Job Summary

The IT Support & Asset Management Officer will provide daily on-site/off-site technical support for staff Hardware and Software administration, IT systems, ensure back-up of data and proper usage maintenance of all IT equipment and update all software and systems in use. S/he will also manage all Assets purchased under Systems for Health.

Major Duties and Responsibilities:

IT Management

• Oversee the implementation of URC and S4H IT policy and operating procedures.
• Provide preventive maintenance on workstations, servers, printers and LAN components when needed.
• Provide diagnostics and problem resolution for laptops, desktop computers, printers and server systems.
• User support training on file server access and use.
• Install operating system upgrades, enhancements, fixes and patches as provided.
• Install supported software packages supplied and required by URC.
• Monitor existing equipment’s ability to meet the URC’s demand and recommend new system hardware as needed.

• Create user accounts, shared network drives (data areas) and network printing as requested by the staff
• Advise on the server disk space, utilization rate and caching ability and make recommendations
• Serve as a consultant for the purchasing of software or hardware upgrades.
• Ensure that system backups are functioning correctly.
• Offer maintenance/repair of computers/laptops/printers etc.

Asset Management

• Oversee the implementation of the URC Ghana Asset management operating procedures
• Maintain and regularly update an Asset/ Inventory list of all assets procured under the project.
• Conduct an inventory/ asset verification of all Systems for Health assets in Ghana and in all the facilities on a quarterly basis and update inventory list accordingly.
• Ensure specific facility inventories are maintained, updated and regularly checked.
• Liaise closely with the procurement officer, administrative assistant (stores) and finance to collect information on new assets and update the Assets/ Inventory list accordingly.
• Implement Systems for Health project marking and branding plan as relates to assets and or inventory. In addition ensure that each asset is engraved and identified with unique numbers.
• Follow-up on damaged and lost assets and report on status, including updating the asset list. Ensure that proper documentation relating to loss and/ or damage are completed and kept on file as per procedure.
• Ensure that all asset custodians complete the Asset and Attractive Items Handover Form and that assets change hands only after this appropriate form has been completed.
• Liaise with the HR & Admin Officer and ensure that staff separating from the project returns assets under their custody before they leave.
• Perform any other related duties assigned by the supervisor and /or Chief of Party

Qualification Required & Experience http://coverjob.com/job-vacancy-for-it-asset-management-officer-at-university-research-co-llc-urc-2/