gurus in the house pls my system (hp pavilion 15 p002nia )keeps displaying this error message everytime i start up

it happens all the time, if after restarting it does the same thing, u might need to refresh your system

BSOD "Blue Screen of Death"
Usually caused by a faulty hardware or driver software. Standard software shouldn’t be able to cause blue screens. if an application crashes, it will do so without taking the operating system out with it. Blue screens are caused by hardware problems and issues with low-level software running in the Windows kernel.

Pls what can i do to fix it

bigsmoke2:
Pls what can i do to fix it

check your event viewer and post the error messages.

Also, how often does it happens? When does it always happen? And could you point out a possible software or application you were running before you get the Blue screen of death?

Let's take it one step at a time...

lovinhubby2wife:
check your event viewer and post the error messages.
Also, how often does it happens? When does it always happen? And could you point out a possible software or application you were running before you get the Blue screen of death?
Let's take it one step at a time...

it usually occur at start up, also sometimes when i shutdown my system reboot instead