We are in urgent need of a customer service officer in an e-commerce firm.

Qualification : OND and preferably a female
Age: not older than 24yrs
Location: Ogba, Lagos
Salary : N20,000

Responsibilities:

Responds to customer inquires regarding orders,billing inquiries e.t.c
Reviews requests, contacts customers to clarify request and ensuring all necessary information is included in an order
Monitor pre-sale and after-sale emails
Works closely with the warehouse to correct warehouse mistakes and vendor inventory errors
Upload of products to the web store
Contacts courier companies for shipping notifications and or for damaged/missing packages

Key Behaviors

• Good computer skill and good use of the social media ( facebook, twitter, whatsapp , BBM ) is a must.
• Bright, highly motivated and driven
• Passionate about Sales and customer satisfaction
• Ability to solve problems quickly
• Ability to multi-task and stay organized in a dynamic work environment
• Credible, articulate and confident



How To Apply

Interested applicants should send their CV and application letter to tegarc4@yahoo.com not later than one week from today.

Location?