Help!! I Erroneously Paid Twice For Same Product On Aliexpress - Business - Nairaland
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| Help!! I Erroneously Paid Twice For Same Product On Aliexpress by emeka94(m): 6:40am On Jan 09, 2015 |
please I need your assistance/advice. I was trying to pay for goods that I bought with my access bank card. I paid the first time and the system told me that my payment wasn't successful. So I tried again, it showed me the same message. I closed my browser and reloaded the page only to see that the payment was being verified. My bank sent me two alerts. Apparently I paid twice for the same product and my money was deducted. Please what do I do? |
| Re: Help!! I Erroneously Paid Twice For Same Product On Aliexpress by emeka94(m): 7:12am On Jan 09, 2015 |
please advice |
| Re: Help!! I Erroneously Paid Twice For Same Product On Aliexpress by bookiee(f): 10:45am On Jan 09, 2015 |
talk to ymodulus or mayorall they should be able to put you through. kpele |
| Re: Help!! I Erroneously Paid Twice For Same Product On Aliexpress by emeka94(m): 12:03pm On Jan 09, 2015 |
bookiee: thanks alot. Oga Ymodulus and Mayorall please your assistance is needed |
| Re: Help!! I Erroneously Paid Twice For Same Product On Aliexpress by mayorall(m): 12:10pm On Jan 09, 2015 |
It's not possible to pay twice for same product and order number. Check your balance on ATM. ignore the alert. |
| Re: Help!! I Erroneously Paid Twice For Same Product On Aliexpress by iMerchant: 2:00pm On Jan 09, 2015 |
emeka94: If your bank debit you twice for the transaction. What you need do is visit the nearest branch to dispute the payment. (Dispense Error Claim) |
| Re: Help!! I Erroneously Paid Twice For Same Product On Aliexpress by emeka94(m): 10:39pm On Jan 09, 2015 |
mayorall: I checked my balance same balance with that of the alert. @imerchant I went to the bank today and the customer service guy told me to wait for 24 hours if the money isn't paid back in then I can lay a formal complaint on monday. |
| Re: Help!! I Erroneously Paid Twice For Same Product On Aliexpress by debbydee(f): 3:58pm On Jan 12, 2015 |
pele. |
| Re: Help!! I Erroneously Paid Twice For Same Product On Aliexpress by yemi2plus(m): 4:23pm On Jan 12, 2015 |
It happens to me regularly. Next time, when you pay for an item and it shows "payment or unsuccessful" or fails due to poor network, never you try paying for it again. Instead, go to your order page and check if the payment was actually successful. If no, you can then click "Buy Now" and try re-paying for the item. On this case, contact your bank and lay a formal complain, better still, contact them via E-mail or on Facebook. Goodluck!! 1 Like |
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