Position:
Network Operator


General:
Job Location: Lagos, Nigeria
Experience Required: 2 to 4 years
Job Type: Full Time

Education and Qualifications:
OND/HND in Computer Science or B.E. in Computer/Communication Engineering

Skills and Specifications:
Good knowledge of wireless communications and networking basics
Analytical abilities and professional office experience

Duties and Responsibilities:
Document network problems and resolution for future reference
Monitor System/Network devices performance
VPerforms troubleshooting analysis of servers, workstations and associated systems
Obtain information and ensure timely response to the network alarms/NOC instructions
Respond positively to any instruction given by a senior level engineer
Monitor network traffic to identify problems and make capacity planning recommendations with the help of NMS and monitoring tools
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Job Title: Call Operator.
Location: Lagos
Duties and Responsibilities
Respond to enquiries and technical complaint from residential clients; via phone and email.
Handle tasks assigned by shift supervisor.
Requirements for the role:
Possession of basic understanding in computer and computer networking.
Excellent written and verbal communication skills (English).
Good telephone manner and interpersonal skills.
Passionate about IT and committed to building a career in IT.
Minimum Qualifications:
B.Sc/HND Computer Science/Engineering or related discipline.
Possession of at least one certification (e.g. ITIL, CCNA, MCSE etc) is an added advantage.
Not more than 27 years old by 31st December 2014.
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Job Title: Support Engineer.
Location: Lagos
Duties and Responsibilities
Provide telephonic technical support to corporate clients.
Help customers with resolving technical problems
Handle escalation of technical problems from call operators
Requirements for the role:
Deep understanding of networking protocols (TCP, IP, DHCP, SMTP, POP3, HTTP/HTTPS).
Excellent written and verbal communication skills (English)
Good telephone manner and interpersonal skills
Service-minded, a quick learner and a problem solver
Proactive and ability to use initiative.
Ability to work with minimal supervision and possess good organizational skills
Minimum Qualifications:
University degree or its equivalent. B.Sc/HND Computer Science/Engineering or related discipline.
Possession of at least one certification (e.g. ITIL, CCNA, MCSE etc)
Minimum of two (2) years post NYSC qualification experience in network support.
Method of Application:
Please ensure that the subject of your email is the position being applied for. Emails without the appropriate subject will not be considered.

Send application Email to: recruit@cobranet.org, visit http://cobranet.org/careers.php for more info.

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