disabled my site in less than 48hrs after payment claiming you cant find me on social media and requesting for personal documents that you want to use to scam others. Guys avoid these scammers for your own good.

ospreywin:
Hi domainking... I was unable to log in to my cpanel with the cpanel url, I'm receiving error when trying to reach the url

AnglChris:
My sites haven't been coming up if recent. More like there are times all my blogs don't even come up at all I'm using blogger but domainking domains. Please help!

Semilore0001:
Why does the refund process take so long and so much time, especially with Guaranty Trust Bank, but different when funding the account?

emmsana:
Hello.
i will love to know why my domain with the below details was suspended while still in active year without any notification.
Registration Date: 03/07/2019
Domain: askme(dot)com(dot)ng
Registration Period: 1 Year/s
Amount: N999
Next Due Date: 03/07/2020

what business do i have with Hostgator? as the page is asking me to contact hostgator

DomainKingTeam:


Hi Emmsana,
I'm sorry for delay in getting back to you.

I can see that you have only domain askme.com.ng registered with us & it's already activated till 2020-07-03 with us as per whois record.

However, I've checked that currently your domain is loading from your hosting account that you have brought from somewhere else (NameCheap Hosting provider). You can even confirm it from here: https://whois.nic.net.ng/whois.jsp

So I advise you please get in touch with them & ask for this issue as you are using their name-servers. They will surely assist you with it.

Moreover, I request you to please contact with our support team at support@domainking.ng or via Live Chat Support on our website for faster response in future.

You will get faster response within few minutes.

Regards,
Karan,
DomainKing.NG,