RESPONSIBILITIES:

Maintains customer satisfaction by providing problem-solving resources; managing staff

DUTIES:

* Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
* Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
* Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
* Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
* Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
* Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
* Accomplishes information systems and organization mission by completing related results as needed.

Customer Service Manager Skills and Qualifications:

Customer Service,
Process Improvement
Decision Making
Managing Processes
Staffing
Planning
Tracking Budget Expenses
Analyzing Information
Developing Standards
Help Desk Experience
Emphasizing Excellence.

minimum of HND/ BSc


METHOD OF APPLICATION;

Interested applicants should forward their CVS to the recruiter through the e-mail address (resusme.MLMresources@outlook.com) or send their name, age year of graduation and valid phone number to phone no.07085741915.

Your company doesn't have name abi? LAUGHS!!! GNLD CONFIRMED.

Your company doesn't have name abi? LAUGHS!!! GNLD CONFIRMED.

MLMR:
RESPONSIBILITIES:
Maintains customer satisfaction by providing problem-solving resources; managing staff
DUTIES:
* Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
* Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
* Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
* Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
* Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
* Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
* Accomplishes information systems and organization mission by completing related results as needed.
Customer Service Manager Skills and Qualifications:
Customer Service,
Process Improvement
Decision Making
Managing Processes
Staffing
Planning
Tracking Budget Expenses
Analyzing Information
Developing Standards
Help Desk Experience
Emphasizing Excellence.
minimum of HND/ BSc
METHOD OF APPLICATION;
Interested applicants should forward their CVS to the recruiter through the e-mail address (resusme.MLMresources@outlook.com) or send their name, age year of graduation and valid phone number to phone no.07085741915.

Your company doesn't have name abi? LAUGHS!!! GNLD CONFIRMED.

Your company doesn't have name abi? LAUGHS!! GNLD CONFIRMED.