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Nairaland Forum / Nairaland / General / Business / HELP!!! Jumia 8 Months Of Inaction. Resolved (728 Views)
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HELP!!! Jumia 8 Months Of Inaction. Resolved by koksybrown: 9:14pm On Jun 23, 2015 |
I purchased a Blackberry Q10 from Jumia on 31st of Oct 2014. Item was delivered to me on 10th of Nov. On getting home, i discovered some keypads were faulty. I called and they sent a retriever as they called it. 11th of Nov Item left my hand Item was returned back to Jumia on 24 of Nov as shown in my account. Uptil this minute - 23rd of June 2015, i have not gotten a refund or a replacement from Jumia. I have called their line times without number but all i get is; We will escalate the information to the appropriate authority. Pls be patient. The most annoying part of it was when one of them told me on phone that a replacement has been sent but it didnt get to me. I'm still wondering how a replacement could be sent without any notice from the tracking. Jumia should understand that this delay is longer than necessary and i can't take it any longer. I quoted Jumiaonline this morning with my order no but he ignored it.
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Re: HELP!!! Jumia 8 Months Of Inaction. Resolved by fatdon2(m): 9:30pm On Jun 23, 2015 |
That is why i don't do online business, full of frud. lalasticlala plz put these topic on fp. Op needs advice. |
Re: HELP!!! Jumia 8 Months Of Inaction. Resolved by koksybrown: 7:19am On Jun 24, 2015 |
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Re: HELP!!! Jumia 8 Months Of Inaction. Resolved by JumiaOnline(m): 12:45pm On Jun 25, 2015 |
koksybrown: We are sorry about the experience with your order. However,a voucher has been processed for you and we can see that you have placed a new order. Thank you. |
Re: HELP!!! Jumia 8 Months Of Inaction. Resolved by koksybrown: 7:29pm On Jun 25, 2015 |
Thanks for your response. Yes, my matter has been resolved. Cheers |
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