So, I was jejely using my MTN zone yesterday when I received the dial *507# message to get 5x your recharge. Without thinking about it -I should have seeing as I know MTN is made up of corporate thieves intent on fleecing the unsuspecting public- I opted in and got the message that my limit is #300 (how much I need to spend daily to qualify).

Now, this in itself wasn't bad. I figured it was alright, MTN making sense things... who knew I was going to regret that statement very shortly. So, I made a call and barely 12 minutes later heard the "one minute remaining" warning. I was like what the hell? You can imagine my SURPRISE when I checked my balance -which was at least #500 before I started making the call- and found that I had less than #40.

I called their customer care to file a complaint and ask how to go about deactivating the surprise package, and guess what? THERE WAS/IS NO DEACTIVATION CODE AS OF THIS MOMENT. What their customer care guys do is pretend to forward your complaints to their engineers and tell you that it's done. If you call after that, you'll still be surprised .

Now my question is this: why the exorbitant call rates (we're talking about #40 per minute)? Why would you roll out a plan and not have a deactivation code ready? There must be some shady intention behind this -something along the lines of "pretend we're working on it while millions of people make calls and we rip them off". It goes to show that these guys are crooks in suits.

MTN's surprise is really a SURPRISE guys. If you haven't opted in, I beg you, don't! As for me, I'm dumping that line until this madness stops. I'm sure their big wigs are in their various offices with their feet up the table laughing their a-s-s-e-s off at our naivete. In their minds now, we're all mugus. Far as I'm concerned, their new tag is "MTN.... fleecing you everywhere you go".

You fall for that? I got the message but I don't dial any code MTN gives me. The only code I dial on MTN network is *556#. Or *555* when I want to load.

Try migrating to another plan to see if that will cancel the current plan.

Yeah... already tried that too. No luck, man.

henryutd:
You fall for that? I got the message but I don't dial any code MTN gives me. The only code I dial on MTN network is *556#. Or *555* when I want to load.

Try migrating to another plan to see if that will cancel the current plan.

MTN can't trick me again with such words, no b today me n mtn sabi, but whether *885# or*409# or Jara all are baits to make customers fall to their exorbitant rates with hidden terms n conditions u only get to know after u have opt in, Now I have come to realize that everything that has to do with their '' MTN SURPRISE ' are all dubious, I rest my case

kene05:
MTN can't trick me again with such words, no b today me n mtn sabi, but whether *885# or*409# or Jara all are baits to make customers fall to their exorbitant rates with hidden terms n conditions u only get to know after u have opt in, Now I have come to realize that everything that has to do with their '' MTN SURPRISE ' are all dubious, I rest my case

Guy, me self don fall yakata dis time around o for there stupid surprise. The fact remains that am still on mtn zone sha, but the cal rate now na 40k per secs, me wey be say i dey enjoy 4k per secs before i received that msg yesterday evening. The good news about it al is that it ends on the 24th on November. I believe by that time, i will be on my normal rate again.

YES IT'S THE MTN SURPRISE.
YOU'RE SURPRISED YOU WERE CHARGED OUTRAGEOUSLY.
AND NOW THE CUSTOMER CARE SURPRISINGLY HAS NO CODE FOR OPTING OUT.

MTN, YOU HAVE SURPRISED US AND OUR EYES INDEED WIDENED WITH YOUR SURPRISES.

shegsky:

Guy, me self don fall yakata dis time around o for there stupid surprise. The fact remains that am still on mtn zone sha, but the cal rate now na 40k per secs, me wey be say i dey enjoy 4k per secs before i received that msg yesterday evening. The good news about it al is that it ends on the 24th on November. I believe by that time, i will be on my normal rate again.

Unto the 40k /s na everybody o, so far u dy zone, dats d recent development since today o.

Cheap mtn data plan...

kene05:

Unto the 40k /s na everybody o, so far u dy zone, dats d recent development since today o.

MTN trying to be smart abi. Me don dey use my 2nd mtn sim wey dey TRUE TALK make calls since. When they are normal, then i can go back to the 1st sim . Na so o.

Na so we see am. surprise indeed. I never make
any call since morning, the first time I saw 40.00kb
I thought Na 0.4 or 4.00 but as I open my eyes
wella naso I see 40.00. I switch of my phone,on it
back, still the saw thing, Toh.......Na msg I dey send
since o

Me d highest wey i don get for zones today na 12kobo..

I dey even do yanga for 8kobo self.cos d 4kobo jst dey brekete since mornin...

henryutd:
You fall for that? I got the message but I don't dial any code MTN gives me. The only code I dial on MTN network is *556#. Or *555* when I want to load.

Try migrating to another plan to see if that will cancel the current plan.

Code averse.

adanduka:
YES IT'S THE MTN SURPRISE.
YOU'RE SURPRISED YOU WERE CHARGED OUTRAGEOUSLY.
AND NOW THE CUSTOMER CARE SURPRISINGLY HAS NO CODE FOR OPTING OUT.

MTN, YOU HAVE SURPRISED US AND OUR EYES INDEED WIDENED WITH YOUR SURPRISES.

Surprise, Surprise!

Had similar issue. Called the Customer care and they said I should call back in 24hrs because they can't view my calls history or diagnosis what happened so I just decided to blank them knowing fully that MTN is scam and there is nothing we the subscribers can do about it which is the most annoying part of it.

End on the 24th? You sure? These guys will move the date forward o. They're making a killing from this stuff. MTN... Fleecing You Everywhere You Go

shegsky:

Guy, me self don fall yakata dis time around o for there stupid surprise. The fact remains that am still on mtn zone sha, but the cal rate now na 40k per secs, me wey be say i dey enjoy 4k per secs before i received that msg yesterday evening. The good news about it al is that it ends on the 24th on November. I believe by that time, i will be on my normal rate again.

My bro... These guys are cunning I swear. All Na wayo

Mekiluv:
Had similar issue. Called the Customer care and they said I should call back in 24hrs because they can't view my calls history or diagnosis what happened so I just decided to blank them knowing fully that MTN is scam and there is nothing we the subscribers can do about it which is the most annoying part of it.

.

Hostermipo:

Na so we see am. surprise indeed. I never make
any call since morning, the first time I saw 40.00kb
I thought Na 0.4 or 4.00 but as I open my eyes
wella naso I see 40.00. I switch of my phone,on it
back, still the saw thing, Toh.......Na msg I dey send
since o

markpenk:
End on the 24th? You sure? These guys will move the date forward o. They're making a killing from this stuff. MTN... Fleecing You Everywhere You Go

Guy, as i type these ,am happy to announce to you that my call rate is back to normal. I can now flex at d rate of 4k and 8k per secs.