Customer service representative/supervisor

Lagos

Job Description


Ensure knowledge of staff movements in and out of
organization.
To receive and direct visitors.
To maintain a front desk visitor's register.
To participate in organizing office meetings and events; take
and disseminate meeting minutes.
Handling correspondence of a confidential nature and
ensuring that confidentiality and professionalism is
maintained at all times.
To perform any other duties as may be assigned from time
to time.

Qualifications/Experience
Candidates applying for the post of:

Customers Representative should possess at least OND as the minimum requirement.
0 to 3 years.
While
Customer service supervisor possessing B.Sc/HND will be given more attention for the position of supervisor.
3 to 5 years experience in related fields.

Competencies.

Customer care, communication and public relations skills.
Good telephone etiquette.
Good observation and presentation skills.
Have a professional approach to all routine tasks and displays a sense of responsibility at all times.
Focused on the delivery of customer service to everybody on the organization's premises.
Excellent time management, interpersonal, organizational,
adaptability and team building skills.
Should be very much familiar with MS Packages and Internet.
Ability to communicate effectively at all levels.

Personal Attributes:
Task Focused, Proactive and Disciplined with a sense of integrity.
Smart, well groomed and confident with a professional attitude at all times.
Possessing a friendly and approachable personality.

Send cv and cover letter to callpointng@gmail.com.
20 positions to be filled.
NOTE: Only shortlisted candidates will be contacted.
Candidates for the post of supervisor should be open to relocation.

Ignore......!

Is dis 4 real o

Smile does not have office/network at Lagos, also smile has a company website/intramail which is not gmail,
please beware