A medium scale business in Abuja requires the services of a Customer Service officer to assist in its operations

(Person Specification)

.Must have served in a similar position for at least 1 year.
.Must have a minimum of a HND.
.Must be resident in Abuja.Should have good communication skills (spoken and written English).
.Basic knowledge of Microsoft applications is required.
.Must have a good sense of humour.
.Should be able to work with or without supervision.

(Job description)

.Answering to general enquiries face to face, via telephone and email.
.Routing calls to appropriate recipients.Booking appointments.
.welcoming guests upon entry.
.Selling appropriate business services to clients as required.
.Lodging customer complaints and ensuring timely resolution of same.Maintaining client database.

Visit our website: www.peoplewareonsulting.com or submit a detailed CV and cover letter stating why you are suitable for the job to peoplewareng@gmail.com . The subject of your mail should be: Customer Service officer.