Clinton Health Access Initiative was Founded in 2002 by President William J. Clinton, the Clinton Health Access Initiative (CHAI) works to broaden access to life-saving treatment for HIV/AIDS, tuberculosis and malaria patients in the poorest parts of the world. As part of this mission, CHAI’s “Access Programs” approach global public health challenges with market-based strategies, using simultaneous engagement on both the supply and demand sides of the market.

On the supply side, CHAI engages with suppliers of essential drugs and diagnostics to improve access to products by lowering prices, accelerating new products to market, and sharing market intelligence. On the demand side, CHAI organizes and consolidates demand for health commodities by helping governments to scale up treatment programs, mobilize new resources, improve procurement processes, and enhance local human resource capacity. Working with over 30 governments and other partners, CHAI is focused on large-scale impact on many of the largest barriers to effective treatment and care.

The Laboratory Services Team (LST) is a key source of support for Ministries of Health and CHAI’s country teams, and works to address barriers to access and foster a healthy competitive marketplace for essential diagnostic testing. LST plays the lead role in coordinating work globally on access to diagnostics, working closely with diagnostics manufacturers, governments, and multilateral organizations to lower prices, increase access to testing, and accelerate the entry and uptake of new innovative products.

COUNTRY SUPPORT MANAGER JOB

The Country Support Manager (CSM) will work with LST to ensure the rapid scale-up and effective management of high-quality diagnostics for high burden diseases, focusing primarily on diagnostics for patients with HIV and TB.
The CSM will work with Ministries of Health and CHAI country teams across multiple focal countries, helping to optimize policies and processes, expand access to high quality diagnostics, ensure that countries have adopted best practices in planning and implementation of testing programs, and support forecasting and procurement of essential diagnostic products.
The CSM will also provide support in the quantification and mapping of funding needs against available resources, helping the government to identify funding gaps and design interventions and scale up plans in consideration of current resources.
Serve as a key advisor to Ministries of Health, CHAI country teams, and in-country and global partners on the expansion of access to diagnostic testing, and the adoption of new diagnostic products and their integration into existing laboratory networks
Manage and coordinate diagnostics projects across multiple CHAI focal countries, with multiple work streams in each country
Act as the focal point to manage the relationship between LST and CHAI country teams, including country team leadership
Share best practices across country program to ensure knowledge is shared on the strategies, tools and experiences of all programs
Support countries in the adoption of the recently published WHO 2013 guidelines
Support countries in the development of strategic and implementation plans for HIV diagnosis in adults and children, including EID, CD4 and VL testing.
Support the adoption of current and new HIV and TB diagnostic products and their integration into existing lab networks
Assist Ministries of Health to build capacity to perform technical evaluations to drive regulatory approvals and ensure that new technologies perform accurately, conduct operational pilots to demonstrate the cost effectiveness and impact of new products on patient outcomes, and assist with analysis and writing of evaluation reports
Develop and share deployment models and strategies for how to maximize the impact of existing and new diagnostic technologies

QUALIFICATIONS:

Minimum qualifications: Bachelor’s degree plus 4-6 years work experience
Fluency in French
Excellent written and verbal communication skills, including the ability to prepare and deliver compelling presentations and work on complex analyses
A high degree of self-confidence and the ability to work effectively at all levels of an organization – with fellow team members, and senior executives from Ministries of Health and partner organizations
Strong analytical, problem solving, and quantitative skills, and a commitment to improvement and creative thinking with a capacity to critically assess prior achievements and develop stronger solutions and processes
Ability to think strategically, handle ambiguity and work in a fast-paced, limited-structure, multicultural environment
Ability to learn on the job quickly
Detail-oriented with strong organization skills
Ability to manage multiple work streams simultaneously and work independently
Available for up to 50% travel
High level of proficiency in Microsoft Excel, PowerPoint and Word

Additional Advantages

Previous CHAI experience
Policy and program management experience
Experience supporting governments in implementing health systems in resource-limited settings
Experience working in management consulting, investment banking, or similar environment
Experience living or working abroad, particularly in developing countries
Demonstrated success in training, coaching and supporting fellow team members and partners at all levels of an organization to build capacity in a sustainable manner
Familiarity with global health issues, particularly HIV/AIDS and TB

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