Responsibilities:
Greets the guests of the hotel
Assists in VIP’s arrival departure in absence of guest relation officers.
Checks on registration cards of arriving guests and ensures all information are filled on each cards by guests or representative.
Assists in sending guest messages or faxes.
Ensure regular update of booking system and release room blocked because of no- shows
Handles guest complaints and other related problems and reports on Manager’s log book.
Answers guest enquiries, handles complaints and attend to the needs of the guests.
Promotes and maintains good public relations.
Maintains and be guided of hotel policy on credit/lost and found hotel guests properties.
Follows up in credit check report, liaise with Manager and Account Officer.
Conducts and ensures the neat of appearance of porters as well as correct attitude and behaviour, discusses problems that encountered on this point with manager.
Assigns and Approves Duty roster for all Drivers, Porters, Housekeepers and Cleaners.


Requirements:
Minimum of HND
1-3 years experience
Must be able to communicate effectively in English.
Good personality and charming disposition is important.
Interested candidates should forward cv to: careerserve2000@gmail.com

Hello Sir, what's the location for this position?